### General

### Program Description

#### What is Lean Six Sigma Black Belt ?

ExcelR offers three days of **Lean Six Sigma Black Belt certification and training** for both individuals and corporate employees. Lean Six Sigma certification training is delivered by experienced and one of the best Lean Six Sigma trainers in the industry.

Training will be driven by Minitab & practical exposure is assured with a classroom project. Starting with the introduction to Lean methodology, training will go on to explain the advanced concepts of Six Sigma. Underlying idea is that Lean and Six Sigma cannot be seen in isolation. Both these “body of quality” complement each other and hence the name of the program is **Lean Six Sigma**.

Participants will be exposed to various Lean Six Sigma tools used in DMAIC (Design, Measure, Analyze, Improve, and Control) methodology. A brief explanation about DFSS (Design for Six Sigma) methodologies such as DMADV (Design, Measure, Analyze, Design, Verify) and IDOV (Identify, Design, Optimize, Validate) will be provided so that participants are clear about the differences between DMAIC and DFSS.

You will be certified by the International Association for Six Sigma Certification (IASSC) through PEOPLECERT, TUV or ASQ. ExcelR is an Accredited TUV (German based certification body) training partner.

#### Features:

- Four days classroom training or 15 days online training or both for one cost
- Mini-tab statistical tool training along with Lean Six Sigma training
- Hard copy of training material
- Mock exams at the end of each topic to get the thoughts ignited
- Exam at the end of training to get certified
- PDUs to claim towards PMI credentials

#### Overview of Lean Six Sigma Certification Training:

This program is aimed to provide both theory and practice-oriented inputs for the participants to enable them to implement Lean Six Sigma projects in their organizations. The training is focused on professionals across all domains including IT/ITES, Civil Engineering/ Real Estate, Manufacturing, Electrical and Electronics industries and is designed to suit their needs.

While discussing Lean Six Sigma Certification, the participants can enroll in four credentials depending upon their experience level – Yellow Belt, Green Belt, Black Belt, Master Black Belt. Each credential requires students to prepare for training in different ways starting with Yellow belt catering to the fresher’s, to Master Black Belt for the advanced practitioners. Successful Lean Six Sigma implementations require a company-wide Lean Six Sigma culture, with awareness and buy-in from all employees in an organization.

#### Things You Will Learn…

**Define Phase:**

- Roadmap of DMAIC
- Overview of Define Phase
- Critical Success Factors of Six Sigma
- 3-Root Causes of Six Sigma Failure
- Change Management
- Communicate the need for change
- Change Management Tools

- 8-Steps of John Kotter
- Overview of DMAIC
- R & R of Six Sigma Team
- 4 Types of Resistance
- How to deal with Resistance
- Stakeholder Analysis
- Key Stakeholders
- Prioritization of Stakeholders

- 4-Steps of Stakeholder Analysis
- Introduction to Define Phase
- 4- Voices to identify the Project
- Sources of a Potential Project
- Balanced Scorecard
- Replication Opportunities
- Source of Ideas
- Benchmarking
- Affinity Diagram

- Screening DMAIC
- Prioritization Matrix
- Critical to Satisfaction
- 4 Attributes of Satisfaction
- 4 Steps plan for VOC Data

- 3 – Critical to’s
- Metrics and Project Y’s
- Drill Down
- Choice of CTQ and Project Y
- Quality Function Deployment
- Problem Definition
- Tree Example

- 3 Rules of Making Splits
- Rules for using Decision Trees
- Primary & Secondary Metrics
- 6 Steps of Project Charter
- Project Scoping Tool
- Calculating Financial Benefits
- 3- Key Financial Metrics
- Team Selection
- Team Formation
- Team Stages
- Managing Team
- Addressing Resistance
- Time Management
- Toll Gate Reviews
- Summary of Define Phase

**Measure Phase:**

- Overview of Measure Phase
- Performance Standard Matrix
- Three Steps of Data Collection
- Measurement System Analysis
- Types of Measurement Error
- Precision versus Accuracy
- Stability versus Linearity
- Discrimination
- Calibration & Traceability – Accuracy
- Precision Elements

- Criteria for Acceptance
- Measurement System Analysis Checklist
- Repeatability & Reproducibility (R & R) Study
- Gage study on Continuous Data
- Continuous Gage R & R Approach
- Do’s for MSA
- Analysis of Graphs
- Calculation of Gage R & R Numbers
- Gage Study of Discrete Data
- Result Analysis
- Logical Validation
- Baseline Statistics
- Population versus Sample
- Population versus Sample Statistics

- Mean vs Median
- Continuous Data
- Normal Distribution
- Standard Normal Curve
- DPMO and the Normal Curve
- DPMO vs Z Values

- Probability Distribution
- Central Limit Theorem
- Sigma Level
- Specification versus Control Limits
- Short Term and Long Term Performance
- Process Dynamics
- Examples of Special Causes
- Sub grouping
- Process Performance
- Establish Baseline
- Sigma Level Measurement
- Definition of Zbench
- Calculating Sigma Level
- Yield to Sigma Level

