Human Resource Practice – Level 2

KEY INFORMATION

  • Course Code: HR103B
  • Duration: 1 week
  • Fee: £2675

COURSE OUTLINE

Employee Relations

  • Discipline
  • Capability
  • Handling grievances
  • Employee voice and employee engagement
  • The psychological contract

Learning and Development

  • The learning cycle
  • Levels of learning needs analysis
  • Learning and development plans
  • Implementing learning and development activities

Information and Communication Technology in HR

  • Why are records important in HR
  • Manual and computerised records
  • Information and consultation
  • Confidentiality, openness, and social media

Change in Organisations

  • Approaches to change
  • Managing change
  • The impact of change on individuals
  • Supporting employees through change

Personal Effectiveness

  • Communications
  • Negotiating, influencing and persuading
  • Assertiveness
  • Emotional intelligence, empathy and resilience
  • Continuous professional development

Target audience

  • HR officers and managers who are newly appointed to the role and who lack previous generalist experience.
  • HR assistants, administrators and PAs who support more senior HR staff.
  • Employees working for new but rapidly expanding organizations who acquire responsibility for establishing and formalizing HR policies, procedures, and practices.
  • Staff who work in HR-related areas.
  • Staff who work in specialist areas of HR practice, such as training, employee relations or job evaluation, who wish to progress into or have more knowledge of generalist roles.
  • Line managers or supervisors who have responsibility for HR activities.
  • Owners or managers of small businesses who have overall responsibility for the ‘people element’ within them.

Learning outcomes

Upon completion of this course, you will be able to understand:

  • The changing nature of employee relations.
  • The stages of the learning cycle, starting with the identification of learning needs and proceeding through the stages of planning, implementing and evaluating.
  • The implications of information and communications in HR.
  • Why change is important and why organizations need to change.
  • The variety of skills necessary for effective performance in an HR role.

WHAT IS INCLUDED:

  • 30 hours of classroom-based training
  • Apple iPad
Program taught in:
  • English

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Last updated September 10, 2019
This course is Campus based
Start Date
Nov 11, 2019
Feb 24, 2020
Duration
1 week
Full-time
Price
2,675 GBP
Deadline
By locations
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Start Date
Nov 11, 2019
End Date
Nov 15, 2019
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Feb 24, 2020
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Feb 28, 2020
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June 29, 2020
End Date
July 3, 2020
Application deadline
Start Date
Oct 26, 2020
End Date
Oct 30, 2020
Application deadline

Nov 11, 2019

Location
Application deadline
End Date
Nov 15, 2019

Feb 24, 2020

Location
Application deadline
End Date
Feb 28, 2020

June 29, 2020

Location
Application deadline
End Date
July 3, 2020

Oct 26, 2020

Location
Application deadline
End Date
Oct 30, 2020