Quality Management Training - Core Tools and Problem Solving. 8D Eight disciplines, 5Why, FMEA, APQP\PPAP


Program Description


Training workshop on the study of current quality management tools:

  • 8D Eight disciplines problem solving, methodology 5Why
  • FMEA Failure Mode and Effects Analysis
  • APQP\PPAP Advanced product quality planning
  • Training duration: 1-5 days.
  • Price: upon the request, depending on training duration
  • Language: Russian, English.


  • Improvements, obstacles to optimal improvement;
  • Improvement strategies: approaches to working with existing and potential inconsistencies ("No fatal problems");
  • Problem-solving techniques, overview. Principles of method selection;
  • Stage 1 - Risk and non-compliance analysis. Applying 5 Why brainstorming to identify the root cause
  • Stage 2 is the basis for deciding on the need to develop corrective and preventive action. FTA (Fault Tree Analysis). Ishikawa analysis, Pareto diagram. FMEA analysis.;
  • Stage 3 - structuring the way forward. Application of 8D
  • Success factors: selection of team, basis of behavior, the concept of the group thought. Environment for the command (FORMING, STORMING, NORMING, PERFORMING)
  • Stage 4 - evaluation of the result, summarizing the results;
  • Formation and management of knowledge bases;
  • Create a common problem-solving mechanism.
  • FMEA - new revision of the standard, method of analysis and identification of the most critical steps of production processes for quality management;
  • Experience in implementing and applying FMEA.
  • Command approach and brainstorming.
  • FMEA concept in APQP procedure.
  • DFMEA and PFMEA using FMEA Manual Forms (2017)
  • Features of "step-by-step work" on FMEA.
  • Teamwork training.
  • FMEA practice.
  • Main APQP stages and documents. Quality plan, list of project risks, network schedule.
  • Organization of APQP teamwork in the enterprise.
  • APQP tasks.
  • Inputs and outputs of all APQP stages, features of each stage.
  • Risk analysis at APQP stages.
  • Validation of APQP stages.
  • Work with the supplier during APQP stages.
  • PRAP procedure. Features of its passage.
  • Status of РРАР. РРАР levels. Full approval and temporary approval.
  • Documents.
  • Revision of the РРАР.
  • Change Management.
  • Work with sub-suppliers on РРАР.
  • APQP implementation issues. Recommendations for the development of APQP procedure and its implementation


8D method:

  • the most effective method of implementation of instruments of fast detection and response to discrepancies of products/processes;
  • strengthening of risk management due to the identification of the prime causes of the arising problems and works on the prevention of their repetition;
  • ensuring of QMS continuous improvement (as ISO 9001:2015 requirement);
  • the emphasis for teamwork;
  • training at examples of the organization and processes of the customer


  • the best tool for additional involvement of TOP management;
  • lack of need of double control (recheck);
  • increased risk management due to a miscalculation of possible failures of structures at their design stage;
  • the most effective technique for preventing potential risks;
  • ensuring of QMS continuous improvement (as ISO 9001:2015 requirement);
  • emphasis on teamwork;
  • reduce of time and material costs for product/process development;
  • increase of consumer satisfaction due to the production of a high-quality product with preservation of prime cost.


  • Emphasis on error prevention;
  • ensuring compliance with consumer requirements and the possibility to anticipate them;
  • an additional tool for strengthening teamwork;
  • an effective method of strengthening control due to interconnectedness of APQP-process stages - results (outputs) of the previous stage are inputs of the subsequent stage;
  • possibility of meeting the established production dates while maintaining the high quality of the produced products;
  • harmonization of reporting methods for suppliers (if necessary);
  • ability to quickly identify necessary changes and avoid late implementation.
Last updated Jan 2020

About the School

TMS RUS – expert organization and leader of following services: national Russian and European certification, certification of management systems, independent inspections and technical audits in the in ... Read More

TMS RUS – expert organization and leader of following services: national Russian and European certification, certification of management systems, independent inspections and technical audits in the industrial sector, engineering supervision and teaching. TMS RUS is the exclusive representative of TÜV SÜD concern in EAEU countries. Read less