1 Year Full Time; this course is also available Part time

Planning and execution are paramount and this program has a strong focus on management skills with a services oriented approach as this applies directly to the broad business operations of international hotels and resorts.

The Hospitality Industry is fast-faced and fast growing. With a skills shortage across the Industry this is the perfect time to study and gain the skills required to start a prosperous career.

Throughout the Diploma of Hospitality you will find yourself in various learning environments including our fully equipped training bar and restaurant, 'real life' work placement and our training hotel front. The Diploma of Hospitality integrates study with nationally registered vocational units providing you with the skills and knowledge to prosper in the Hospitality Industry.

Through our Industry Work Placement program students undertake 36 industry work placement shifts as part of their hospitality training. This helps you transfer your knowledge from College to the workplace.

Pathways to a Higher Degree

The Diploma of Hospitality graduatesmay receive up to 8 units of credit toward the Bachelor of Business in Hotel Management at the Australian School of Management.

Course Subjects SIT50313

SIT12DIP001: Hospitality and Tourism Services Management SITHIND301 Work effectively in hospitality service SITXCCS501 Manage quality customer service SITXWHS401 Implement and monitor work health and safety practices SITXCCS401 Enhance the customer service experience

SIT12DIP003: Food and Beverage Operations SITXFSA101 Use hygienic practices for food safety SITHFAB201 Provide responsible service of alcohol SITHFAB202 Operate a bar SITHFAB204 Prepare and serve espresso coffee SITHFAB307 Provide table service of food and beverage

SIT12DIP002: Leadership and Motivation SITXHRM402 Lead and manage people SITXMGT401 Monitor work operations SITXMGT502 Manage projects

SIT12DIP004: Human Resource Management BSBDIV501 Manage diversity in the workplace SITXCOM401 Manage conflict SITXHRM401 Roster staff

SIT12DIP301: Accommodation Services Management SITHACS303 Provide accommodation reception services SITHACS302 Conduct night audit SITTTSL305 Process reservations

SIT12DIP008: Financial Information for Decision Making SITXFIN501 Prepare and monitor budgets SITXFIN402 Manage finances within a budget SITXFIN401 Interpret financial information

SIT12DIP005: eBusiness for Hospitality and Tourism BSBMGT517 Manage operational plan BSBEBU501 Investigate and design e-business solutions BSBEBU502 Implement ebusiness solution

SIT12DIP006: Marketing Principles and Practices SITXMGT501 Establish and conduct business relationships SITXGLC501 Research and comply with regulatory requirements BSBWRT401 Write complex documents SITXMPR404 Coordinate marketing activities

Award Rules

Award Requirements To be eligible for the Diploma of Hospitality, a candidate shall complete all of the eight (8) course subjects listed.

Credit Transfer Students who wish to have their AQF qualification and/or Statement of Attainment recognised must submit the documentary evidence before enrolment to the Admissions Department. Once the enrolment has been accepted, no further exemptions will be granted. Further details are available from the Admissions Department.

Course Assessments It is important to note that ACAE adopts a number of assessments items or tools that are designed to best suit your course and the knowledge and skills that is required to be demonstrated by each participant. All assessments are identified clearly in our subject guides which are provided to students upon enrolment. The subject guide provides a great amount of detail on the timing and style of assessment. It is important to note that participants need to demonstrate competency through each of the prescribed assessment items throughout your time enrolled in the course. In general the following assessment items apply for this course.

  • Projects
  • Practical Demonstrations
  • Knowledge Based Tests
  • Case Studies
  • Industry Placement Portfolios
  • Check points


February and July (see fee schedule for yearly dates)

Entry Requirements All students are required to have completed the equivalent of Australian School Year 11. More information is available at Admission Requirements for Local Students and Admission Requirements for International Students.


  1. Subjects must be taken in the order that they are offered and at the discretion of the Management Committee.
  2. The information above is correct at the time of publishing. However, all programs may be subject to ongoing review by the Management Committee.
Program taught in:
  • English

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Last updated May 3, 2019
This course is Campus based
Start Date
Jan 2020
1 year
12,200 AUD
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