Coursework in this program prepares you for industry-sought certifications including CompTIA’s A+, Network+, Security+, Microsoft Certified Professional in Windows Desktop, Microsoft Enterprise Desktop Support Technician (MCITP), HDI-SCA, HDI-DST, ITIL Foundation, and more.
Computer support technicians are in demand locally and nationally.
You can earn the Level 2 - Service Center Technician, Microsoft Enterprise Desktop Support Specialist, and Service Center Technician certificates on the way to completing this technical diploma. Your credits can be applied to completing the IT Computer Support Specialist associate degree.
Written Communication(or) ENG-201 English 1 ‡
Computer Information Systems Fundamentals ^ *
Microsoft Office for IT Professionals * ↑
CompTIA A+ Software Support ↑
Support Center Analyst (HDI-SCA, HDI-DST, ITIL) ^ * ↑
Network Communications (Network+)
Network Security (Security+)
CompTIA A+ Essentials ^
IT Career Skills
‡ Prerequisite required.* Counts toward earning the Level 2 - Service Center Technician certificate.↑ Counts toward earning the Microsoft Enterprise Desktop Support Specialist certificate.^ Counts toward earning the Service Center Technician certificate.
Program curriculum requirements are subject to change.
Current MATC students should consult their Academic Program Plan for specific curriculum requirements.
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Provide entry-level end-user support
Manage operating systems and application software
Support information technology hardware
Provide basic network support for existing network installations
According to the Bureau of Labor Statistics, the employment of IT computer support specialists is projected to grow 17% from 2012 to 2022.
Junior Help Desk Technician
Junior Support Specialist
Apple Support Specialist
Mobile Device Support Specialist
Desktop Support Specialist
IT Field Technician
One year of high school-level algebra
Knowledge of computer fundamentals