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Fanshawe College College Certificate in 911 and Public Safety Communications
Fanshawe College

College Certificate in 911 and Public Safety Communications

Online Canada

36 Weeks


Full time

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CAD 16,191 *


* international students | CAD 4,102.63 canadian students


Emergency communications professionals, including 911 dispatchers, provide a calm and reassuring presence to those experiencing a crisis and serve as a vital link in relaying information to police, fire and paramedics. Fanshawe’s 911 and Public Safety Communications one-year program provides students with the foundational knowledge and specialized communication skills required to work in the highly demanding and unpredictable field of public safety communications.

Your Learning Experience

In-Line with Current Industry Standards, This One-Year Certificate Program Features a Hands-On and Comprehensive Curriculum Covering Crisis Communications, Incident Management, Applicable Legislation and Personal Health and Wellness. You Will Get Comfortable Using State-Of-The-Art Intergraph® Computer-Aided Dispatch (cad) Software While Processing and Dispatching Simulated Emergency Calls in Our Realistic Emergency Telecommunications Lab. You’ll Also Have the Opportunity to Complete Your Learning with A Six-Week Placement in The Spring Semester.

Applicants must complete Workplace Hazardous Materials Information System (WHMIS) certification before the start of the field placement component of the program (approximately Week 2). It is recommended that applicants have previous keyboarding experience as students are required to meet a keyboarding competency of 40 words per minute to complete the program.

Placement agencies reserve the right to conduct criminal records and/or background checks before allowing a student to participate in a field placement with the agency. They also reserve the right to deny a student access to a field placement and not disclose the reason(s) for denying access to their facility. Students who are unable to pass a Criminal Record and Judicial Matters Check (CRJMC) sector check will be denied access to field placement and will receive a failing grade in the Field Experience course.



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