Graduate Diploma in Hotel Management

Otago Polytechnic

Program Description

Graduate Diploma in Hotel Management

Otago Polytechnic

If you already hold a recognised undergraduate degree, this Graduate Diploma is your perfect opportunity to gain an important business qualification.

The Graduate Diploma in Hotel Management is designed for aspiring individuals seeking to achieve their management potential and to stand out from the crowd. With its blend of practical learning, management theory and strategy, the programme builds on your existing skills and opens up new career possibilities. The 200-hour industrial internship is a key feature of this qualification and enables you to apply your newly-acquired knowledge to a real-life situation whilst also gaining valuable work experience that counts towards your degree! It also allows you to forge crucial contacts and to develop peer networks which will boost your employment prospects. Our experienced staff will help to place you at one of the many exciting internship locations we have available; opportunities exist both within New Zealand and throughout the world and range from small, family-run hotels to five-star, luxury resorts.

Entry requirements

  • International students will be individually assessed to ensure they meet the entry requirements.
  • If English is not your first language, you must also demonstrate English language skills equivalent to an IELTS overall band score (academic) of 6.0, with no less than 6.0 for writing OR successful completion of the New Zealand Certificate in English Language (Level 4) is an acceptable equivalent.
  • If you have achieved a high level of English in academic results, you may apply for an IELTS exemption.

Application requirements

  • Otago Polytechnic's Auckland International Campus Application form.
  • A scanned copy of the photo page of your current passport as official identification.
  • Certified copies of your academic transcripts from your previous undergraduate studies.These must be in English.
  • Certified copies of your final award (the diploma or degree you received) and any other relevant qualifications you hold.
  • A certified copy of your English language test results (i.e. IELTS or TOEFL) to show your English language skill level.

Selection procedure

Eligible applicants will be offered places on this programme as applications are received. However, preference will be given to applicants who meet the entry criteria and have prior hotel industry background.

Additional costs

You should allow NZD $80-$150 per paper for required text books. This will be approximately NZD $500 for the full year-long qualification.

Career options for graduates

Upon successful completion of this Graduate Diploma, you will be well-suited for employment in a supervisory or management capacity within the accommodation, hospitality and tourism-related sectors, including hotels, resorts, restaurants, events and convention centres. You could even think about setting up your own small business.

You will be able to use your knowledge to evaluate operational matters and to implement processes across a range of specialist areas including operations management and marketing services.

In addition, we can help you to prepare for job interviews in New Zealand and also offer assistance when you are preparing a resume? or curriculum vitae for New Zealand employers.

You will study

You must complete three papers at Level 6, two papers at Level 7 and a 45-credit industry project.


Facilities Management

Develop an understanding of facilities management within the hotel industry. Examine and evaluate key functions and responsibilities in the management and operation of specialised facilities, property and inventories.

Rooms Division Operations Management

Gain the skills and knowledge to develop, implement and monitor management planning in the operations of the front office and housekeeping division. Explore and evaluate the current management practice required by the sector. Make the appropriate management responses to changes in the operating environments through the analysis of each of the fundamental management issues used in a quality accommodation services operation.

Services Marketing Management

Gain an understanding of the roles, functions and application of services marketing management within contemporary New Zealand organisations. Explore the key resources, skills, techniques, attitudes and ethics required to operate successfully in a range of service environments.


Contemporary Issues in the Hotel Industry

Undertake an in-depth analysis of the up-to-date issues that impact on modern management practices within the hotel industry. This course will build on the knowledge and skills you have developed in the earlier papers which introduced you to the basics of marketing and management.

Strategic Management

Gain an understanding of the application of strategic management and the management processes aimed at improving organisational effectiveness by means of a systematic set of strategic goals, plans and actions. Analyse and evaluate the use of strategic management concepts and problems within business, through research of strategic analysis, choice and the implementation of various management practices and philosophies.

Start dates

January, March, June, August and October

Apply anytime


What is the minimum/maximum age to apply?

There is no maximum age to apply, provided that you are a genuine student. Usually, students beginning their programmes are at least 18 years of age.

How long will my study take?

Undergraduate degrees are three years, diplomas are usually two years and certificates are one year. Graduate and postgraduate qualifications can take one to two years to complete.

What about international recognition?

All of our qualifications are recognised internationally. You are able to take your Otago Polytechnic undergraduate degree and apply to other national and international tertiary institutions for graduate and postgraduate study.

How much can I earn as a student?

Those students who are eligible to work while studying may get causal jobs in areas like hospitality or other service industries. Your hourly wage is likely to be between NZD$13-15.

What do I need for my student visa?

Your Otago Polytechnic Offer of Place letter. This letter means you have been accepted to study. It also states your course fee, which you must pay first to your nearest New Zealand embassy, consulate or immigration office. You will then receive a receipt of payment from us. You must submit these two documents (your Offer of Place and your receipt of fees), along with evidence that you have sufficient funds for living expenses, and a return international air ticket or evidence of sufficient funds to buy one, to your nearest New Zealand embassy, consulate or immigration office.

For programmes longer than 24 months, you will also need to provide very recent medical and x-ray certificates. If you are over 17 years of age, you will need a police certificate to show that you are of good character. See the New Zealand Immigration website for more details.

Streamlined visa applications now open!

If you are an international student who will apply for your student visa from outside of New Zealand, you might be eligible for the streamlined visa process offered by Immigration New Zealand (INZ). This allows your visa application to be processed faster by INZ because Otago Polytechnic nominates you as a suitable candidate (INZ will decide the outcome and the processing time).

Once you have received your Offer of Place from Otago Polytechnic, you may apply for a streamlined visa nomination letter from us. For more information and to submit an application, click here.

What happens when I finish my degree?

Students who have completed their degree in the normal time and have a job offer related to their studies can apply for a work visa for another two years. This entitles you to work in the job you have been offered, and may help you qualify for residence.

What about applying for New Zealand residency?

If you meet the requirements of the current immigration policy in New Zealand, it is possible for you to apply for residence at any time. Immigration policy encourages students who have completed their degree in New Zealand to apply for permanent residence.

Is there an application fee?


How long does it take to apply?

We suggest you apply at least three to four months before your programme starts so that you are organised to arrive on time.

What do I need to include in my application?

Your English language test results: IELTS, TOEFL or TOIEC. We also require certified copies of any academic results you have from your overseas high school or university. We may also require your curriculum vitae or a portfolio, depending on your programme entry requirements.

This school offers programs in:
  • English

Last updated October 23, 2017
Duration & Price
This course is Campus based
Start Date
Start date
Mar. 2018
1 year
Full time
18,640 NZD
New Zealand - Auckland
Start date: Mar. 2018
Application deadline Request Info
End date Request Info
New Zealand - Cromwell
Start date: Mar. 2018
Application deadline Request Info
End date Request Info
New Zealand - Dunedin
Start date: Mar. 2018
Application deadline Request Info
End date Request Info
Mar. 2018
New Zealand - Dunedin
Application deadline Request Info
End date Request Info
New Zealand - Cromwell
Application deadline Request Info
End date Request Info
New Zealand - Auckland
Application deadline Request Info
End date Request Info
NZD 18,640