About the Course

Whenever we travel, dine out, or spend an evening away from home, we are enjoying ‘hospitality’. This course will help you discover various aspects of housekeeping, food and beverages and facilities management. It will provide you with knowledge about different business and operational functions of the industry.

Target Audience

Leaders, Supervisors, managers, and all employees in the hotel and hospitality industry

Learning Objectives

This course focuses on developing professional competences such as effective communication and customer service, information technology, teamwork and leadership. In addition, general management of a hotel as an organization including food and beverage, operations, strategic human resource management, and sales and marketing in the hotel and hospitality industry.... [-]

Take the first steps towards a career in this growing industry Why Study Hospitality According to the World Travel and Tourism Council, 1 in 11 of the world’s jobs are supported by the tourism and hospitality industry Get skills to work in entry-level, supervisory or management positions in hotels, restaurants, resorts, convention centres, cruise ships and more If you’re a people person, this is a great industry to grow in, as you’ll connect with business and pleasure travelers from around the world and provide great experiences Learn in Vancouver or Toronto, two of Canada’s tourism, event and convention hubs – consider a co-op program to add real experience to your classroom learning What Is the American Hotel and Lodging Education Institute? ... [-]

Winterline Global Skills Program: 12 –week

Costa Rica, Thailand, Cambodia, US This program is like our nine-month Global Skills Gap Year program, but for those with limited time. Experiment, explore, acquire a lifetime of skills in just 12 weeks! You’ll travel the world and learn skills that are valuable (personal finance, cooking, navigation), eye-opening (milking cows, sewing clothing, Thai fishing), introspective (group dynamics, critical thinking, conflict resolution) and just plain fun (scuba diving, mixology, horseback riding). Every day will be challenging. Every day will be new. If you want to venture into the wider world, while also exploring the farthest reaches of yourself, this is the program for you. Skills Highlights:... [-]

Course - International Tourism: Cultures and Behaviour

Language: English

Time of courses: Autumn / Spring

Annotation: This course explains how national cultures influence social behavior and why tourists and hosts behave the way they do. In order to understand the behavioral differences among international tourists and hosts,one must learn about the concept of human behavior in tourism and the factors that influence this behavior.

The first half of the course is devoted mostly to the theoretical aspects covering diverse definitions and theoretical approaches to the study of human behavior. The concept of human behavior is multidisciplinary. It has borrowed many ideas developed in other scientific disciplines, such as psychology, sociology, social psychology, anthropology, economics, marketing, and management. One of the topics here is cultural factors as the most significant determinants of international tourist behavior, and, therefore, this topic has also been included in the course syllabus. The second half of the course is the analysis of culture in a multidisciplinary tourism context and the application of the concept of culture to the abstract psychological concepts of perception, attitude, or satisfaction, all of which have different meanings in different cultures, creating problems. This part offers solutions to some exiting problems by emphasizing the importance of being culturally aware and sensitive to international tourist markets’ needs and understanding how the cultural background of these markets influences tourist experiences. One of the most important topics in this part of the course is in-depth analyses of case studies which are all international in nature.... [-]

English Language Courses Specific to Hospitality and Tourism IndustryWe have taken into consideration of the important nature of hospitality and tourism within the context of Thailand and have developed English Language Courses that are tailored for students and working professionals who would like to build their careers within the sector. As such, the Courses will focus on the usage of English Languages as relevant to the working environments in hotels, restaurants, resorts, travel agencies and tour companies.The Courses are available on both a full-time and a part-time basis. The full-time mode is suitable for school leavers. The part-time mode is meant for people who are already employed. We offer the Courses at two levels:... [-]

HOSPITALITY AND TOURISM PROGRAM

Governments of the Middle Eastern countries are in the process of reducing their dependence on oil revenues and keen to boost tourism. According to the United Nations World Tourism Organization (UNWTO), the Middle East witnessed growth in the tourism sector with 52 million visitors in 2013. It has also been forecasted that there would be 101 million tourist arrivals in the Middle East in 2020. As the industry grows around the globe, hospitality organizations and destinations must continue to effectively implement their tourism strategy, as well as investment funds appropriately to improve the infrastructure and quality of the services. Furthermore, talent management, revenue utilization, marketing, branding and customer satisfaction are other core areas that require proper attention. The program will aim to provide the participants with both knowledge and tools to cater to the issues effectively and perform their roles successfully in the hospitality and tourism industry. This program will enable the participants to learn more about the key decisions facing hospitality managers, as well as assessing alternative approaches to management.... [-]

PROGRAM OVERVIEW Our hospitality preparatory program prepares you to meet the English language requirements for entry into your undergraduate or postgraduate diploma program at Les Roches Jin Jiang. The program will place you in an appropriate program level according to your existing level of English, and the total program duration will depend on your English level. Courses focus on intensive English learning in small groups, and key aspects of hospitality English are introduced.

The Hospitality Preparatory Program (HPP) also aims to introduce students to hospitality, raising their cultural awareness in preparation for further studies at Les Roches Jin Jiang when joining the main program.... [-]