- Process Capability
- Process Capability using Minitab
- Process Capability for Normal Data

- Sigma Level for Normal Data
- Z Entitlement for Normal Data
- Z Goal of the Project
- What if the Data is not Normal
- Box-Cox Transformation
- Capability Analysis
- NonNormal Capability Analysis
- Binomial Capability for Defectives

- Identifying and Prioritizing Potential Causes

**Analyse Phase:**

- Analyse Phase Overview
- Problem Flow of Hypothesis Testing
- Hypothesis Testing
- What is Hypothesis Testing
- Types of Errors in Hypothesis Testing
- Hypothesis Testing-Acceptance Criteria
- Hypothesis Testing- Choosing Alpha Level
- Formulating the Right Hypothesis
- Types of Hypothesis Testing
- Procedure for Hypothesis Testing

- Data Analysis Tools
- Y Continuous, X Discrete
- 1 Sample Z Test
- 1 Sample T Test
- 1 Sample Sign Test
- 2 Sample T Test
- Paired T Test
- Mann – Whitney Test
- Statistical vs Practical Significance
- Analysis of Variance
- One Way ANOVA & Two Way ANOVA
- NonParametric Equivalent to ANOVA
- Mood’s Median versus Kruskal Wallis
- Analysis for Y discrete, X discrete
- 1 Proportion Test
- 2 Proportions Test
- Chi-Square Test
- Assumptions of Chi-Square Test
- Analysis for Y Continuous, X Continuous
- Correlation Analysis
- Correlation Coefficient
- What is R-Squared
- Residual Analysis
- Regression Analysis
- Analysis for Y Discrete, X Continuous
- Logistic Regression Analysis
- Binary Logistic Regression
- Ordinal Logistic Regression
- Nominal Logistic Regression

- Process to Narrow down Vital Few X’s

**Improve Phase:**

- Overview of Improve Phase
- Design of Experiments
- Terms of Design of Experiments
- Types of DOE
- Phases of DOE
- Factors for lack of use of DOE
- Steps involved in DOE
- Characteristics of DOE

- Main and Interaction Effect
- Mains Effect
- Interaction Effect

- Creation of a Designed Experiment
- Power and Sample Size
- Blocking
- Defining a Custom Design
- Customer Satisfaction Survey
- Check Model Assumptions
- Full Factorial Results Analysis
- DOE Analysis
- DOE Model Reduction
- DOE Main Effect Plot
- DOE Interaction Effects Plot
- DOE Cube Plot
- DOE Contour and Surface Plot

- Fractional Factorial Design
- Terms of Fractional Factorial Design
- Create Fractional Factorial Designs
- Randomized Blocks & Latin Square
- Implementation Plan
- Present Recommendations

**Control Phase:**

- Overview of Control Phase
- Re-Analysis of Measurement System
- Statistical Process Control (SPC)
- Control Charts
- Control Charts or SPC or SQC (Statistical Quality Control)
- Steps in Creation and Analysis of Control Charts
- Rational Sub-Grouping
- Types of Control Charts
- I-MR Chart
- I-MR Moving Average Chart
- I-MR Individual Chart
- X bar R Chart
- R Chart
- X bar S versus X bar R Chart

- Control Charts for Attribute Chart
- P Chart
- NP Chart

- Customer Satisfaction Survey

#### Design for Six Sigma (DFSS) Frameworks and Methodologies

- Common DFSS methodologies
- Design for X (DFX)
- Robust design and process
- Special design tools
- Linkages of Six Sigma to CMMI

#### Six Sigma Project Evaluation and Examination

#### Target Audience:

**Black Belt certification program is intended for:**

- Managers/executives overseeing personnel involved in the implementation of Lean Six Sigma in their organization
- Consultants involved in responding to a Lean Six Sigma proposal
- Quality professionals seeking to learn Lean Six Sigma methodology and the Lean Six Sigma Black Belt toolset in depth, and lead teams through projects
- Project Managers/ Senior Managers interested in improving the bottom-line by reducing defects
- Process Group members
- Metrics council members
- Statisticians

#### Testimonials

**“TRAINING WAS STRUCTURED WELL”**

The training was structured well, which explains all concepts very holistically followed by the quizzes, that helped me to internalize the knowledge very well

Prahlad Patidar, Project Manager, Tata Consultancy Services

**“Training was awesome”**

Good and very useful and interesting .the way of explanation is very nice and appreciated .

B.Vignesh Kumar, Project Engineer-Tendering at SETE, Lanco

*Last updated Jan 2018*

### About the School

At ExcelR Solutions, we provide best in class training across Agile, Project Management, IT– Service Management & Quality –Assurance –spaces. Our –trainers worked– with world-renowned MNCs and ar ... Read More