Using Information Systems for Organisational Advantage

General

Program Description

Using Information Systems for Organisational Advantage

Key Information

  • Course Code: IS102AEB2
  • Duration: 3 days
  • Fee: £1590

Course Outline

Organisations and Information Systems

  • How do IS vary by scope?
  • Solving departmental silos through enterprise systems
  • Customer relationship management (CRM), enterprise resource planning (ERP), and enterprise application integration (EAI)
  • Inter-enterprise IS

Social Media Information Systems

  • What is a social media information system (SMIS)?
  • SMIS to advance organizational strategy
  • Increasing social capital
  • Managing the risks of social media
  • Where is social media taking us?

Business Intelligence Systems

  • How do organizations use business intelligence (BI) systems?
  • The three primary activities in the BI process
  • Using data warehouses and data marts to acquire data
  • Three techniques for processing BI data
  • The alternatives for publishing BI

Target audience

This information technology training is suitable for:

  • Those who wish to assess, evaluate, and apply emerging information systems (IS) technology to business.
  • Those who wish to take an active role in systems development to create an IS that meets their needs.
  • Those who need to learn how to employ IS to accomplish their job tasks.
  • Those who want to use IS to achieve their business strategies.

Learning outcomes

Upon completion of this course, you will be able to understand:

  • Levels of IS and the problems that each level can have.
  • The potential problems of information silos and how to resolve them at both the workgroup and enterprise levels.
  • Customer relationship management (CRM), enterprise resource planning (ERP), and enterprise application integration (EAI) systems.
  • How to use the cloud to support an inter-enterprise system.
  • How to use social media to help your organization.
  • The challenges and opportunities that social media will present in the future.
  • The three phases of business intelligence (BI) analysis.
  • Common techniques for acquiring, processing, and publishing BI.
  • The use of BigData.

What is Included:

  • 18 hours of classroom-based training
  • Apple iPad
Last updated Dec 2019

About the School

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all o ... Read More

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all over the world. Read less