Executive Education program, e-Government


Program Description


  • Diploma: Certificate (diploma optional)
  • Mode: Full-time
  • Course date: 23-27 March 2020
  • Duration: 5 days
  • Accreditation: ATHEA

Exploit the e-Government potential

The e-Government program mainly targets participants from non-European countries and/or NGOs who are active in these countries.

e-Government is one of the most challenging and promising public sector management topics of today. e-Government is much more than providing government services over the internet or moving interactions to digital platforms. e-Government stands for providing technology-related solutions to bureaucracies that have high costs and low performance. e-Government includes technology-enabled opportunities for sustainable development. If e-Government is to be a driver for sustainability, it should be oriented towards the involvement of all. As such, there is a need for policies that can shape the frameworks to achieve this.

“Participating in this MSM executive course was such a good experience. They really know how to handle your curiosity”

Azizah Hanum, participant April 2019

This course addresses e-Government issues at the policy and strategy level. You will develop your understanding of the potential of e-Government, the policies, the required legal and institutional frameworks, and insights into an engaging e-Government involving different stakeholders.

Did you know that you can combine this course with the Turn Big Data into a competitive advantage course? Combining these courses will save you up to a maximum of €500.

Reasons to follow this program

  • Get a thorough understanding of the potential of e-Government
  • Gain analytical skills with respect to the management, organizational and technology issues of e-Government related initiatives
  • Develop your capabilities of formulating, developing, monitoring and evaluating e-Government policies

Course objectives

After finalizing this course, you:

  • Will develop your understanding of the potential of e-Government, the policies, the required legal and institutional frameworks, and gain insights into an engaging e-Government involving different stakeholders
  • Will improve your analytical skills on the managerial and organizational issues with e-Government initiatives
  • Will be capable of formulating e-Government policies, particularly in a development context
  • Will gain an understanding on how to overcome implementation and transformation challenges with e-Government, in light of achieving a better, more sustainable government

Course topics

A highlight of the topics covered: integration, interoperability, transparency, and accountability. The topic of risk management with respect to the wider adoption of e-Government is also tackled, embracing security and privacy. Project management includes, among others, agile approaches and dealing with IT service providers. A particular topic is the involvement of citizens and businesses through the usage of social media and mobile computing.

"This program provided models for appraising the e-Government readiness of the public sector at the municipal, regional and national levels, identifying gaps and deciding on best remedies to close the gaps. Attending this course has been a life-changing experience for which I would always remain grateful. Thank you, MSM!"

Josephine Anjagolu, participant of the April 2018 program

Teaching methods

Interactive lectures and in-class case discussions are the major learning methods of this course. The sharing of participants’ experiences forms a key element as well. Work visits and guest speaker sessions will provide you with deeper insights, as these will highlight the best practices for e-Government associated systems and projects. Through several live case sessions, you will further develop your personal skills as a hybrid change agent for e-Government. During the course, you will prepare a brief action plan to assure that your learning will be helpful to your organization.

Your profile

The program is designed for:

  • Managers and executives of a public entity
  • Consultants
  • IT service providers
  • Academics with an interest in public sector strategies and policies associated with e-Government


Each participant receives a certificate of attendance on the last day of the program. It is also possible to obtain an MSM diploma for a program. To earn an MSM diploma you have to complete a written assignment in which you show that you have successfully applied the learning outcomes of the program. The assignment needs to be completed 30 days after the last day of the program. When your assignment meets our requirements, you will be awarded the diploma. The fee for this assignment is €160. In case you would like to know more about the assignment of the program of your choice, please contact us at ep@msm.nl


