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Courses in Service Design

Service design courses will most likely appeal to creative individuals who enjoy problem-solving. This newly emerging field focuses on improving quality and productivity when supplying services while meeting the rising expectations of customers. Prospective students may be wondering, what is a course in service design? A Course in Service Design is further education that aims to provide the studen… Read more

Service design courses will most likely appeal to creative individuals who enjoy problem-solving. This newly emerging field focuses on improving quality and productivity when supplying services while meeting the rising expectations of customers.

Prospective students may be wondering, what is a course in service design? A Course in Service Design is further education that aims to provide the student with human-centered approaches that focus on the customer’s experience while providing services that are both useful and useable. Service design doesn’t deal with a physical product; it is behavior-driven and includes the use of design tools that provide a blueprint of the service and scripted scenarios for interactions, frequently through the use of storyboards. Service design is a subcategory of design thinking and represents a paradigm shift in thinking from product design to service design. The theory of design thinking is solution-based thinking that combines empathy with creating or improving services.

The benefits of taking a service design course include learning to think in new and innovative ways when creating products in the service sector. The courses encourage students to first use divergent thinking to generate various solutions to a given problem, followed by convergent thinking to find the correct solution.

Costs of taking courses in service design can vary depending upon the country where the course is taken, the school and the length of the program. Prospective students are advised to do their research.

Students who take service design courses will likely find themselves in demand within their field. This type of thinking is becoming increasingly important to anyone working in the design industry, particularly those working in the service sector. Since its emergence in the mid ‘80s, the service design approach has expanded in the public sector to hospitals, schools and in redesigning public services. Taking courses in service design can help the student jump-start the kind of flexible thinking that usually only comes through years of practice.

Those wishing to pursue this course of study will find international options available. Online opportunities offer scheduling flexibility and can help reduce costs. Search for your program below and contact directly the admissions office of the school of your choice by filling in the lead form.

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IED – Istituto Europeo di Design Rio de Janeiro
Rio de Janeiro, Brazil

Professionals from diverse areas of activity such as: business, technology, administration, processes, marketing, innovation, design and architecture, as well as entrepreneurs ... +

Professionals from diverse areas of activity such as: business, technology, administration, processes, marketing, innovation, design and architecture, as well as entrepreneurs interested in Service Design. At the end of the course, students will be able to act in consulting, in areas of innovation in companies or even undertaking in startups. -
Courses
Full-time
14 months
Portuguese, Portuguese
Sep 2021
Campus
 
E-Careers
Slough, United Kingdom +1 More

Focus on the service offerings and agreements element of the ITIL® framework and get certified with this training and examination package.

Focus on the service offerings and agreements element of the ITIL® framework and get certified with this training and examination package. -
Courses
Part-time
12 months
English
Online
 
TU Delft Open & Online Education

This course will take participants beyond the obvious into the unexplored. It will expand their view and move their research from the realm of the traditional user-product env ... +

This course will take participants beyond the obvious into the unexplored. It will expand their view and move their research from the realm of the traditional user-product environment into the cultural context. -
Courses
Part-time
7 weeks
English
Online
 
Copenhagen Institute of Interaction Design
San José, Costa Rica

This intensive five-day workshop offers a deep-dive introduction to the concept and practice of design thinking for services, processes, and products. Understand why design th ... +

This intensive five-day workshop offers a deep-dive introduction to the concept and practice of design thinking for services, processes, and products. Understand why design thinking has become the go-to approach for innovation across industries, and learn how to apply it according to your own needs. -
Courses
Full-time
5 days
English
12 Oct 2020
Online
 
E-Careers
Slough, United Kingdom +1 More

Get certified in ITIL® Service Design and be able to provide definitive proof of ability in service design and delivery.

Get certified in ITIL® Service Design and be able to provide definitive proof of ability in service design and delivery. -
Courses
Part-time
12 months
English
Online
 
E-Careers
Slough, United Kingdom +1 More

Be able to demonstrate your ability to deliver a smooth transition between IT service delivery models and have the certification to prove it with this ITIL® Intermediate Servi ... +

Be able to demonstrate your ability to deliver a smooth transition between IT service delivery models and have the certification to prove it with this ITIL® Intermediate Service Transition package. -
Courses
Part-time
12 months
English
Online
 
E-Careers
Slough, United Kingdom +1 More

Get certified and improve company IT service operations with the ITIL® Intermediate Continual Service Improvement course.

Get certified and improve company IT service operations with the ITIL® Intermediate Continual Service Improvement course. -
Courses
Part-time
12 months
English
Online
 
E-Careers
Slough, United Kingdom +1 More

Gain the highly sought-after ITIL® Service Operation Qualification with this training and exam package. Get an in-depth understanding of how to apply the principles to your op ... +

Gain the highly sought-after ITIL® Service Operation Qualification with this training and exam package. Get an in-depth understanding of how to apply the principles to your operations, raising in standards and consistency throughout the process. -
Courses
Part-time
12 months
English
Online
 

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