This course gives essential and in-depth practical techniques that will enable you to excel in your workplace. In this course, you will learn multi-disciplinary best practices such as how to be a better business writer and a master communicator. [+]

This practical course will prepare you for an exciting career in Management. Improve your prospects for career advancement by using this program as a foundation for further studies in this fast-growing field. This qualification offers a unique, affordable, cost-effective opportunity for learners to ensure they meet the competitive market demands. [+]

This hands-on course will advance your data massaging, modeling, integration and automation skills to new levels. You will also master normalization and massaging of noisy data, preparation of reports, analysis and reconciliation. This is an Excel-based course allowing you to develop a new level of expertise and adding immediate value to your job. [+]

Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, requiring a sustained organization-wide effort, driven by the top and permeating all aspects of the organization culture. [+]

More effective management of Human Resources (HR) increasingly is being seen as positively affecting performance and the competitive success in organizations, both large and small. As human resources have become viewed as more critical to organizational success, many organizations have realized that it is the people in an organization that can provide a competitive advantage. [+]

This course is to provide participants with the knowledge and skills needed to perform in-depth analysis for a project during the planning and the implementation phases. Participants in this interactive course will learn all the critical tools and techniques required to make decisions to optimize the successful execution of a project in a dynamic environment. [+]

This course is to provide participants with the knowledge and skills needed to develop a consistent vision for guiding an organization’s actions, decision making, and resource allocation. Strategic planning should be based on the value created by the organization for its customers and should position the organization as a value-added business partner to those customers. [+]

This practical course in logistics will prepare you for an exciting career in logistics. Improve your prospects of career advancement by using this program as a foundation for further studies in this fast growing field. This qualification offers a unique, affordable, cost-effective opportunity for learners. [+]

This program will introduce Business Intelligence (BI), hands-on, to allow you to clean, normalize, and interpret large volumes of data. You will be able to establish historical relationships, analyze the current situation and predict future strategies. The application of BI is borderless, covering operational, tactical and strategic business decisions. It spans all departments and cascades down to all users who perform data cleansing, reporting, analysis, modeling, integration and automation. In this course we use MS Excel exclusively as an ultimate and readily available BI tool allowing you to develop an exclusive level of expertise and add immediate value to your job and company. [+]

It’s a process that helps you redefine the problems and opportunities you face, come up with new, innovative responses and solutions, and then take action. The tools and techniques used make the process fun, engaging, and collaborative. CPS not only helps you create better solutions, it creates a positive experience that speeds the adoption of new ideas. [+]

This practical course will prepare you for an exciting career in Management and Leadership. Improve your prospects for career advancement by using this program as a foundation for further studies in this fast-growing field. [+]

The workshop is designed for managers who lack of knowledge in accounting and finance. Business owners and managers often have to sign and approve financial statements and to interpret the data. They will learn how to use information from financial statements for their planning and management works and how to assess the performance of the business through financial statements (such as identify irregular variables for the last period. [+]

Business ventures are always at risk – such risk can include decision making risks, estimation and planning risks, process and procedures etc. Obviously, one risk is fraud or other types of misuse of business resources. [+]

This course, will explain demand planning theories, models and best practices which will help participants in dealing with various future scenarios in order to ensure a continuous flow of inventory at the least possible cost. This course uses a mix of interactive and hands-on techniques and brief presentations by the consultant and the participants. There will be many individual and group exercises. The exercises are all work related where participants need to calculate or draw the optimal solutions after understanding the process. [+]

The course is designed as a workshop where participants first elaborate a 'SWOT' analysis for the HR function at their own organization and then identify the various necessary skills and competencies that will allow them to build and develop both their individual and departmental HR leadership, hence transforming themselves into value-adding managers. The course will also use a mix of interactive techniques such as lectures, case studies and group discussions the purpose of which is to cement understanding and provide examples of international best practices. [+]

This course will enable you to transform yourself and your HR department into a business partner capable of delivering results and adding value to your organization. This course is based on the latest research and best practices related to human resources management. It brings new experiences and examples to participants, as well as insights and understanding of what makes a successful HR business partner. The course uses an integrated mix of training approaches including lectures, case studies, group activities and sharing experience. Participants will go through various HR strategies, design key performance indicators and identify the competencies necessary for the success of HR as a business partner. The course will end with an assessment of course participants to prove their understanding of the program material. Passing the assessment will give them the right to earn their certificate of completion. [+]

It is difficult to create and implement the necessary regulations and procedures to control various kinds of business assets. Controlling assets relies primarily on trusting those who manage them. (Although this is an important factor, it is not unique to the control system.) Little attention is paid to the evaluation and definition of risks when setting up asset controlling methods. [+]

International Financial Reporting Standards (IFRSs) are the world’s most widely applied accounting standards. Over 120 countries now require or permit the use of IFRSs. Over 7,000 public companies in the European Union have complied with IFRS since 2005. Most other countries are either adopting IFRSs or have decided to converge their national standards with IFRSs. This course provides a rigorous and detailed overview of all major technical IFRS requirements, and includes illustrative financial statements, case studies, examples, coverage of the most significant IFRSs, and interactive participation from the delegates. In addition to a review of current IFRSs, course delegates also receive an update on the major new standards on revenue, leases, and financial instruments and the probable impact of their adoption. [+]

This program focuses on the practical skills professionals need to develop and maintain in order to lead others and be an agent of change. This program begins by teaching participants the fundamentals of leadership and continues by teaching participants valuable skills in interpersonal communication, small group communication, conflict management, intercultural communication, writing, and managing organizational change. [+]

