Operations management is a multidisciplinary field that combines business logistics with elements of supply chain management. Those in operations management programs study tactics intended to help improve company efficiency while preserving business resources.
Start Today Best Part time Courses in Operations Management in USA 2019
Streamlining Office and Service Operations-Techniques to achieve process improvement on the business side. [+]
Today, enormous amounts of waste exist in office and service operations. Delays, bottlenecks, errors, redundancy, work-arounds, and ambiguity abounds. Non value added work can be as high as 95 percent.
Manufacturing organizations have had great success in applying Lean techniques and trimming time and money. However there are significant challenges and differences in an office operation versus a manufacturing setting. You need a tailored approach to improving office/service operations—but there are Lean tools that you can apply.
Through simulation, cases, and by working on your own processes, you will learn and practice Lean tools to dramatically improve quality and service, while shrinking time and cost. Look at work flow, information flow and job design—not with an eye to eliminating people—but maximizing their effort. You will know which tool to use based on the goal of the effort and problems you face.... [-]
Uncover hidden problems and improve your organization’s operations with powerful and proven tools. [+]
Does any of this sound familiar to you?Customers are complaining Staff is frustrated There’s finger pointing and blaming between departments We circumvent procedures to expedite work Quality, service, and timeliness need improvement Costs are too high
If you said “yes” then this program is for you.
Analyzing and Improving Operations can help you sort out the problems (people, systems, workflow, and information), find the root cause, and develop a course of action to eliminate the issue. The workshop not only focuses on the big-picture perspective of systems and organizational structure, but also will also delve into the specifics by analyzing workflow, information, and job issues.... [-]
Generate a sustainable advantage in cost, quality, speed, and customer service to achieve world-class performance. Using real-world case studies, group workshops, and animated computer simulation models, you explore a framework for diagnosing, improving, and designing effective processing systems and for identifying leverage points with the greatest impact on the bottom line. [+]
Generate a sustainable advantage in cost, quality, speed, and customer service to achieve world-class performance. Using real-world case studies, group workshops, and animated computer simulation models, you explore a framework for diagnosing, improving, and designing effective processing systems and for identifying leverage points with the greatest impact on the bottom line.
This framework includes the Business Process Flow Paradigm which examines an organization as a collection of business flows with a critical link between operational drivers and strategic success. We analyze a set of "laws" representing the core science of lean operation--which describe the underlying behavior of manufacturing and service systems, including the fundamental relationships between performance measures such as throughput, work-in-progress, flow time, and process variability.... [-]
Provide participants with tools and concepts that they can use today to improve their current operations Broaden their perspectives and expand their capabilities to help them prepare for their next assignment. [+]
* Make the transition from focusing on shop floor and technical issues to thinking more about the business * Initiate lean manufacturing practices to lower costs and do more with less * Quickly and accurately assess a plant, service, or operation * Measure performance by financial and nonfinancial standards * Align manufacturing and operations with other business functions
Who Should Attend The Leadership in Plant Operations program has been designed to serve the development needs of manufacturing and operations managers at the plant management level, as well as those who plan to move up to the plant manager level within the next several years. Participants are typically line or staff managers, with five to ten years of manufacturing or operations-related experience, who are being groomed for higher-level postions within their company's supply chain.... [-]