Course in Service Design

Top Course Studies in Service Design

Service Design

Service design courses will most likely appeal to creative individuals who enjoy problem-solving. This newly emerging field focuses on improving quality and productivity when supplying services while meeting the rising expectations of customers.

Prospective students may be wondering, what is a course in service design? A Course in Service Design is further education that aims to provide the student with human-centered approaches that focus on the customer’s experience while providing services that are both useful and useable. Service design doesn’t deal with a physical product; it is behavior-driven and includes the use of design tools that provide a blueprint of the service and scripted scenarios for interactions, frequently through the use of storyboards. Service design is a subcategory of design thinking and represents a paradigm shift in thinking from product design to service design. The theory of design thinking is solution-based thinking that combines empathy with creating or improving services.

The benefits of taking a service design course include learning to think in new and innovative ways when creating products in the service sector. The courses encourage students to first use divergent thinking to generate various solutions to a given problem, followed by convergent thinking to find the correct solution.

Costs of taking courses in service design can vary depending upon the country where the course is taken, the school and the length of the program. Prospective students are advised to do their research.

Students who take service design courses will likely find themselves in demand within their field. This type of thinking is becoming increasingly important to anyone working in the design industry, particularly those working in the service sector. Since its emergence in the mid ‘80s, the service design approach has expanded in the public sector to hospitals, schools and in redesigning public services. Taking courses in service design can help the student jump-start the kind of flexible thinking that usually only comes through years of practice.

Those wishing to pursue this course of study will find international options available. Online opportunities offer scheduling flexibility and can help reduce costs. Search for your program below and contact directly the admissions office of the school of your choice by filling in the lead form.

Read More

The Edible City

TU Berlin Summer & Winter University
Campus Full time 4 weeks June 2017 Germany Berlin

The course is suitable for students of all levels of study who want to gain theoretical and practical knowledge for the design of food-productive urban space. [+]

Best Course Studies in Service Design 2017. Summer University block 1: June 12th - July 6th, 2017 Course price: 1.850 Euros 18 hours of class sessions per week, 5 ECTS credit points Topic With a focus on urban space and urban space production, this summer course explores how food – in all is aspects from producing to marketing to selling to composting – could become a better-integrated part of our cities. Urban agriculture projects in Berlin will serve as case studies and sites for practical growing/building experience. Target group The course is suitable for students of all levels of study who want to gain theoretical and practical knowledge for the design of food-productive urban space. It is especially suitable for students of architecture, landscape architecture, urban design, urban planning and product design who have an interest in the subject area. Learning Goal/Output Students will develop their theoretical knowledge of the emerging subject areas of urban agriculture and urban food systems and learn about methods to design urban space that has a food focus. They will also develop their skills in particpatory design and building processes by working with selected urban agriculture projects in Berlin. Students are encouraged to record and reflect on their learning by means of sketches, photographs and text. Course Components Teaching will be structured in 4 multi-disciplinary components, each running for 1 week and highlighting a particular aspect of the urban food growing theme. Each week will be introduced by context-setting lectures/seminars. These will be followed by... [-]

One Year Course in Global Design

IED – Istituto Europeo di Design Barcelona
Campus Full time 1 year September 2017 Spain Barcelona

The One year course in Global Design is addressed to all those interested in getting an introduction to the several disciplines of design (product, interiors, fashion, graphic, advertising and marketing), and it is a help for students in choosing which will become their career. [+]

THIS PROGRAM IS TAUGHT IN ENGLISH The One year course in Global Design is addressed to all those interested in getting an introduction to the several disciplines of design (product, interiors, fashion, graphic, advertising and marketing), and it is a help for students in choosing which will become their career. All throughout the year students acquire the essentials on creation and design. The world of creation is changing, design is becoming a melting pot of disciplines and their practice is being liberalized. The multidisciplinary approach is a part of a mixture process of the fields of application of cretivity. This hybrid education welcomes students to an open study plan with clear intentions: piquing their curiosity, developing creativity and discovering several expressions of design. WHY STUDY THE ONE-YEAR DESIGN COURSE IN BARCELONA? The yearly course in Global Design introduces students to disciplines of product design, interior design, fashion design, graphic design, advertising and marketing, and delves in the expression of cretivity and development of versatility and flexibility. This course takes places within the multicultural context of IED Barcelona, whose aim is to provide knowledge beyond the limits of specific fields, encouraging and providing the natural skills, common to all students, while learning about other disciplines and the links between them all. Furthermore, IED Barcelona regularly schedules conferences, seminars, presentations and activities involving outstanding professionals from all fields of design that help students to get involved with dynamics of multidisciplinarity Objetives The objective of the one-year course in Global Design is the... [-]

