2 Results in Marketing, Monterrey
Tecnológico de Monterrey (Educación Continua Presencial)
The objective of this program is to apply a strategic communication model that allows you to achieve your goals in each conversation and / or sale of projects, presentati ... [+]
objective
Apply a strategic communication model that allows you to achieve your goals in each conversation and / or sale of projects, presentation of results and sale of products or services, based on a model of logical and emotional communication.
Benefits of the programYou will acquire knowledge that will allow you to improve your communication skills.You can transmit content that is difficult to explain, in such a way that the recipient perceives it as easy and understands its reason for being and / or usefulness.You will acquire a communication model that will make it easier for your audience to connect and get involved by understanding the value of the information received.You can develop conversations, messages, presentations, among others, with the exact content and the level of relevance necessary to take the recipient to the desired objective.You can develop visually memorable presentations, both to present results and to sell a new project.Addressed to... [-]
Request Info
Spanish
Full-time
Part-time
40 hours
Campus
Tecnológico de Monterrey (Educación Continua Presencial)
The objective of this program is to manage value relationship plans with internal and external clients through improvement processes that support constructive and profita ... [+]
objective
Manages value relationship plans with internal and external clients through improvement processes that support constructive and profitable long-term experiences.
Benefits of the programYou will be able to monitor the service actions.You will identify areas for improvement and positive points.You will carry out a mapping of processes that lead to concrete and sustained experiences with the client.You will identify the opportunity cost of not offering a good service.You will learn new ways to obtain processes and WOW services.Addressed toPersons in charge of the customer service department, customer care, commercial area and service managers.
Content of the programThe Seminar Designing WOW Service Experiences consists of five modules, which total 40 hours of study in total.... [-]
Mexico
, Monterrey
, Zapopan
, Puebla City
, Santiago de Querétaro
, San Luis Potosi
, Leon
, Culiacán
, Morelia
+ 5 More
Request Info
Spanish
Full-time
Part-time
40 hours
Campus