This course provides leadership training and the skills required to manage yourself and other people, and demonstrates how excellent leadership transforms organizations. There are major challenges facing the leaders of today who seek to shape organizations for tomorrow. New models of leadership are emerging to address these challenges, and these developments require a different approach to thinking about effective leadership. There is also an increasing demand for ethical and engaging leadership that enhances the performance and well-being of employees, as well as the performance of the organization. [+]

People behavior is influenced by the situation, but more by their comprehension of the world around them. That makes some people difficult for the others. Most of us have to deal with difficult people at some time or other. The stress of handling difficult people can create a lack of productivity and reluctance to come to work. [+]

Successful organizations will always get more opportunities. It is then when managing the expansion becomes important. For a team to manage multiple projects there is a need for unique techniques and tools. This training will help successful management of multiple projects in the same time. [+]

The MSP course imparts knowledge of MSP® principles, governance themes, and transformational flows defined in the MSP® framework, a renowned Project Management standard. The roles and responsibilities of program management explained in this course will advance your ability to engage and meet the business requirements of your clients. With this training, you will be able to demonstrate better program management skills, improved adaptability, and flexibility when working in a volatile, ever-changing program environment. [+]

Microcredit involves the allocation of small loans to entrepreneurs or artisans who can not have access to conventional bank loans. Microcredit is growing especially in developing countries, where it allows to fulfill micro-projects, promoting the activity and creation of wealth. Microcredit is practiced as well in developed countries. This course is to provide the much needed platform to share experiences amongst policy makers, bankers, and enterprise development agencies to evolve need based credit schemes for micro entrepreneurs’ development. It will provide a much needed platform to share experiences and thereby evolve need based credit schemes for economic empowerment of youth. [+]

This practical course will prepare you for an exciting career in HR Management and Leadership. Improve your prospects for career advancement by using this program as a foundation for further studies in this fast-growing field. This qualification offers a unique, affordable, cost-effective opportunity for learners to ensure they meet the competitive market demands. [+]

Organizational Development enhances the role of HR to become a strategic partner in the business. This course will help you learn all about Organizational Development from definition to applications. It will emphasize the role of human resources development in the organization to help people and organizations effectively manage change. This course uses a combination of theory and practical application of course concepts. Participants will engage in simulation exercises combined with discussions of real-life situations allowing them to gain a strong knowledge and skills. [+]

This course takes an in-depth view at setting the right measures to manage employees, measures that are primarily objective in nature. It also describes how to conduct effective performance appraisal meetings and emphasizes the importance of coaching as a means of improving performance. The course combines theoretical and practical methods for delivering content. Participants are expected to role play performance appraisal meetings and coaching sessions. [+]

In this course, participants will learn how to set the right KPIs and align them with the organizational strategy. They will also learn how, and how often, these KPIs should be reported. In this regard, participants will be exposed to a variety of dashboards and scorecards which are considered best practices. The course will then explain to participants how performance feedback should be provided so that recipients are motivated to bridge the performance gaps.The course uses a number of workshops to demonstrate how effective KPIs are formulated. The workshops are team based and use a customized approach that provokes the thought process for KPI development and monitoring. In addition, the course relies on the use of behavior modeling and role plays to demonstrate how and when effective feedback should be provided. [+]

Planning is both the most critical and the most challenging phase of any procurement operation. It provides direction towards how the function intends to secure the supply security of the organization. When it comes to bid management, a sound procurement plan will help balance the often conflicting goals of generating savings and satisfying internal customers. [+]

This course will provide participants with the necessary skills required to plan their projects by creating project scope statements and project work breakdown structures. Additionally, participants will be able to develop key performance indicators for monitoring and controlling their project schedule and budget. The course also aims at assisting participants in appraising the feasibility of their projects by applying capital budgeting techniques. Finally, participants will effectively plan project stakeholders’ engagement and manage their expectations. The course uses a mix of interactive techniques, such as brief presentations by the consultant and the participants and psychometric assessments. The course also features the use of a number of group exercises and case studies followed by plenary discussions. [+]

This course focuses on improving the project manager’s risk management expertise, from initial planning through project closure. Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to identify, analyze, respond to, and control project risks. [+]

At a senior level you need to practice communication strategies that are highly impressive. This includes your written and verbal communication as well as body language, reactions, choice of words, reasoning and everything else. [+]

Your suppliers are your key stakeholder to determine quality and outcome. Strategic Management of Supply Chain can ensure you work with supportive suppliers in proper way. Ensuring supply chain produces the right output is not only in selecting the best or most expensive supplier, it requires major role of your own management and team. [+]

This course covers the latest essential practices in forecasting, planning, procurement, transportation, warehousing and logistics. It covers the Supply Chain Operations Reference (SCOR) framework for continuous performance improvement across the supply chain. Suppliers are key stakeholders to determine quality and outcome. Proper Management of supply chain can ensure you to work with supportive suppliers . Implementing supply chain management produces the right output, requiring major commitment of your own management team. [+]

The ability to effectively manage risks in a supply chain is an absolute must in the skill set of any current supply chain professional. This course will equip and develop procurement and supply chain professionals to be able to operate diligently and effectively with their supply base, mitigating any risks and maximizing all opportunities to gain a competitive advantage in their marketplace. This course is highly interactive and includes group discussions, team exercises, case studies, individual and group presentations, videos and summative quizzes. All participants will have several opportunities to apply the advanced knowledge they gained and demonstrate their skills in Supply Chain Risk Management. [+]