Extension Course On Design Thinking

IED – Istituto Europeo di Design Sao Paulo
Campus Part time 36 hours April 2017 Brazil São Paulo

Oxygenate the corporate structure of using a business model through design that addresses indeed an innovation culture in the process of creating and managing (Design Thinking). [+]

Best Course Studies in Service Design 2017. THIS PROGRAM IS IN PORTUGUESE Taught Oxygenate the corporate structure of using a business model through design that addresses indeed an innovation culture in the process of creating and managing (Design Thinking). Starts: September Weekdays: 3rd fairs Time: 19h-23h Load Time: 36h Goal: Oxygenate the corporate structure in using a business model through design that addresses indeed an innovation culture in the process of creating and managing (THINKING DESIGN). Innovation is unrelated to see the world as it is but as it could be. The thought of design as a strategic tool, focused on innovation that is vital and is assuming an increasingly important role in day to day business. Contents: - Design Panorama focused on companies that use design as innovation; - What is Design Thinking? - Design human-centered - consumer experience - Process design thinking in business - Application exercises of Design Thinking and Design Quorum: The formation of classes and the beginning of the courses depend on quorum, to ensure the best experience for all participants. The IED SP reserves the right to postpone or cancel the course if you do not get a quorum. Coordination: Hulk Giannelli Hulk Giannelli is formed by the faculty of Industrial Design (design) FAAP in 2000, majoring in Industrial Design at IED - European Institute di Design (2012). Founder of HULKdesign - development of products and processes (2012). Founding partner of nodesign (2000-2009), development manager of new concepts / projects. Winner of numerous awards... [-]

Extension Course In Coolhunting - Trend Research

IED – Istituto Europeo di Design Rio de Janeiro
Campus Part time 60 hours March 2017 Brazil Rio de Janeiro

The special course of Cool Hunting - Trends Research enables students to practice research method coolhunting which is widely used in trends research firms, advertising agencies, areas of R & D, branding and innovation. [+]

THIS PROGRAM IS IN PORTUGUESE Taught Provide tools for monitoring trends and movements of a market in continuous transformation. 5th Class of Coolhunting Start Date: March Classes: Tuesday and Thursday - 19h30 to 22h30 Hours: 60 hours Portuguese language Description and Objectives: The special course Cool Hunting - Trends Survey enables students to practice coolhunting research method that is widely used in trends research firms, advertising agencies, areas of R & D, branding and innovation. The student will be encouraged to reflect on the present moment, putting it in contact with theories and topics that generate debates on contemporary and preparing it to prepare thought for new behavioral trends. Another goal is to present the professional who works as coolhunter, what it does, how is your day to day, placing the student in touch with research sources and to professionals already active in this market as well as exercising the practice as coolhunter, putting the student researcher in the situation trends, with the supervision of teachers. The course aims to: - Provide tools for monitoring trends and movements of a market in continuous transformation; - Complement the training of professionals who want to be at the forefront of their fields; - Stimulate thinking about the consumption and the modern consumer; - Encourage and foster an innovative and critical thinking to the development of new products and services; - Denaturalize concepts ready and encourage long-term thinking; - To offer the student the possibility of experience to capture innovation through the supervised... [-]

Extension Of Ongoing Strategic Design

IED – Istituto Europeo di Design Rio de Janeiro
Campus Part time 60 hours March 2017 Brazil Rio de Janeiro

Course objective is to encourage critical thinking and creative and architectural design capabilities, using the Strategic Design as a tool. [+]

