*Understanding difference in People

*Understanding human behavioral patterns and persona

*Understanding why people become difficult to deal with

*Avoiding Manipulations of difficult people

*Developing confidence in dealing with a number of different types of people

*Applying conflict resolution techniques

*Using words that de-escalate and give criticism effectively

*Applying assertive behavior and see instant results.

- for more information: convertas.org

[-]

Resourcing and Talent Management – Level 2 KEY INFORMATION Course Code: HR104B Duration: 1 week Fee: £2395 + VAT DATES 23 Jul to 27 Jul 2018 26 Nov to 30 Nov 2018 COURSE OUTLINE The New Employee Contracts of employment Specific contractual terms The psychological contract Induction Succession Planning What is succession planning? Traditional approaches Contemporary approaches Alumni Measuring and Analysing Employee Turnover Defining voluntary turnover Does turnover matter? Measuring turnover Costing turnover Benchmarking turnover Improving Employee Retention Reducing turnover Employee retention and reward Employee retention and developmental opportunities Employee retention and effective line management Resourcing and Talent Management Strategies Taking a strategic approach Aligning HR practices with business strategy Competing in the labor market Talent management strategies Target audience HR managers and executives Those involved in the recruitment and selection function of their organizations. HR business partners and advisors HR professionals and practitioners Senior officers and assistants employed within the HR function of their organization who wish to mobilize an effective workforce by assembling together teams of people with the necessary skills, attitudes, and experience to meet their objectives. Those with the HR role of enabling their organization to meet its future demand for skills. Those who wish to be equipped with the knowledge and skills required to undertake core resourcing and talent management activities to a high standard. Learning outcomes ... [-]

Best Courses in Employment Relations 2018/2019. Resourcing and Talent Management – Level 1 KEY INFORMATION Course Code: HR104A Duration: 1 week Fee: £2350 + VAT DATES 16 Jul to 20 Jul 2018 19 Nov to 23 Nov 2018 COURSE OUTLINE Human Resource Planning Stages in traditional human resource planning Forecasting future demand for human resources Forecasting internal supply Forecasting external supply Job Analysis and Job Design Managing vacancy scenarios Job analysis Competency frameworks Job design Recruitment Internal and external recruitment Advertising in the printed media Online recruitment Social media Alternative recruitment methods Selection: The Classic Trio Application forms Shortlisting Interviews Employment references Advanced Methods of Employee Selection Biodata Ability testing Personality testing Assessment Centres Target audience ... [-]

HRM Delivery and Relationship with Strategy KEY INFORMATION Course Code: HR102A Duration: 1 week Fee: £2375 + VAT DATES 02 Jul to 06 Jul 2018 05 Nov to 09 Nov 2018 COURSE OUTLINE HRM, Strategy and Corporate Social Responsibility The meaning of human resource management Business and corporate strategies Stakeholders and corporate responsibility High-Commitment HRM Policy and Practice An outline of high-commitment HR policies and practices Bundles of human resource practices Is high-commitment HRM universally applicable? Aligning HRM with Organisational Goals Contingency theory and best fit ‘Best fit’ HRM Limitations of best-fit / contingency models Resource-based view of HRM and the ‘architecture’ Applying RBV and architecture models to HRM The Role of the HR function in Changing Times The development of HR as a specialist function Analysing the role of the HR function New forms of delivery: outsourcing, shared service centres and E-HRM Assessing the contribution of the HR function Line Managers, Leadership and HRM Increasing the line management responsibility for HRM Problems with devolving HRM to line managers Developing line managers to provide effective HRM Leadership Target audience HR managers and executives Heads of HR functions HR business partners and advisors HR professionals and practitioners Senior HR officers and assistants who wish to understand and contribute to the development and implementation of HRM within their organisations. Small-business owners and managers responsible for the people function within their organizations. Learning outcomes ... [-]

