1 Year Full Time; this course is also available Part time
Planning and execution are paramount and this program has a strong focus on management skills with a services oriented approach as this applies directly to the broad business operations of international hotels and resorts.
The Hospitality Industry is fast-faced and fast growing. With a skills shortage across the Industry this is the perfect time to study and gain the skills required to start a prosperous career.
Throughout the Diploma of Hospitality you will find yourself in various learning environments including our fully equipped training bar and restaurant, 'real life' work placement and our training hotel front. The Diploma of Hospitality integrates study with nationally registered vocational units providing you with the skills and knowledge to prosper in the Hospitality Industry.
Through our Industry Work Placement program students undertake 36 industry work placement shifts as part of their hospitality training. This helps you transfer your knowledge from College to the workplace.
Pathways to a Higher Degree
The Diploma of Hospitality graduatesmay receive up to 8 units of credit toward the Bachelor of Business in Hotel Management at the Australian School of Management.
Course Subjects SIT50313
SIT12DIP001: Hospitality and Tourism Services Management
SITHIND301 Work effectively in hospitality service
SITXCCS501 Manage quality customer service
SITXWHS401 Implement and monitor work health and safety practices
SITXCCS401 Enhance the customer service experience
SIT12DIP003: Food and Beverage Operations
SITXFSA101 Use hygienic practices for food safety
SITHFAB201 Provide responsible service of alcohol
SITHFAB202 Operate a bar
SITHFAB204 Prepare and serve espresso coffee
SITHFAB307 Provide table service of food and beverage
SIT12DIP002: Leadership and Motivation
SITXHRM402 Lead and manage people
SITXMGT401 Monitor work operations
SITXMGT502 Manage projects
SIT12DIP004: Human Resource Management
BSBDIV501 Manage diversity in the workplace
SITXCOM401 Manage conflict
SITXHRM401 Roster staff
SIT12DIP301: Accommodation Services Management
SITHACS303 Provide accommodation reception services
SITHACS302 Conduct night audit
SITTTSL305 Process reservations
SIT12DIP008: Financial Information for Decision Making
SITXFIN501 Prepare and monitor budgets
SITXFIN402 Manage finances within a budget
SITXFIN401 Interpret financial information
SIT12DIP005: eBusiness for Hospitality and Tourism
BSBMGT517 Manage operational plan
BSBEBU501 Investigate and design e-business solutions
BSBEBU502 Implement ebusiness solution
SIT12DIP006: Marketing Principles and Practices
SITXMGT501 Establish and conduct business relationships
SITXGLC501 Research and comply with regulatory requirements
BSBWRT401 Write complex documents
SITXMPR404 Coordinate marketing activities
To be eligible for the Diploma of Hospitality, a candidate shall complete all of the eight (8) course subjects listed.
Students who wish to have their AQF qualification and/or Statement of Attainment recognised must submit the documentary evidence before enrolment to the Admissions Department. Once the enrolment has been accepted, no further exemptions will be granted. Further details are available from the Admissions Department.
It is important to note that ACAE adopts a number of assessments items or tools that are designed to best suit your course and the knowledge and skills that is required to be demonstrated by each participant. All assessments are identified clearly in our subject guides which are provided to students upon enrolment. The subject guide provides a great amount of detail on the timing and style of assessment. It is important to note that participants need to demonstrate competency through each of the prescribed assessment items throughout your time enrolled in the course. In general the following assessment items apply for this course.
- Practical Demonstrations
- Knowledge Based Tests
- Case Studies
- Industry Placement Portfolios
- Check points
February and July
(see fee schedule for yearly dates)
All students are required to have completed the equivalent of Australian School Year 11. More information is available at Admission Requirements for Local Students and Admission Requirements for International Students.
- Subjects must be taken in the order that they are offered and at the discretion of the Management Committee.
- The information above is correct at the time of publishing. However, all programs may be subject to ongoing review by the Management Committee.