Course in Customer Relations in England in United Kingdom

See Course Studies in Customer Relations 2017/2018 in England in United Kingdom

Customer Relations

A course refers to a specialized study program. It usually takes place on campus but can be delivered online. Courses are popular for people who want to get specific knowledge in one subject.

A master’s degree in customer relationship is helpful to anyone in any facet of business. The program will teach you techniques to provide your customers with the best possible service.

Education in the United Kingdom is a devolved matter with each of the countries of the United Kingdom having separate systems under different governments: the UK Government is responsible for England, and the Scottish Government, the Welsh Government and the Northern Ireland Executive are responsible for Scotland, Wales and Northern Ireland, respectively.

England is the largest of the four "home nations" that make up the United Kingdom. It is also the most populous of the four with almost 52 million inhabitants (roughly 84% of the total population of the UK).

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Master Class - Digital Acceleration Course

Hyper Island
Campus Full time 2 days October 2017 United Kingdom London UK Online + 1 more

In Hyper Islands Digital Acceleration Master Class you’ll cover the key elements of digital communications, learn about the networked society, and understand the implications for your business. We hold this 2-day course across different locations, Including London, Stockholm, Sao Paulo, and Singapore. Other Cities are added constantly. [+]

Course Studies in Customer Relations in England in United Kingdom. Engage and grow your network In this 2-day Digital Acceleration Master Class you’ll cover the key elements of digital communications, learn about the networked society, and understand the implications in your business. We will also touch on customer growth, and tools & tactics that lead change. You will identify and seize new opportunities through interactive sessions with digital experts, hands-on collaborative workshops, and lively discussions with peers. All of it is focused on helping you to apply new knowledge and insights into your daily work. The class has been designed for a broad range of professionals who use communications as a tool for engaging with customers, clients, and building relationships: Previous attendees have included Account Managers, Copywriters, Creative Directors, Brand/Communications/Marketing Managers, Heads of Digital/Sales/Strategy, but not limited to theses roles All Master Classes are run in English, except in Latin America where the local language is used. Get the Mindset Wrap your head around key principles of the digital era. Develop an understanding of how networks, communication channels, and consumer behaviors are changing. Get the Insights Learn from the best, with case studies and cutting-edge approaches presented by industry leaders. Get the Tools Explore the digital tools, methods, and tactics that will help you to make change happen when you're back at work. Get Ongoing Support Your learning journey continues after the two days with curated content from Hyper Island, an online group session with your facilitator, and an individual... [-]

Advanced Customer Relation Management

Convertas
Campus Full time September 2017 United Kingdom London

Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, requiring a sustained organization-wide effort, driven by the top and permeating all aspects of the organization culture. [+]

Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, requiring a sustained organization-wide effort, driven by the top and permeating all aspects of the organization culture. The resulting customer-centric organization becomes a formidable competitor whose model cannot be easily copied. In this course, we look at what it takes to build a customer centric organization. Case studies, self-evaluation exercises, application of service quality tools, video clips with debriefs, oral and written questions resulting in debates and more are all used in this course in addition to brief consultant and participant presentations. [-]