Best Courses in Employment Relations 2018/2019. HRM – Relationship with Strategy KEY INFORMATION Course Code: HR102A3 Duration: 3 days Fee: £1425 + VAT DATES 02 Jul to 04 Jul 2018 05 Nov to 07 Nov 2018 COURSE OUTLINE HRM, Strategy and Corporate Social Responsibility The meaning of human resource management Business and corporate strategies Stakeholders and corporate responsibility High-Commitment HRM Policy and Practice An outline of high-commitment HR policies and practices Bundles of human resource practices Is high-commitment HRM universally applicable? Aligning HRM with Organisational Goals Contingency theory and best fit ‘Best fit’ HRM Limitations of best-fit / contingency models The resource-based view of HRM and the ‘architecture’ Applying RBV and architecture models to HRM Target audience HR managers and executives Heads of HR functions HR business partners and advisors HR professionals and practitioners Senior HR officers and assistants who wish to understand and contribute to the development and implementation of HRM within their organizations. Small-business owners and managers responsible for the people function within their organizations. Learning outcomes ... [-]

Labor Relations

The aim of Labor Relations is to equip participants to be able to understand Labor Relations, and be able to prepare for a disciplinary hearing.

Schedule

The Labor Relations program starts during the first week of each month. Applications close on the 15th of the previous month.

Assessment

The assessment of the SLP’s consist of quizzes, discussions, a final assignment, and an online test.

Mode of delivery

Online

Duration

2 weeks. This excludes the additional time that is given to complete the final assessment.

Accreditation

After the successful completion of the Labor Relations program, the student will receive a certificate issued and endorsed by the UFS. Recognition to the Higher Certificate in Management Development is available through RPL.... [-]

Bullying and harassment at work is widely recognized as a serious safety and health problem in working life.

Course objectives

Based on the most recent research, the course will update the participants’ knowledge on the causes, risk factors and consequences of bullying at work. The course will also discuss the strategies for the prevention and management of bullying and harassment at work. Special focus will be on the prevention and management of bullying at work, investigation of cases, as well as on treatment of targets of bullying.

The course will also give the participants a forum and an opportunity to explore and discuss the issue with people who work in different roles for the prevention and management of bullying and harassment.... [-]

Executives and managers gain an overview of 13 key dimensions of employee job satisfaction and organizational effectiveness.

This tool measures employee job satisfaction and organizational effectiveness ... the candid feedback you need to build a committed, dedicated workplace. Because it yields data you can act upon, the Campbell Survey is an excellent starting point for organizations.

Process

Prior to a training session, all employees complete the 30-minute Campbell Organizational Survey. This data collection is followed by a 1-day senior management debriefing and planning session.

This survey will help you:

gain a broad view of the organizational culture find out employee views on company leadership and management gather opinions on pay, benefits, working conditions, stress levels and job security set action plans for addressing needed changes establish a benchmark for monitoring trends and attitudes focus on attitudes that can increase job satisfaction and growth ... [-]

Diversity and Inclusion Management – tools for creating fruitful work environment, organization culture and competitive advantage

Diversity management can be seen as an internal process aiming at creating a positive work environment by taking individual differences into consideration. Diversity is about acceptance and respect. On the other hand, diversity is also a cause of misunderstanding, suspicion and conflict in the workplace that can result in absenteeism, poor quality, low morale and loss of competitiveness.

Course objectives

Diversity is seen as something that is good for business and for the work environment. According to the diversity paradigm, a diverse workforce should be considered a competitive advantage. In a constantly changing world organizations need to adapt to rapidly changing markets. A workforce mirroring the structure of the market is able to react swiftly to evolving environments.... [-]

What you will learn:

Using the model for Strategic Thinking Acting and Learning© developed by Dr. Jim Rand and the process for Critical Thinking, you will understand the differences between strategic and tactical thinking and when to apply one or both.

