With a Diploma of Community Services, you can graduate with the skills and knowledge to be a valued professional worker in the community and social service areas. This may include areas in child protection, domestic violence, employment support, and migrant services, amongst others. You will have gained comprehensive skills in advocacy, case management, community program development, consultation, policy, and research, preparing you for a fulfilling and important career.

Course Structure

To receive this qualification you must complete 16 units, 8 core and 8 electives. Students attend college 20 hours per week over 4 days.

The course is conducted in 8 terms, each comprising 10 weeks, inclusive of holidays.

The course requires 400 hours mandatory Supervised Work Based Training (WBT). Stott’s College focus on Work Based Training, following our tradition, we will assist students in finding a placement.



  • CHCCCS007 Develop and Implement Service Programs
  • CHCCOM003 Develop Workplace Communication Strategies
  • CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services
  • CHCDIV003 Manage and Promote Diversity
  • CHCLEG003 Manage Legal and Ethical Compliance
  • CHCMGT005 Facilitate Workplace Debriefing and Support Processes
  • CHCPRP003 Reflect on and Improve Own Professional Practice
  • HLTWHS004 Manage Work Health and Safety
  • CHCDEV001 Confirm Client Development Status
  • CHCCSM005 Develop, Facilitate and Review all Aspects of Case Management
  • CHCCCS004 Assess Coexisting Needs
  • CHCADV002 Provide Advocacy and Representation Services
  • CHCCDE011 Implement Community Development Strategies
  • CHCCSL501A Work Within a Structured Counselling Framework
  • CHCMHS001 Work with People with Mental Health Issues
  • CHCDFV006 Counsel Clients Affected by Domestic and Family Violence

Course Outcomes

For pathway students, upon completion of the course, students will be exempted 8 units in Bachelor of Business (Community Services Management) at Stott’s.

Graduates who complete the Diploma of Community Services can seek the Australian Community Workers’ Association full membership as a Welfare Worker.

Occupational titles for graduates with this qualification may include:

  • Welfare Worker
  • Case Worker
  • Case Manager
  • Youth Worker
  • Child Protection Practitioner
  • Community-based Corrections Officer
  • Family Support Worker
  • Volunteer Coordinator
  • Migrant Resource Worker
  • Child and Family Practitioner
  • Juvenile Justice Officer
  • Community Health Worker


Completed YR 12 or equivalent and IELTS 5.5 or equivalent. You will also need to obtain evidence of a Police Check to ensure participation in work placement.

Program taught in:
  • English

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This course is Campus based
Start Date
2 years
10,000 AUD
- first year; 8000 AUD - second year
By locations
By date
Start Date
End Date
Oct 4, 2019
Application deadline
Start Date
End Date
Oct 4, 2019
Application deadline
Application deadline
End Date
Oct 4, 2019
Application deadline
End Date
Oct 4, 2019