Training workshop on the study of current quality management tools:

  • 8D Eight disciplines problem solving, methodology 5Why
  • FMEA Failure Mode and Effects Analysis
  • APQP\PPAP Advanced product quality planning
  • Training duration: 1-5 days.
  • Price: upon the request, depending on training duration
  • Language: Russian, English.


  • Improvements, obstacles to optimal improvement;
  • Improvement strategies: approaches to working with existing and potential inconsistencies ("No fatal problems");
  • Problem-solving techniques, overview. Principles of method selection;
  • Stage 1 - Risk and non-compliance analysis. Applying 5 Why brainstorming to identify the root cause
  • Stage 2 is the basis for deciding on the need to develop corrective and preventive action. FTA (Fault Tree Analysis). Ishikawa analysis, Pareto diagram. FMEA analysis.;
  • Stage 3 - structuring the way forward. Application of 8D
  • Success factors: selection of team, basis of behavior, the concept of the group thought. Environment for the command (FORMING, STORMING, NORMING, PERFORMING)
  • Stage 4 - evaluation of the result, summarizing the results;
  • Formation and management of knowledge bases;
  • Create a common problem-solving mechanism.
  • FMEA - new revision of the standard, method of analysis and identification of the most critical steps of production processes for quality management;
  • Experience in implementing and applying FMEA.
  • Command approach and brainstorming.
  • FMEA concept in APQP procedure.
  • DFMEA and PFMEA using FMEA Manual Forms (2017)
  • Features of "step-by-step work" on FMEA.
  • Teamwork training.
  • FMEA practice.
  • Main APQP stages and documents. Quality plan, list of project risks, network schedule.
  • Organization of APQP teamwork in the enterprise.
  • APQP tasks.
  • Inputs and outputs of all APQP stages, features of each stage.
  • Risk analysis at APQP stages.
  • Validation of APQP stages.
  • Work with the supplier during APQP stages.
  • PRAP procedure. Features of its passage.
  • Status of РРАР. РРАР levels. Full approval and temporary approval.
  • Documents.
  • Revision of the РРАР.
  • Change Management.
  • Work with sub-suppliers on РРАР.
  • APQP implementation issues. Recommendations for the development of APQP procedure and its implementation


8D method:

  • the most effective method of implementation of instruments of fast detection and response to discrepancies of products/processes;
  • strengthening of risk management due to the identification of the prime causes of the arising problems and works on the prevention of their repetition;
  • ensuring of QMS continuous improvement (as ISO 9001:2015 requirement);
  • the emphasis for teamwork;
  • training at examples of the organization and processes of the customer


  • the best tool for additional involvement of TOP management;
  • lack of need of double control (recheck);
  • increased risk management due to a miscalculation of possible failures of structures at their design stage;
  • the most effective technique for preventing potential risks;
  • ensuring of QMS continuous improvement (as ISO 9001:2015 requirement);
  • emphasis on teamwork;
  • reduce of time and material costs for product/process development;
  • increase of consumer satisfaction due to the production of a high-quality product with preservation of prime cost.


  • Emphasis on error prevention;
  • ensuring compliance with consumer requirements and the possibility to anticipate them;
  • an additional tool for strengthening teamwork;
  • an effective method of strengthening control due to interconnectedness of APQP-process stages - results (outputs) of the previous stage are inputs of the subsequent stage;
  • possibility of meeting the established production dates while maintaining the high quality of the produced products;
  • harmonization of reporting methods for suppliers (if necessary);
  • ability to quickly identify necessary changes and avoid late implementation.
Program taught in:
  • Russian
  • English

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Last updated September 16, 2019
This course is Online, Campus based
Start Date
Open Enrollment
1 - 5 days
- Upon request, depending on training duration.
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