Acquires successful tools to prevent and manage conflict in the workplace including interactions with the immediate leader, colleagues and clients; as well as the methodology of planning and execution of distributive and integrative negotiations.

Benefits of the program

  • You will develop skills that will contribute to the improvement of results in win-win negotiations.
  • You will participate in field application challenges.
  • You will participate in role-play practices with video recording.
  • You will receive personalized feedback through self-assessment (strengths and areas of opportunity).
  • You will analyze real cases of negotiation.

Addressed to

Employees who require negotiation as a fundamental skill in their work as buyers and sellers of goods and services.

Content of the program

The Tactic and Strategic Negotiation Skills Seminar consists of a module, which totals 40 hours of study in total.

Module 1. Tactical and Strategic Negotiation Skills (40 hours)

  • Bases of the Negotiation.
  • Negotiation planning.
  • Distributive Negotiation
  • Integrative Negotiation
  • Bases of the Conflict.
  • System of Conflict Prevention caused by Execution of Work Processes.
  • System of Conflict Prevention caused by Design of Work Processes.
  • Conflict Management Techniques.
Program taught in:
  • Spanish

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Last updated October 26, 2018
This course is Campus based
Start Date
40 hours
19,400 MXN
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