The academic field of sales is closely related to marketing and business and focuses on the exchange of goods or services in order to grow a company’s profit or meet the needs of a sector of society. Sales positions are in high demand as globalization connects nation’s economies and industries.
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call c
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing and practical three-day workshop.
What students learn
The nuances of body language and verbal skills.
Ways of delivering bad news and saying no.
Effective ways to negotiate.
The importance of creating and delivering meaningful messages.
This one-day workshop will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach
Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix.
This one-day workshop will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success.
We will also talk about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call.
What students learn
Build trust and respect with customers and colleagues.
Identify negotiation strategies that...
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work th
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.
What students learn
Steps that they can take to build credibility.
Ways to disarm objections with proven rebuttals that get the sale back on track.
How to recognize when a prospect is ready to buy.
How working with their sales team can help them succeed.
Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course.
What are the objectives of this course?
This course is available to ensure that you have a comprehensive understanding of all the features and elements that lie within SalesForce.
Introduction to SalesForce
Intro to SalesForce Automation
Working with the SalesForce System
Migrating to SalesForce
Who is it intended for?
This course is for anyone who has day-to-day contact with the SalesForce software and would like to know all of its functions and features or anyone who is a prospective user looking to get ahead of the game.
What marks this course apart?
If you complete this course you will be able to utilise the CRM software to its full capacity as a salesman, sales manager or SalesForce specialist....
This comprehensive program assists salespeople in making a smooth transition to sales management. Successful hiring, training, motivation, performance evaluation, and man
This comprehensive program assists salespeople in making a smooth transition to sales management. Successful hiring, training, motivation, performance evaluation, and management techniques are presented in a real-world manner.
During this program participants will learn to:
-- Effectively make the transition from a salesperson to a sales manager
-- Utilize techniques for identifying, hiring and retaining the best salespeople
-- Evaluate performance in ways that produce desired results
-- Identify the types of incentives and compensation systems to obtain better sales results
-- Improve training techniques so that salespeople reach full productivity sooner/faster...
This program will help you make decisions that measurably improve your managerial effectiveness and increase the productivity of your sales team.
This program will help you make decisions that measurably improve your managerial effectiveness and increase the productivity of your sales team!
Executive Program in Strategic Sales Management is specially designed to meet the needs of experienced sales managers and other executives responsible for directing the sales force, this program links sales structure design and implementation with the firm's marketing strategy to improve sales force productivity.
-- Understand how your success is linked to fully integrating your sales structural design to the strategic direction of the firm.
-- Anticipate and respond to turbulent business environments. Understand why the sales force is the firm’s primary means to adjust to rapidly changing environments....
Upon completion of this sales training programmes, you will be able to understand: selling in its historical role and its place within marketing and a marketing organizat
Best Courses in Sales in United Kingdom 2019. Selling and Sales Management
Course Code: MPRS104
Duration: 1 week
Development and role of selling in marketing
Characteristics of modern selling
Success factor for professional salespeople
Types of selling
The marketing concept
The planning process
The place of selling in the marketing plan
Consumer and organisational buyer behaviour
Law and ethical issues
Sales responsibilities and preparation
Personal selling skills
Key account management
Internet and IT applications in selling and sales management
Recruitment and selection
Motivation and training
Organisation and compensation
Sales forecasting and budgeting
Levels of forecasting
Qualitative and quantitative techniques
The sales budget
Setting standards of performance
No matter how sophisticated your marketing is, if it doesn’t result in attracting customers, then your business is set to fail. This free online course applies fresh thin
No matter how sophisticated your marketing is, if it doesn’t result in attracting customers, then your business is set to fail. This free online course applies fresh thinking to how marketing and selling activities combine to create customers who keep coming back.
Build a holistic view of your customers
Perspectives on the role and behaviour of customers are changing, with marketers drawing on increasingly powerful information systems to build a holistic view of consumers.
In this course, you will develop an understanding of how customer relationship management breeds business development success and will critically evaluate accepted wisdom on how marketing influences customers. You will also learn how selling has transitioned from being a ‘foot in the door’ to having a ‘finger on the pulse’, using insight-driven approaches to win those all-important sales....
The course looks at how to build long-term profitable relationships, so your existing clients will stay with you for longer, spend more with you and are open to cross and
The best way to ‘retain’ good business accounts is to develop them. Account Management should not simply be about maintaining accounts. The course looks at how to build long-term profitable relationships, so your existing clients will stay with you for longer, spend more with you and are open to cross and up-selling opportunities.
Providing participants with an environment that will empower them whilst developing their skills to act as a catalyst for effective partnerships between employers and employees rewarding dedication, commitment and effort by the provision of best-in-class training committed to fulfilling clients’ needs and managing the expectations of both learners and employers working in accordance with best practice Celebrating the success of others...