Senior Management Skills and Performance Management
London Business Training & Consulting
Key Information
Campus location
London, United Kingdom
Languages
English
Study format
On-Campus
Duration
2 weeks
Pace
Full time
Tuition fees
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Application deadline
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Earliest start date
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Introduction
Take your managerial skills to a higher level. Learn the art of upwardly influencing and making recommendations to impact the organization. You will learn advanced management processes to get the best out of your team. Through role plays, discussions and presentations, you will practise a range of management techniques.
The ability to consistently understand and interpret performance metrics into insight is fundamental to fast-moving modern business. Moreover, managing performance diagnostics by undertaking the appropriate range of interventions are critical. By attending this course, you will learn the complete performance management process and tailor it to your organization's needs.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Agenda
Emotional Intelligence
Evolution Theory and Emotional Intelligence
Emotional Guidance Scale
Logic vs Emotional Drivers
The Science Behind Behaviour
Inspiring and Motivating Others
Motivational Theories
Winning People Over
Getting the Team to Succeed
The Relatable Manager
Presentation and Facilitation Skills
Structuring Content and Structure
Presenting Skills Techniques
Dealing with Nerves
Audience Handling Approaches and Storytelling
Managing Deliverables and Outcomes
Aligning Objectives with Operational Targets
SMART, LEAN and Planning Models
Troubleshooting Performance Issues
Goal Setting and Personal Effectiveness
SMART Objectives and Applied SWOT Model
Self Assessment Audit
Setting Agreeable Goals
Achieving Measurable Targets
Conducting a Performance Appraisal
SMART Objectives and Applied SWOT Model
Self Assessment Audit
Setting Agreeable Goals
Achieving Measurable Targets
Coaching and Mentoring
The History of Mentoring
Coaching Skills
The Coaching Spectrum
Refining Talent Within the Organization
Performance Improvement Plans
Personal Development Plans (PDP’s)
Pathway to Recovery
Raising Performance Standards
Course Review
Summary and recap of key learning objectives
Action Planning
Target Audience
This course is suitable for:
- High Performance Employees moving into Management.
- Senior and Mid-level Managers.
- Line Managers
- Operations Managers
- Heads of Departments
- Business Analysts
Learning Outcomes
Upon completion of this course, you will be able to:
- Implement motivational strategies to improve attitudes to work and performance.
- Place the importance of rational and emotive aspects in work performances and duties.
- Perfect the art of presentation and articulate meeting handling.
- Master the procedural aspect of goals-setting for employees for personal development and organizational goals.
- Design and lead the process for coaching and mentoring within the organization.
- Deliver KPI-led programmes and incentivise stakeholders to reach and surpass organizational goals.
- Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.