Public Sector Management Essentials
London Business Training & Consulting
Key Information
Campus location
London, United Kingdom
Languages
English
Study format
On-Campus
Duration
1 week
Pace
Full time
Tuition fees
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Application deadline
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Earliest start date
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Introduction
By attending this course, you will explore the role that is required of end-to-end service managers in a public authority. You will:
- understand how public services contribute to broader community objectives of Improving Public Health and Well-Being.
- be able to successfully lead the whole service and deliver its outcomes.
- be able to ensure the workforce is making an effective contribution to service delivery.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Agenda
Improving Public Health and Wellbeing
The 'business case' for investing in public services
Defining Public Health and Well-Being
Exploring how public services help deliver the broader outcomes
Working in partnership with other public authorities
Managing a Public Service end-to-end
The 'business case' for investing in public services
Defining Public Health and Well-Being
Exploring how public services help deliver the broader outcomes
Working in partnership with other public authorities
Public Sector – Managing People
The 'business case' for investing in public services
Defining Public Health and Well-Being
Exploring how public services help deliver the broader outcomes
Working in partnership with other public authorities
Risk Management
Financial Risks
People Risks
Operational Risks
Course Review
Summary and recap of key learning objectives
Action Planning
Target Audience
This course is suitable for Public sector managers who are, or who aim to be, leading public services end-to-end i.e. the whole service rather than specific elements.
Learning Outcomes
Upon completion of this course, you will be able to:
- Focus on ensuring that all service elements are fit for purpose in the current and medium term.
- Keep an overview of service delivery.
- Understand when and how to 'intervene' in operations.
- Manage the finances of an end-to-end service.
- Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.