Part time Course in Customer Relations in Illinois in USA

View all Part time Course Studies in Customer Relations in Illinois USA 2017

Customer Relations

Universities and colleges set their own admission requirements for higher education courses, so they vary broadly. Depending on the course, graduate student may be able to get into higher education with a range of qualifications. If you're applying to do a Foundation Degree course, you may find that work experience is taken into consideration alongside any qualifications you have. Some higher education institutes and colleges offer Foundation Years as preparation for a certain degree courses. They usually don't result in separate criteria as they simply qualify you to enter the degree program itself. Foundation Years aren't within reach for all degree courses, however.

A customer relations program generally teaches students about serving customers and creating a good overall client experience. In a program, students may learn about customer relationship management, complaint resolution, communications, marketing, sales, retail management and consumer behavior.

Education in the United States is mainly provided by the public sector, with control and funding coming from three levels: state, local, and federal, in that order. The common requirements to study at a higher education level in United States will include your admissions essay (also known as the statement of purpose or personal statement), transcript of records, recommendation/reference letters, language tests

The State of Illinois ranks as the fifth most populous state in the U.S. Nicknamed as the Land of Lincoln the state is highly prosperous hosting a large number of industries, attractions and sites. Besides being home to one of the world’s busiest airports, the state has numerous institutions highly ranked worldwide. The University of Chicago, ranks among the top 10 in the world.

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Skill Building Programs

Computer Systems Institute
Campus 11 - 44 weeks Open Enrollment USA Chicago Worcester Lombard Charlestown Skokie + 3 more

Computer Systems Institute’s Skill Building programs offer a way for students to gain professional skills needed in the business world. Each program is a specialized, fast-paced, flexible, and academically rigorous course of study. [+]

Part time Course Studies in Customer Relations in Illinois in USA. Skill Building Programs Computer Systems Institute’s Skill Building programs offer a way for students to gain professional skills needed in the business world. Each program is a specialized, fast-paced, flexible, and academically rigorous course of study. Students supplement classroom lecture with externships in various industry positions. Each program is four academic quarters (44 academic weeks) in length and includes externships as an integral part of learning. These programs are not eligible for Title IV funding (financial aid). Customer Service Specialist Program – 1 Year/44 weeks Tuition – $4,700 per year or $1,175 per quarter Book Fee and Supply Fee – $90 per quarter The Customer Service Specialist program offers advanced development and training in professional and business-related skills. Students learn core competencies of customer relationship management through techniques that teach them to assess, assist, and meet the needs of customers. All four courses of the program – Customer Relationship Management, Call Center, Personal and Home Care Aide, and Customer Service as a Career – will focus on customer service and professional business skills. Customer Relationship Management Course Length: 1 Quarter or 11 weeks Call Center Course Length: 1 Quarter or 11 weeks Case Studies in Customer Service Course Length: 1 Quarter or 11 weeks Customer Service as a Career Course Length: 1 Quarter or 11 weeks Hospitality Industry Professional Program – 1 Year/44 weeks Tuition – $4,700 per year or $1,175 per quarter Book Fee and Supply Fee –... [-]

Managing Customer Relationships for Profit

Kellogg School of Management at Northwestern University
Campus Part time 3 days September 2017 USA Evanston Midland + 1 more

This program helps senior marketing, IT, and operations executives to design and implement successful customer relationship management strategies for their organizations. Participants will learn state-of-the-art techniques for acquiring new customers, enhancing the value of existing customers, retaining profitable customers, and maximizing customer profitability in consumer as well as business-to-business settings. [+]

As products become less differentiated and demand growth slows, the profitability of a firm increasingly depends on its ability to find, grow, and keep the most valuable customers. This program helps senior marketing, IT, and operations executives to design and implement successful customer relationship management strategies for their organizations. The program offers a cross-functional and technology-enabled perspective on managing customer relationships for profit. Representing a fundamentally different approach to marketing, the program takes a holistic view of customer relationship management by including concepts from marketing analytics, technology management, organization design, and change management. Participants will learn state-of-the-art techniques for acquiring new customers, enhancing the value of existing customers, retaining profitable customers, and maximizing customer profitability in consumer as well as business-to-business settings. Participants will leave with actionable insights into customer life-cycle management, customer lifetime value measurement, and customer profitability measurement.Key Benefits During this course, you will:... [-]