Organizational Quality Management
The environment in which businesses today compete is rapidly changing and the rate of change is increasing. They are locked in a battle to meet demanding customer expectations while competing successfully to gain market share and to grow revenues and profit.
Individuals who know and work to master the concepts, techniques, and tools of quality know that higher quality can and always does, make a difference.
This program is designed to provide graduates with practical knowledge to be a significant contributor in many areas of quality management. They learn how to integrate quality initiatives in the existing business framework by assessing business processes from a quality perspective and developing quality processes that support day-to-day and strategic business plans.
The program offers a two-part approach to organizational quality management. The first focuses on technical aspects that enable students to use appropriate tools for identifying, analyzing and recommending quality improvement initiatives. The second part teaches how to address quality issues from a business perspective including the business strategy, return on investment and overall cost of quality.
Graduates gain the educational component needed to write the certification exams for a number of professional designations sponsored by the American Society for Quality (ASQ).
This program is part of Algonquin's mobile learning initiative. All students entering into the program are expected to have and use a laptop or mobile computing device that meets or exceeds the recommended hardware requirements as designated by the program. Students in mobile learning programs will use their devices to enhance their learning experience, obtain and work with course materials, participate in collaborative and mlearning environments and become skilled, confident users of the technologies used within an educational environment and workplace. Hardware and software specifications are outlined at http://mlearning.algonquincollege.com. Computers and supplies can be purchased directly from Algonquin's New Technology Store at educational rates.
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