Course in Customer Relations in Singapore

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Customer Relations

A course is the study of a particular topic within a wider subject area and is the foundation of a qualification. A typical course includes lectures, assessments and tutorials.

A customer relations program generally teaches students about serving customers and creating a good overall client experience. In a program, students may learn about customer relationship management, complaint resolution, communications, marketing, sales, retail management and consumer behavior.

Singapore, officially the Republic of Singapore, is a Southeast Asian island city-state off the southern tip of the Malay Peninsula, 137 kilometers north of the equator. A number of foreign universities, business schools and specialised institutes have also setup their Asian campuses in Singapore. Singapore is one of the safest major cities in the world by virtually any measure.

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B2B Customer Assessment in Asia

Institute For Asia Strategy And Knowledge (I-ASK)
Campus Full time 2 days August 2017 Singapore

This two-day seminar will train you to assess and manage customers in the B2B sector in Asia. The course teaches you a structured approach [+]

B2B Customer Assessment in Asia

Course Overview

This two-day seminar will train you to assess and manage customers in the B2B sector in Asia. The course teaches you a structured approach to evaluate product fitness versus competitor offerings, quantify the size of markets and test these markets without taking on too much risk. Additionally, the seminar provides an introduction to establishing sales channels, preparing product launch campaigns and managing relationships with your key accounts.

Why shall you attend?

Assessing customers in the B2B sector, choosing a suitable sales strategy among confusing alternatives and managing your key customers are crucial to your long-term success and profitability in Asia. This two-day seminar equips you with professional tools to establish sustainable, effective and profitable sales channels in Asia.... [-]