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Compare Courses in Quality Management in North America 2019/2020

The study of quality management seeks to determine ways to produce and maintain excellence. Programs around the world investigate different standards and how to achieve them. Students may also examine ways to improve policies surrounding quality requirements.

The United States of America is a large country in Northern America, often known as the "USA", the "US", the "United States", "America", or simply "the States". It also gathers over 310 million people which is the world's third largest population. It includes densely populated cities with sprawling suburbs, and vast, uninhabited and naturally beautiful areas at the same time.

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5 Results in Quality Management, North America

University of Tulsa College of Business Administration

Streamlining Office and Service Operations-Techniques to achieve process improvement on the business side. ... [+]

Today, enormous amounts of waste exist in office and service operations. Delays, bottlenecks, errors, redundancy, work-arounds, and ambiguity abounds. Non value added work can be as high as 95 percent.

Manufacturing organizations have had great success in applying Lean techniques and trimming time and money. However there are significant challenges and differences in an office operation versus a manufacturing setting. You need a tailored approach to improving office/service operations—but there are Lean tools that you can apply.

Through simulation, cases, and by working on your own processes, you will learn and practice Lean tools to dramatically improve quality and service, while shrinking time and cost. Look at work flow, information flow and job design—not with an eye to eliminating people—but maximizing their effort. You will know which tool to use based on the goal of the effort and problems you face.... [-]

USA Tulsa Toledo Springfield Joplin West Plains Lebanon  + 3 More
Request Info
Part-time
2 days
Campus
edX

An introduction to the Six Sigma methodology and DMAIC cycle for process improvement with a focus on the Define and Measure phases, including basic statistics for underst ... [+]

An introduction to the Six Sigma methodology and DMAIC cycle for process improvement with a focus on the Define and Measure phases, including basic statistics for understanding sampling plans and calculating process capability.

About this course

Understand the background and meaning of Six Sigma and the five steps of the DMAIC process improvement flow: Define, Measure, Analyse, Improve and Control. Discuss what "Quality" means and how to identify the Voice of the Customer.

You will learn how to set an improvement project goal, calculate process yield, and identify Critical to Quality parameters.

You will learn how to map a process and to use the necessary statistical techniques to establish the baseline performance of a process and to calculate the process capability.... [-]

USA Cambridge
Open Enrollment
Part-time
8 weeks
Online
edX

Learn how to apply key elements of Lean Production, from minimizing inventory and reducing setup times, to using 5S and Kaizen, in order to improve quality and productivi ... [+]

Learn how to apply key elements of Lean Production, from minimizing inventory and reducing setup times, to using 5S and Kaizen, in order to improve quality and productivity in your workplace. About this course

Learn about Lean Management, a customer-centric methodology that improves processes by eliminating waste and focusing on value-added tasks.

This course will introduce the main tenets of the Toyota Production System, which includes Just-in-Time manufacturing, quality management tools, and the critical concept of Kaizen, the Japanese practice of continuous improvement. You will also learn about the key organization and managerial approaches that are used in Lean.

You will learn how to analyze process flows in order to establish process capacity and identify the process bottleneck. You will then calculate resource utilization and cycle time to evaluate the impact of set up times, batching, defects and reworks on key process performance measures, including inventory, flow rate and flow time.... [-]

USA Cambridge
Open Enrollment
Part-time
6 weeks
Online
Tecnológico de Monterrey (Educación Continua Presencial)

The objective of this program is to know and learn the philosophy of TPM, the results that can be achieved and the process of implementing the basic pillars of TPM throug ... [+]

objective

Know and learn the philosophy of TPM, the results that can be achieved and the process of implementing the basic pillars of TPM through the Hands On process.

Benefits of the programYou will generate a change in your organization through the implementation of TPM, achieving the following results: productivity increase, efficiency (OEE), production increase, cost reduction up to 30%, reduction of quality defects up to 90% , reduction of customer complaints up to 75% and elimination of accidents.Addressed to

General managers, managers and supervisors of production, maintenance, quality and engineering.

Content of the program

The TPM Hands On Seminar: Autonomous and Planned Maintenance consists of a module, which totals 40 hours of study in total, including 2 hours of mentoring and 1 hour of audit.... [-]

Mexico Santiago de Querétaro Irapuato
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Spanish
Full-time
Part-time
40 hours
Campus
Tecnológico de Monterrey (Educación Continua Presencial)

The objective of this program is to obtain a uniform method for the interpretation and application of the specific requirements of the customers of the OEM automotive sec ... [+]

objective

Obtain a uniform method for the interpretation and application of the specific requirements of the customers of the OEM automotive sector, supporting the operations of Tier suppliers.

Learn about the application and follow-up steps of Core Tools (FMEA, MSA, SPC, PPAP, APQP).

Follow the requirements of ISO / TS 16949: 2008, and the guidelines of the AIAG.

Benefits of the programYou will obtain an improvement in product quality, productivity, performance and safety.You will increase customer satisfaction.You will reduce failures in the field (guarantees) and campaigns.You will reduce the delivery time of the design and its costs.You will noticeably improve the image of the product and you will differentiate yourself from the competition.You can manage and document risk reduction activities (RPN).Addressed to... [-]
Mexico Monterrey Santiago de Querétaro Irapuato
Request Info
Spanish
Full-time
Part-time
40 hours
Campus