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Search Courses in Marketing Studies 2019 in Querétaro in Mexico

Business professionals with education in marketing and communication can open up new opportunities for their careers. They can use their skills to advise regarding consumer studies and brand image or manage a marketing group within their company.

Request Information Courses in Marketing Studies in Querétaro in Mexico 2019

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1 Results in Marketing Studies, Querétaro

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Tecnológico de Monterrey (Educación Continua Presencial)

The objective of this program is to manage value relationship plans with internal and external clients through improvement processes that support constructive and profita ... [+]

objective

Manages value relationship plans with internal and external clients through improvement processes that support constructive and profitable long-term experiences.

Benefits of the programYou will be able to monitor the service actions.You will identify areas for improvement and positive points.You will carry out a mapping of processes that lead to concrete and sustained experiences with the client.You will identify the opportunity cost of not offering a good service.You will learn new ways to obtain processes and WOW services.Addressed to

Persons in charge of the customer service department, customer care, commercial area and service managers.

Content of the program

The Seminar Designing WOW Service Experiences consists of five modules, which total 40 hours of study in total.... [-]

Mexico Monterrey Zapopan Puebla City Santiago de Querétaro San Luis Potosi Leon Culiacán Morelia  + 5 More
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Spanish
Full-time
Part-time
40 hours
Campus