Best Course Studies in Service Design 2017. THIS PROGRAM IS IN PORTUGUESE Taught Encourage critical thinking and creative and architectural design capability using Strategic Design as a business tool. 4th Panel of Strategic Design Start Date: March Lessons: Monday and Wednesday - 19h30 to 22h30 Hours: 60 hours Portuguese language Description and objectives: Course objective is to encourage critical thinking and creative and architectural design capabilities, using the Strategic Design as a tool. The methodology is interactive and collaborative, giving priority to focus on research, reflection of new opportunities and concepts. Classes will be taught by professionals with expertise recognized in the market, which will bring data from the reality of agencies, clients and large cases. The idea is to give students the challenges, experiences and opportunities related to Design, Innovation and Strategic Design. Target Audience: Professional design, architecture, advertising and related fields. Prerequisites: Knowledge of design and higher education. Course topics: The Strategic Design Course follows the methodology of the innovation process through Design Thinking. Module 1: Understanding - Case Design Strategy. - Innovation. - Design, Design Thinking and Strategic Design. Module 2: Plan - Technical Research and Research. - Methodologies and Processes of Strategic Design. - Knowing a Strategic Design agency. - Sustainability in the development and practice in projects. - Branding and Strategic Design. - "Windows Strategic Design": Encounters with invited professionals working in different areas such as: Creative Economy, Policies to Encourage Design, Crowndfunding, Mobility, Education and Service Design. Module 3: Acting Guided by a multidisciplinary... [-]

Workspaces Promoting Well-being Course

NIVA Education
Campus Full time 3 days Finland Helsinki

A good indoor environment has a significant effect on people’s health, well-being and work performance. The design of workspaces must take into account the activities and tasks that are to be carried out in the office. [+]

A good indoor environment has a significant effect on people’s health, well-being and work performance. The design of workspaces must take into account the activities and tasks that are to be carried out in the office. Course objectives Purpose of the course is to provide a multidisciplinary overview on workspaces promoting health and well-being of users. The purpose is also to introduce user-centered, participatory approach for workplace design and workplace changes. Scope of the course is on modern office environments, like multispace offices, research and learning environments as well as the social and health care sector. Target group Occupational health and safety professionals Architects Workplace designers Interior designers Workplace owners and managers Human resources managers and developers Researchers Practitioners Consultants Course outline Lectures, case studies and practical examples, interactive sessions and group discussions, excursions, networking Main topics salutogenic and user-centred approach for workplace design, one that promotes user’s health and well-being in buildings central factors in workspaces that promote well-being user-centred and participatory approach for workplace design good practices for managing workplace changes usability of buildings and central design factors restorative and healing environments Background The changes in today’s work life require a new approach to designing workspaces. The way in which work is changing, new working practices, and changes in working behaviour all affect the use of workspaces and the future needs of work premises. The significance of workspaces and the way in which they are used are undergoing changes. The rapid development of information and communications technology means... [-]

Design Course Room Acoustics

laSalle Barcelona Postgraduate
Campus or Online Full time September 2017 Spain Barcelona

Spaces speak, respond, host the sounds that occur in them; the magnified and enhanced. The spaces scream, attack, amplify the noise, dirty word, create echoes and distorted messages or music. [+]

Best Course Studies in Service Design 2017. Spaces speak, respond, host the sounds that occur in them; the magnified and enhanced. The spaces scream, attack, amplify the noise, dirty word, create echoes and distorted messages or music. - How can we control the action of architecture, materials and shapes on the sounds of space? How good sound spaces designed? - How we solve the acoustic shocks caused by inadequate space? - How the acoustics of a room is measured? Control of reverb, intelligibility, noise control; in short, the acoustic quality of a room due to laws and few requirements that form the core of architectural acoustics. What do you prepare? The Acoustic Design course Salas prepares to offer an effective solution to issues such as: How can we control the action of architecture, materials and shapes on the sounds of space? How good sound spaces designed? How we solve the acoustic shocks caused by inadequate space? How the acoustics of a room is measured? To whom it May concern? The course of Acoustic Design Meeting It is aimed at engineers, architects, installers and other professional public branches. also aimed at those who want to know the laws governing the behavior of sound within an architectural space, to design the appropriate acoustical treatment to each specification, solve problems arising from poor design, learn to choose the right materials and know how to measure acoustic quality of a room. The program includes an intensive module Introduction to acoustics for those who do... [-]