International Hospitality Operations (Short Program)

The Swiss Institute for Management & Hospitality (SWISS IM&H)

Program Description

International Hospitality Operations (Short Program)

The Swiss Institute for Management & Hospitality (SWISS IM&H)

Course Description

This course helps students to know Switzerland and basic Swiss hospitality operations, the process through which organizations analyze, plan, implement, and control programs to develop and maintain beneficial exchanges with target buyers. Effective basic hands-on learning is critical to the long-term success of any studies. This function also ensures that the student attracts, retains, and grows by creating, delivering, and communicating properly in an international environment.

Competencies to be achieved

Successful graduates of this short program upon completion of this course:

  • Analyze and access themselves as a future employee of the hospitality industry
  • Apply theory to practice by performing exercises and field trips related to the hospitality industry
  • Question and differentiate potential outcome based on ethical decision making
  • Describe and analyze career paths for both traditional emerging areas of the Swiss hospitality industry

Learning Outcomes Taxonomy Level

Graduates of this course will be able to perform the following:

  • Paraphrase and review the hospitality concept
  • Experiment the development of Swiss Hospitality industry
  • Synthesize and formulate possible career paths in hospitality
  • Evaluate the best hospitality department that interests them the most

Curriculum Outline

Learning Outcome Assessment

This course will be certified according to the following criteria:

  • Attendance – 70%
  • Project on Week 2 – 20%
  • Active Class participation – 10%

Learning Resources

  • Class case studies (Provided by the lecturer)
  • A detailed explanation of the subject project or activities
  • Lecture slides from every individual class
  • Concrete secondary literature, which is available in the library


The instructors are well qualified and experienced in the field of hospitality. The instructors can share their experience, ideas and construct the students in the field of hospitality in order to accomplish the major outcome of this short program.


Every student will receive an SHML and SWISS IM&H joint short program certificate of attendance upon successful completion of the course. The student will also have the possibilities to get a reference letter from the academic office and direct entry into our Certificate in HM program and can be exempted 8 credits for completing this course.

This school offers programs in:
  • English

Last updated May 14, 2018
Duration & Price
This course is Campus based
Start Date
Start date
Feb. 2019
2 weeks
Full time
Switzerland - Weggis, Lucerne
Start date : Feb. 2019
Application deadline Request Info
End date Request Info
Feb. 2019
Switzerland - Weggis, Lucerne
Application deadline Request Info
End date Request Info