Course in Customer Relations in Worcester in USA

Find Course Studies in Customer Relations 2017 in Worcester in USA

Customer Relations

You can usually take higher education courses if you’re 18 or older. They’re regularly taught in universities, colleges and professional institutions such as art schools or agricultural colleges - nearly all of which have their own websites. You can get a wide range of skills, for example, diplomas, bachelor degrees, foundation degrees and post-graduate degrees.

A customer relations program generally teaches students about serving customers and creating a good overall client experience. In a program, students may learn about customer relationship management, complaint resolution, communications, marketing, sales, retail management and consumer behavior.

The United States of America is a large country in North America, often referred to as the "USA", the "US", the "United States", "America", or simply "the States". American colleges are funded by "tuition" charged to the student, which is often quite expensive, very commonly reaching into the tens of thousands of dollars per year.

Worcester city is ranked second in New England with a population of more than 180,000 residents. Located in the state of Massachusetts, the city is full of unique architecture which includes the institutions of higher education found here. The oldest institution was founded in 1843 which serves the community alongside several other universities in proximity.

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Skill Building Programs

Computer Systems Institute
Campus Full time 11 - 44 weeks Open Enrollment USA Chicago Worcester Lombard Charlestown Skokie + 4 more

Computer Systems Institute’s Skill Building programs offer a way for students to gain professional skills needed in the business world. Each program is a specialized, fast-paced, flexible, and academically rigorous course of study. [+]

Course Studies in Customer Relations in Worcester in USA. Skill Building Programs Computer Systems Institute’s Skill Building programs offer a way for students to gain professional skills needed in the business world. Each program is a specialized, fast-paced, flexible, and academically rigorous course of study. Students supplement classroom lecture with externships in various industry positions. Each program is four academic quarters (44 academic weeks) in length and includes externships as an integral part of learning. These programs are not eligible for Title IV funding (financial aid). Customer Service Specialist Program – 1 Year/44 weeks Tuition – $4,700 per year or $1,175 per quarter Book Fee and Supply Fee – $90 per quarter The Customer Service Specialist program offers advanced development and training in professional and business-related skills. Students learn core competencies of customer relationship management through techniques that teach them to assess, assist, and meet the needs of customers. All four courses of the program – Customer Relationship Management, Call Center, Personal and Home Care Aide, and Customer Service as a Career – will focus on customer service and professional business skills. Customer Relationship Management Course Length: 1 Quarter or 11 weeks Call Center Course Length: 1 Quarter or 11 weeks Case Studies in Customer Service Course Length: 1 Quarter or 11 weeks Customer Service as a Career Course Length: 1 Quarter or 11 weeks Hospitality Industry Professional Program – 1 Year/44 weeks Tuition – $4,700 per year or $1,175 per quarter Book Fee and Supply Fee – $90 per... [-]