Human Resource Practice - Level 2

General

Program Description

Human Resource Practice – Level 2

Key Information

  • Course Code: HR103B
  • Duration: 5 days
  • Fee: £2675

Course Outline

Employee Relations

  • Discipline
  • Capability
  • Handling grievances
  • Employee voice and employee engagement
  • The psychological contract

Learning and Development

  • The learning cycle
  • Levels of learning needs analysis
  • Learning and development plans
  • Implementing learning and development activities

Information and Communication Technology in HR

  • Why are records important in HR
  • Manual and computerised records
  • Information and consultation
  • Confidentiality, openness, and social media

Change in Organisations

  • Approaches to change
  • Managing change
  • The impact of change on individuals
  • Supporting employees through change

Personal Effectiveness

  • Communications
  • Negotiating, influencing and persuading
  • Assertiveness
  • Emotional intelligence, empathy and resilience
  • Continuous professional development

Target audience

  • HR officers and managers who are newly appointed to the role and who lack previous generalist experience.
  • HR assistants, administrators and PAs who support more senior HR staff.
  • Employees working for new but rapidly expanding organizations who acquire responsibility for establishing and formalizing HR policies, procedures, and practices.
  • Staff who work in HR-related areas.
  • Staff who work in specialist areas of HR practice, such as training, employee relations or job evaluation, who wish to progress into or have more knowledge of generalist roles.
  • Line managers or supervisors who have responsibility for HR activities.
  • Owners or managers of small businesses who have overall responsibility for the ‘people element’ within them.

Learning outcomes

Upon completion of this course, you will be able to understand:

  • The changing nature of employee relations.
  • The stages of the learning cycle, starting with the identification of learning needs and proceeding through the stages of planning, implementing and evaluating.
  • The implications of information and communications in HR.
  • Why change is important and why organizations need to change.
  • The variety of skills necessary for effective performance in an HR role.

What is Included:

  • 30 hours of classroom-based training
  • Apple iPad
Last updated Dec 2019

About the School

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all o ... Read More

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all over the world. Read less