Level 3 Certificate in Service Improvement

Overview

On completion of the online course, classroom course or verified recognized prior learning, learners will use the A3 methodology and template to tackle a real-life problem. Therefore, your company will realize a return on investment from you progressing this qualification.

The process for achieving this level 3 qualification

1. You complete the e-learning course or classroom (Please note we also consider recognized prior learning)
2. You register with Coaching For Change and pay the qualification and support fee. Photo ID will be required.
3. You complete the A3 for your project (including sign off from your sponsor) and upload it to the Learning Management System.
4. You complete the Coaching For Change online assessment (Presenting your A3 PPS online)
5. We submit your work to the ILM for verifying.
6. We notify you of the result (pass or re-work)
7. We forward your certificate and congratulations.