Clear, analytical and objective thinking in complex, ambiguous situations Disciplined, results-oriented decision making Development of reasonable, consistent, creative action plans

Length:

Four Half-day sessions

Purpose of this course:

To learn the fundamental differences between critical and strategic thinking. Learn to apply the Strategic Thinking Acting and Learning model to resolve business issues and improve organizational performance. ... [-]

Course in HR - Skills Programme in Labour RelationsCertificationUpon successful completion of the programme and if the learner is declared “competent” in the PoE, the learner will receive a Damelin results letter outlining the unit standards covered and Damelin will apply to SABPP on the learner’s behalf for the Skills Programme in Labour Relations: SAQA ID 67511 (Credits 28) to be awarded.Entry Requirements

Knowledge, comprehension and application of Computer Literacy at NQF 3/Grade 11 CAT exemption is required for exemption from doing the fundamentals, thus: Knowledge, comprehension and application of English and Mathematics at NQF 4/Grade 12 Knowledge, comprehension and application of a South African 2nd language at NQF 3/Grade 11 Admission may be subject to an interview with an academic staff member Course Duration ... [-]

ASTD HPI Certificate Program-Selecting and Managing Interventions

New Dates to be AnnouncedResearch tells us that more than 80% of the time employee performance problems aren't caused by lack of skills or knowledge. So what else is there? How do you choose the right training and/or intervention solution? This skill-building class leaves you with the practical tools and experiences to build a seamless delivery system for your interventions.

In Selecting the Managing Interventions, you'll learn to link root causes to interventions that fall in one of six categories -- knowledge, information, physical resources, structure/process, motives, or wellness. You'll then learn how to locate and contract with talented people who specialize in those specific areas. And you'll be able to monitor and manage the implementation process from start to finish, as well as ensure that the interventions are following the prescription. ... [-]

"Great leaders move their teams towards their goals through a basic human process: their emotions" Richard Boyatzis.

Overload of work, endless days, teams with unmotivated collaborators or with negative attitudes, demanding clients, unforeseen events, setbacks ...

If they do not manage these situations well, leaders can lose their effectiveness due to the cumulative effect of the damage caused by stress, frustration and concern for results.

Neuroscience has shown that this pattern activates neural networks that are useful to a certain extent for problem solving, but it damages the ability to connect with others and to innovate. This pattern suppresses the necessary neural networks to be open to new ideas, people and ethical values, thus harming the motivation, performance and commitment of your team.... [-]

The existence of the conflict as inherent in human life element causes it to develop a special way in the workplace, due to the tensions generated by the relationships within the supply chain, as well as relations generated hierarchy. Approach problems from a proactive, anticipate conflicts and manage them once generated is vital to the healthy life of companies element, projecting a savings of time and money, and fostering cooperation as a means to resolve disagreements .

GOALS To acquire the knowledge necessary to understand the conflict in its entirety Grant the necessary to transform the conflict from tools and methodologies multidisciplinary tools. Ability to provide students with concrete response to the many conflicts taking place in the workplace. Promoting attitudes of leadership and dynamism that to prevent the occurrence of conflicts. Who should attend ... [-]

Payroll & Employment

This course is recommended to those individuals who want a career in salaries and wages or are experienced workers who are preparing for alternative certification in this area. This course is offered through certificate program for professional development.

This course focuses on taxation process, the filing of certain forms and relations of payroll with other business systems such as HR. Students will be part of an active participation in presentations with a diversity of payroll systems as part of the course's syllabus.

Learning outcomes: Introduction to Payroll; List number of important mandatory records necessary for payroll; Documentation of employees’ payroll records Record and insert data from time sheets/vacation sheets correctly An overview of the various Tax rates, Social Security & Maternity Funds contributions Calculation and recording of related Tax, SSC and MF contributions per employee Government bonuses & Fringe benefits Processing of termination payments correctly within the stipulated time; Preparation of a payslip; identify the difference between Gross pay & Net pay Self-cross-checking of calculations and workings; Preparation of the final payroll list for all employees; Adhere to the Government law affecting the payroll process; Completion & filing of the various FSS records Essential Human Resources (HR) Course ... [-]