Duration 115 hours

General purpose:

Develop managerial skills that allow them to improve their performance as leaders and coordinate actions effectively in their interaction system (peers, collaborators, boss (s), clients, etc.) to achieve the objectives of the organization, as well as manage growth and development of the people in his charge.

Benefit:

  1. Apply a systematic process of development of the competences of the program.
  2. Increase its effectiveness both at a personal and professional level to impact on three levels: at the individual, group level in its natural team of work to which it belongs and at the organizational level.
  3. Identify the displacement in the development of managerial competences through a 360º evaluation that is applied to the participant, both at the beginning and at the end of the diploma.
  4. Have diagnoses for the knowledge of strengths and areas of opportunity at the level of personal effectiveness.
  5. Exchange best practices derived from the process of applying the concepts and tools acquired throughout the course by the participants of the group.

Addressed to:

  • Managers, team leaders and middle managers with personnel under their charge.
  • Candidates to hold positions of greater responsibility in the short term.

Requirement:

Bachelor's degree completed

Content:

Module 1 Introduction to the development of management skills and personal mastery

The participant will reflect on their growth and personal learning that will help them produce the results they want (generative learning), approaching their life as a creative task that involves: continuously prioritizing what is truly important, learning to see reality more clearly and Learn to generate and manage the creative tension in your life.

Temary

Introduction to the development of managerial skills

  1. The participant knows and lives the experience of the methodology used during the course.
  2. Receive the complete information of the program with the calendar of its activities.
  3. Receive information to perform your initial evaluations and meet your colleagues.
  4. Receive results of the tests previously applied and the tutor will indicate in the areas in which the participant will work according to the competencies that are seen in the diploma.

Content:

  • 1. Personal Development.
  • 1.1 Self-discovery of strengths.
  • 1.2 Development of consciousness.
  • 1.3 Self-esteem
  • 1.4 Model of the protagonist.
  • 2. Personal Domain.
  • 2.1 Mental models and development.
  • 2.2 Obstacles in learning.
  • 2.3 Systemic vision of change.
  • 2.4 Clarification of personal vision.
  • 2.5 Personal development plan.
  • 2.6 Development tactics for the team.

First tutoring: recognizing my current situation

Objective: The participant will recognize their current situation regarding their management skills and identify their personal resources from the analysis of their personality and learning diagnoses.

Duration of the module: 20 hours

Module 2 Innovation that generates value

The participant will reflect on their management skills of change in the organization, develop personal skills and know management tools to generate value in the organization through creativity and innovation and incorporate creativity and innovation tools into their portfolio of managerial skills.

Temary

  1. Management of personal and other change.
  2. Creative experiences
  3. Collaborative innovation
  4. Generation of value through Innovation.
  5. The process of Innovation to develop competitive advantages.

Duration of the module: 15 hours

Module 3 Conversational skills

The participant will recognize the communication process as a fundamental part to coordinate actions and improve their relationships; will acquire tools that allow you to ensure the delivery of your messages and be an effective listener. Will be able to recognize the impact of communication in multicultural and intergenerational environments.

Temary

  1. The importance and transcendence of language.
  2. The three domains of the human being.
  3. Typology of conversations.
  4. Listening and talking.
  5. The model of the observer.
  6. Basic linguistic acts (affirmations, statements, judgments, promises).
  7. Intergenerational communication in the company.
  8. Multiculturality and Communication.
  9. The importance of the break to create a new space of possibilities.
  10. Cycle of coordination of actions to achieve effective results.
  11. The judgment of trust, as a main factor to coordinate actions.
  12. The process of giving and receiving feedback effectively.

Second tutoring: designing my desired situation

Objective: The participant will define the desired situation that he wants to achieve from learning the diploma and will make an action plan that allows him to define objectives and specific actions to achieve it and improve his management skills.

Duration of the module: 15 hours

Module 4 Emotional intelligence

The participant will know tools that allow him to experience the possibilities that his emotions give him, and he will find a healthy and responsible way of expressing what he feels. Will develop the ability to read the emotional messages of others to make their interpersonal relationships more efficient.

Temary

  1. Emotional intelligence
  2. Operation of emotions.
  3. Impact of emotions on performance.
  4. Emotional messages of the body.
  5. Strength and usefulness of emotions: love, fear, joy, sadness, anger.
  6. Stress management.
  7. Well-being and happiness
  8. PERMA, model to have happy collaborators.

Module duration: 10 hours

Module 5 Communicating my fingerprint

The participant will know the importance of their presence and digital communication, the tools and applications to build their fingerprint, as well as a space for reflection on the effective application of the tools learned in the program.

Temary

  1. Me: digital physicist
  2. Applying the Schulz von Thun model.
  3. Personal branding
  4. Applications and resources to strengthen your fingerprint.
  5. Resolution of real cases.

Module duration: 10 hours

Module 6 Management leadership and development of others

The participant will develop management skills that will allow them to improve their performance as leaders and coordinate actions effectively in their interaction system (peers, collaborators, boss (s), clients, etc.) to achieve the organization's objectives, as well as manage the growth and development of the people in his charge.

Temary

  1. Retaking my personal vision.
  2. Construction of the managerial vision.
  3. Difference between manager and leader.
  4. The leader of the 21st century.
  5. Leadership styles.
  6. Empowerment and leadership.
  7. Development of others through leadership.

Third tutoring: executing my action plan

The participant will report their development progress with respect to the objectives set. It will recognize the resources that drive it to achieve them and the personal obstacles that prevent it from complying with them.

Duration of the module: 15 hours

Module 7 Negotiation and conflict management

The participant will learn to apply a new negotiation proposal that will eradicate mental models, observe the different factors that influence negotiation and identify personal styles of negotiation, in order to modify schemes, develop strategies, build relationships and coordinate effective actions.

Temary

  1. Distinguishing between conflict and problem.
  2. Strategies for conflict management.
  3. Design, execution and evaluation of the negotiation.
  4. Stages of negotiation.
  5. Defensive routines in the organization and its dissolution.
  6. Emotions present in the negotiation and strategies to flow in the emotionality.
  7. Systemic negotiations

Module duration: 10 hours

Module 8 Collaborative work, workshop on best practices and closure

The participant will apply the skills of personal mastery, creativity, communication, leadership, emotional intelligence, negotiation and conflict management, to enrich his performance as a member of a team, contributing his personal talent to be a driver and form high performance teams.

Temary

  1. Difference between group and team.
  2. Paradigms in the teams.
  3. The management of diversity in teams.
  4. The confidence in the teams.
  5. Affective-effective communication.
  6. Collaborative work skills.

Best practices and closing workshop

Duration: 5 hours

Identify the best practices implemented by the participants throughout the course and present them to their work community, represented by guests from their work and family.

Fourth tutoring: learning from my results

Objective: The participant will be able to contrast the progress between their current situation at the beginning of the course and their desired situation (objectives), as well as recognize the learning of their development process.

Duration of the module: 15 hours

Program taught in:
  • Spanish

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This course is Campus based
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115 hours
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Price
49,938 MXN
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