Medical Office Assistant

Medical Office Assistants (MOA) are relied upon by physicians, medical staff, and patients to keep office operations running smoothly. In addition to performing administrative and supportive functions, they must know medical terminology and be familiar with various medical procedures and health care business practices. They often assist physicians by preparing treatment rooms for clinical examinations, help with medical procedures, take vital signs, and provide pre-emptive care.

MOAs are the first contact for a physician’s office, medical clinic, hospital, diagnostic centre, or health care agency. They welcome patients to a physician’s office, answer the phones, schedule appointments, assist with submitting prescriptions, referrals, and handle insurance forms, claims, and handle drug manufacturer calls.

Medical Office Assistants process all information on a patient’s file, including payments, and insurance claims, manage the office database and manage the physician’s schedule. They write and prepare reports, transcribe and type medical reports, submit specialist referrals, and coordinate diagnostic tests, treatments, and other necessary care with appropriate facilities and professionals.

Program Length: 34 weeks

Theory: 30 weeks

Internship: 4 weeks