ITIL Expert is one of the highest certifications meant for IT service management professionals.

It requires a professional to be able to demonstrate his or her advanced knowledge in IT service management processes and implementation.

Included in the Course

  • ITIL Lifecycle OR ITIL Capability Stream + MALC (Managing Across LifeCycles)
  • Training for each course
  • Official E-Books for each course
  • All Exams (One for Each Course)
  • Participation Certificate for each course
  • Official ITIL Certificate for each course
  • ITIL Expert Certification after completing all exams
  • Pass Guarantee for each module* If you don’t pass, the 2nd attempt is Free
  • 98% Exam Pass Rate
  • Unlimited exam support with mock questions/answers


Completion of ITIL Foundation
ITIL Foundation is not included in this package – contact us and we can add it!


  • 91% of ITIL Experts state that ITIL advanced certification is a competitive differentiator.
  • 87% say their expertise is more valued by peers inside or outside the organization.
  • Achieving this level of ITIL expertise leads to better implementation of IT Service Management processes within the organization.
  • ITIL professionals with higher level certifications earn an average 13% more than those with basic certifications according to the ITSM Salary Survey.

What to Expect

Adept is a global training company started in 2004 which has now expanded across the globe, certifying over 100,000 professionals! We have been conducting ITIL Expert Training & Certifications for 11 years, and are full training institutes, courseware providers, and examination centers. The exam can be taken from your computer, with our full support in preparing you. The official Certificate will then be mailed to you.

If you choose a classroom course, contact us for the upcoming calendar in Dubai.

Enquiring for your company? We are happy to host in-house training courses where we fly our trainers to you.

If you choose an online course : After registration, you will receive a unique access code to enter our online training platform. From there, you can access our own ITIL Expert lectures, at your own pace. E-Books will also be provided to help you study – and our tutors are available at any time for any questions you may have. Once you’re ready for the exam, just let us know, and we will conduct it virtually from your own computer. It’s that simple. And if you don’t pass on the first try, we give another exam voucher FREE of charge! After passing, you’ll be ITIL Expert Certified and will receive your official certification in the mail.

Who Should Attend

  • Account Managers
  • Business Analysts
  • Business Information Managers
  • Chief Information Officers
  • Database Administrators
  • Developers
  • Digital Media Specialists
  • Enterprise Architects
  • ICT Consultants
  • ICT Operations Mangers
  • ICT Security Managers
  • ICT Security Specialist ICT Trainers
  • Network Specialist Project Managers
  • Quality Assurance Managers
  • Service Desk Agents
  • Service Managers
  • Systems Administrators
  • Systems Analysts
  • Systems Architects
  • Technical Specialists
  • Test Specialists

The ITIL Learning Path

  1. Complete ITIL Foundation (prerequisite)
  2. Choose either:
  3. LifeCycle or Capability Stream
  4. Complete MALC
  5. After passing MALC Exam,
  6. ITIL Expert is Earned

Advantage with Adept

Adept is a global training company with offices around the world, certifying over 100,000 professionals since 2004. We are a fully-accredited training and certification company specializing in Information Security, Information technology, Governance, Project Management, & Skills Training. Some of our clients include Ernst & Young, Deloitte, HP, IBM, GE, Symantec, Etisalat, Tata Communications, Abu Dhabi Police, and many more. In addition, we can cover a wide range of training requests, including custom and corporate training, with multilingual trainers all over the world.

  • 11 Years of Expertise
  • 100,000+ Certified Professionals
  • 300+ Support Staff
  • Accredited Training Organization
  • Accredited Examination Institute
  • Accredited Courseware Provider
  • Accredited Faculty
  • 100% Test Pass Guarantee
  • Efficient pre- and post-training support
  • Global presence


  • Accredited by EXIN / AXELOS
  • Tutor Support to help you study
  • All-Inclusive Course; No Hidden Fees
  • Choose LifeCycle or Capability Stream
  • ITIL Foundation is a prerequisite to taking this course – Priced separately
  • Fast-Track option can be completed in just 5 weeks!
  • Classroom Lecture is 2 full days in Dubai
  • Online Lecture At Your Own Pace with 1 Year Access
  • All Exams are Included and Taken from your own home
Program taught in:
  • English

See 5 more programs offered by Adept Technology Dubai »

This course is Online, Campus based
Start Date
Open Enrollment
6 weeks
2,699 USD
All-Inclusive of Training, eBooks, & Exam with Certification
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