Operations Design

General

Program Description

Operations Design

Key Information

  • Course Code: OPM103A
  • Duration: 5 days
  • Fee: £2625

Course Outline

Process Design

  • What is process design?
  • Objectives of process design
  • The effect of volume and variety on process design
  • Designing processes in detail

Layout and Flow

  • The influence of layout on performance
  • Basic layout types used in operations
  • The effect of the appearance of an operation on its performance
  • The design of each basic layout type in detail

Process Technology

  • What is process technology?
  • What operations managers need to know about process technology
  • Evaluating process technologies
  • Implementing process technologies

People in Operations

  • The importance of people in operations management
  • Operations managers’ contribution to human resource strategy
  • Organising the operations function
  • Designing jobs
  • Allocating work times

Planning and Control

  • What is planning and control?
  • The difference between planning and control
  • The effect of supply and demand on planning and control
  • The activities of planning and control

Target audience

  • Chief operations officers
  • Operations directors and managers
  • Heads of departments
  • Operations executives, officers, and staff
  • Those who wish to learn how to design an operation’s resources and processes

Learning outcomes

Upon completion of this course, you will be able to understand:

  • Various types of process, and how these ‘building blocks’ of operations are designed
  • How different ways of arranging physical facilities affect the nature of flow through the operation
  • How the effectiveness of operations is influenced by the fast-moving development in process technology
  • The elements of human resource management that are traditionally seen as being directly within the sphere of operations management.
  • How operations organize the delivering of their products and services on an ongoing basis so that customers’ demands are satisfied.

What is Included:

  • 30 hours of classroom-based training
  • Apple iPad
Last updated Dec 2019

About the School

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all o ... Read More

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all over the world. Read less