This course is designed to develop your knowledge and skills in designing, devoting and delivering world class L&D practice in your organization. It will equip you with all the tools needed for the effective delivery of L&D in a modern organization.
This course is also your complete toolset of knowledge and skills required to deliver world class online L&D practice in your organization. The course delivers all the essentials elements of L&D for online delivery.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
L&D Needs Analysis
Defining Learning & Development needs
Identifying learning needs
Capturing, analysing and reporting learning needs
Setting L&D priorities
Training Programme Selection, Design and Delivery
Setting aims, objectives and learning outcomes
Establishing the learning content
Training and learning methods
Assessing Training Efficacy
Training assessment – The Kirkpatrick Model
ROI for L&D
Facilitation Skills Development
Personality types & communications
Common facilitation techniques
Dealing with difficult participants
The Virtual Learning Environment
Course content management
Course structure and planning
Learner administration and engagement
Communication and collaboration tools
Designing and Delivering Online Learning
Design approaches and models for online course planning
Online learning technologies
Creating engaging online activities
Accommodating a range of learning styles
Overcoming barriers to online learning
Online Coaching and Mentoring
The online coaching/mentoring process
The role of a coach, the role of a mentor
Developing a good client relationship
Essential skills in online coaching and mentoring
Ethical guidelines for coaches and mentors
Developing Online Facilitation Skills
Know your technologies and their limitations
Common online facilitation techniques
Building online rapport
Managing your learners
Summary and recap of key learning objectives
This course is suitable for
Heads of HR functions
HR business partners
Senior HR executives, managers, advisors and officers who wish to contribute to the development and implementation of HR strategy.
Chief officers, Chairpersons, Board members, Company directors, Heads of Departments, and all those at the highest levels of an organization interested in developing an in-depth knowledge of strategic HRM.
Upon completion of this course, you will be able to:
Develop your analytical skills to produce L&D assessments.
Understand the essential skills required to design and deliver excellent training programmes.
Appreciate the elements and importance of assessing L&D outcomes.
Understand the online environment and the tools available to succeed in it.
Develop the skills need to design and lever world-class online programmes.
Demonstrate an ability to deliver coaching and mentoring skills online.
Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.