Diploma in Hotel Operations Management

This program in Hotel Operations Management will offer you the business skills and acumen to work in a wide range of areas within this multifaceted industry. Among these areas will be front desk management, housekeeping operations, food and beverage management, and human resources planning.

Throughout the program, you'll receive relevant technology-based training and industry certifications, including Opera, Smart Serve, Food Handlers, and First Aid, which are recognized and sought after by top employers.

As a graduate of the Hospitality Management program, you'll have unlimited career opportunities, responding to guests' needs and providing them with exceptional service and attention to detail. You'll be fully prepared to step into key roles within both the front and back of a hotel and make an impact on the guest experience.

Picture the look on guests' faces as they walk into the gorgeous lobby of a world-class hotel, are greeted by a helpful concierge, and are warmly welcomed to a perfectly finished guest suite before enjoying a meal and exquisite service in the dining room. All of this is made possible by the hard work and dedication of Hospitality Management program grads.

Faculty and Staff

1. Full-time Teacher

There are 4 full-time teachers in this program, all of whom are young and vigorous with active thinking and rich teaching experience. 2 of them are double-qualified teachers. All the teachers have a master’s degree and overseas study and work experience ranging from 2-5 years, and all have been certified by SCC and Centennial College.

2. Part-time Teacher

The team of 5 part-time teachers in this program are all front-line hotel managers who have been engaged in the hotel industry for many years. They have good ideological and political qualities, professional ethics and craftsmanship, infarcted professional knowledge, and rich practical experience, and, they can undertake professional course teaching, internship training, and other teaching tasks.

Co-op Industries

Crowne Plaza Suzhou belongs to the Intercontinental Hotels Management Group. It was formerly known as the earliest foreign-related five-star hotel in Suzhou Industrial Park. It currently has 402 rooms and is one of the most famous international five-star hotels in Suzhou.

As a building with obvious characteristics, a combination of classic and modern, and rich in historical charm, Suzhou Hovel Mansion Hotel is a high-end business club integrating business, leisure, dining, entertainment, and housing. The hotel won the 2011 China Best Design Hotel Award.

The W Hotel Suzhou was recently opened in 2017. It is a global modern luxury brand under Marriott International. The W Hotel Suzhou, which inspires inspiration, creates trends and boldly innovates, has a profound impact on the industry.

At present, we have conducted in-depth cooperation with the above-mentioned hotels in terms of faculty sharing, co-construction of courses, and sharing of training bases. The hotels provide places for practical teaching for this major. Students who perform well in hotel training and internships will be favored and given priority to obtain employment opportunities.

Professional Certificates

• Smart Serve Certificate
• CPR and First Aid Certification

Includes access to Red Cross online training modules, a first aid book, and hands-on training in class.

• ISA: International Sommelier Alliance
• WSET Wine Certificate