Joris Stadhouders, MSc

Assistant Professor of Management Information Systems

Joris Stadhouders is an Assistant Professor of Management Information Systems at Maastricht School of Management. He has lectured extensively, worldwide, in MSM’s Master’s programs on subjects such as Global Supply Chain Management, e-Business, Digital Government, Management Information Systems, Project Management, Statistics, Decision Making Tools, Modeling, Simulation and Research Methods. His more than 150 assignments abroad have taken him to Suriname, Peru, Germany, Macedonia, Malta, Ukraine, Ghana, Kenya, Malawi, Namibia, Rwanda, Uganda, Tanzania, Zambia, West Bank, Egypt, Kuwait, Saudi Arabia, Azerbaijan, Kazakhstan, Kyrgyzstan, Mongolia, China, Vietnam, Malaysia, Singapore, and Indonesia. Mr. Stadhouders has managed 27 MSM Executive Programs intakes and chaired the MSM Examination Committee (now Board) for five years. He has over 25 years of experience in the supervision and evaluation of MSM students’ final projects and master thesis research work. His research interest lies in the field of System Dynamics. He holds a BSc degree in Mathematics from Delft University and an MSc degree in Technology Management from Eindhoven University.

Fees & Funding

The full tuition fee

The tuition fee of this course is € 2,799

The tuition fee includes all course materials, study materials, refreshments during classes and lunch every class day. The tuition fee does not include housing, other food, and living expenses. Participants are required to arrange their own housing facilities. MSM can assist in finding hotel accommodation.


Scholarship opportunities can be combined up to 50% of the full tuition fee.

Corporate Discount:

  • 15% for 2 participants coming from the same organization within 1 academic year
  • 25% for 3 participants coming from the same organization within 1 academic year
  • 40% for 4 - 6 participants coming from the same organization within 1 academic year
  • For > 6 participants we will offer a tailor-made program

European Star Scholarship:

  • 50% for European citizens and long term residents. Submit a 2 - 3 pages essay on the topic: "What will be the positive change for my organization and me after participating in this course?"

Alumni Lifelong Learning:

  • 15% discount for Maastricht School of Management registered Alumni

Dean's Development Fund:

  • Check our website to see the actual price of the program (full tuition fee-/-DDF scholarship).

Cancellation policy


  • MSM reserves the right to postpone or cancel the program in case the number of participants does not meet the MSM requirements for the minimum number of participants. Any payment made to MSM for tuition fees will be refunded. In the case of postponement or cancellation of the program, MSM will inform the enrolled candidates at least six weeks before the planned start of the program.

By the participant:

  • If an admitted participant decides against participation after the tuition fee has been paid, cancellation costs are €200,- (administrative costs)
  • In case the cancellation is done after the program has started no money will be refunded.
  • No cancellation charges are incurred if the enrolled participant, with the written consent of MSM, will be replaced by another participant before the start of the course. Refunded tuition fees will only be reimbursed to the sponsoring party and cannot be forwarded or redeemed by any other party.
  • Participants who were not granted a visa to enter The Netherlands can be fully reimbursed if written official documentation is provided of such visa denial.


Application deadline

  • For the program running from 23 - 27 March 2020: 23 February 2020

Admission requirements

  • Applicants should have the ability to function academically and professionally at a Bachelor level. Because it is an interactive program, candidates should have an adequate level of spoken and written English to be able to follow the program and to actively participate. If it turns out that an applicant does not have a sufficient level of English, a certificate will not be awarded.
Last updated Jan 2020

About the School

Maastricht School of Management (MSM) is one of the oldest and most international business schools in the Netherlands with a large worldwide network of students, alumni and partners. MSM is a personal ... Read More

Maastricht School of Management (MSM) is one of the oldest and most international business schools in the Netherlands with a large worldwide network of students, alumni and partners. MSM is a personally oriented business school offering internationally accredited MBA (full-time MBA, Executive MBA, Online MBA) and Master in Management programs, and short executive courses. Studying in one of MSM’s programs means you will share your study experience with participants from many countries and professional backgrounds. Being part of such a diverse community offers you the opportunity to expand your international network and to learn from fellow participants by exchanging knowledge and experience. Read less