The Polished Professional:21st Century Manners for Business and Beyond


2 locations available

Program Description

We eat at our desks in front of our computers; email replaces face-to-face conversation. It’s no wonder our manners are rusty. One news article went as far to say what we see today is “an ill-mannered workplace epidemic.” Somehow we have come to think that as long as we have the required skill set for the job, our manners don’t matter.

In reality, today’s competitive business climate and global economy, proper protocol and etiquette are playing a paramount role in day-to-day business encounters. And companies today are often appalled by behaviors unbecoming an employee. This seminar is specifically designed for people (and companies) who want to polish their skills and improve their professional image.

This six-hour seminar covers various forms of business etiquette: first and lasting impressions, the power of the handshake, protocol for introductions, business card etiquette, the art of business dining and entertaining, network savvy, technology etiquette, and more.

But the class is not like mom scolding you for your poor manners. Information is presented in a relaxed style that cuts to the heart of today’s etiquette concerns. The daytime class will have a light lunch of soup and salad, so you can practice while you learn. During the evening sessions, spread over two nights, there will be a light soup and salad dinner.

Build your confidence by knowing the right etiquette. Participants will learn to:

  • Demonstrate the different levels and components of proper introductions
  • Recognize how to make a powerful, positive impression
  • Present and receive business cards with proper protocol
  • Understand the concepts and functions of business dining and entertaining
  • Successfully navigate a business meal
  • Develop an action plan to improve networking skills
  • Present the value of appropriate techno-etiquette

New Dates to be Announced

Target audience

This seminar is specifically designed for people (and companies) who want to polish their skills and improve their professional image.

Last updated Jan 2018

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About the School

The College of Business Administration focuses on flexible programs which meet the needs of its students while providing graduates that meet the needs of the business and healthcare communities. To m ... Read More

The College of Business Administration focuses on flexible programs which meet the needs of its students while providing graduates that meet the needs of the business and healthcare communities. To meet the needs of its students and corporate partners, the future employers of TU graduates and the College of Business Administration formed an Executive Advisory Board made up of corporate leaders who serve as a nationwide resource for faculty and students. These top executives provide the college's leadership with personal insight and advice on how successful national and international companies operate, and what kind of business graduates make the grade in their organizations. With their assistance and guidance, the College continues to develop flexible programs that can be modified as new technology and market developments force companies to rethink how they do business. College Highlights The College of Business Administration at The University of Tulsa offers both business and health science degrees. Students can choose from a wide range of degree programs that are flexible enough to be tailored to the interests of the individual student while providing students with the competitive edge needed to succeed in our rapidly changing world. The college provides an atmosphere that encourages individual success and programs that are innovative and revised as employers' needs change. All college programs are fully accredited by the premier accrediting body for each area of study. The college now offers two accredited online masters programs, the Master of Taxation (MTAX) and the MBA Online, as well as a traditional on-campus MBA, a Master of Science in Finance and three joint graduate programs. The Williams Risk Management Center provides our students with a lifelike laboratory (complete with stock ticker boards, extensive financial databases, Bloomberg terminals, computers, and computer software) where students can apply and extend the knowledge they have gained in the classroom. Our internationally recognized faculty is committed to providing their students with the best educational experience possible by sharing their talents, interests, knowledge, and vision with the students in and out of the classroom. Students have many opportunities to participate in research projects. One such opportunity is through the Tulsa Undergraduate Research Challenge (TURC) program. Many student internships are arranged each year. These working programs provide students with the opportunity to gain real-world experience and often lead to permanent employment after graduation. Our low student-faculty ratio of 11-1 and small class sizes (on average 19 students per class) give students an incredible opportunity to work closely with professors and instructors in and out of the classroom. TU is the co-founder of the business enterprise school in Zelenograd, Russia. All business and health science students have opportunities to study abroad and participate in international study experiences. In addition, the college offers an undergraduate International Business and Language degree. To enhance our students' educational experience, as well as build skills and confidence, the College provides labs to enhance student learning. The Student Investment Fund provides students with an opportunity to invest real money in an environment similar to that of an investment management firm. Students may participate in a large variety of student organizations that supplement their coursework while providing community service and professional networking opportunities The Center for Executive & Professional Development provides a variety of professional development programs for corporate clients and individuals. In addition, the Center creates customized programs on a broad range of topics for their corporate clients.The Family-Owned Business Institute is the only resource center of its kind in the region. The institute offers programs to meet the needs of multigenerational family businesses and a specialized management degree focusing on family-owned business issues. The Genave King Rogers Business Law Center supports a specialized management degree focusing on business law and provides resources for both our on-campus and Tulsa business communities. Friends of Finance is a professional organization that brings leading executives to the TU campus to share their knowledge and explores important business issues. Read less
Tulsa , Toledo + 1 More Less