Part time Course in Customer Relations

View Part time Course Studies in Customer Relations 2017

Customer Relations

A course refers to a specialized study program. It usually takes place on campus but can be delivered online. Courses are popular for people who want to get specific knowledge in one subject.

Customer relations programs can help students learn what they need to work in retail or other customer-based positions. Courses in a program may cover topics that include consumer behavior, communications, marketing, customer relationship management, sales and retail management.

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SAP FICO

Learners Point Training Institute
Campus September 2017 United Arab Emirates Dubai

SAP Financials offers students preparing for certification exams and make them familiar with different fields of Financial accounting. The course also helps students already working on SAP Financials master their work. [+]

Best Part time Course Studies in Customer Relations 2017. SAP Financials offers students preparing for certification exams and make them familiar with different fields of Financial accounting. The course also helps students already working on SAP Financials master their work. Who needs the course Accounts & Finance professionals who are seeking to enhance their knowledge or aspiring for SAP certification. Course outcome SAP financial accounting Introduces users with the functionalities of the field of SAP and or prepare them for certifications exams. Understanding and mastering the principles of Sap Financial Accounting system. Learn Important terms of Financial Accounting practice, Asset Accounting, General ledger, Sub ledger, statement of accounts receivable & payable Synopsis Of How The SAP Finance Module Integrates with other Modules. [-]

Diploma in Tourism and Hospitality Management

Tourism School Bad Gleichenberg
Campus 4 semesters September 2017 Austria Bad Gleichenberg

The four-semester College was established by the Steirischer Hotelfachschulverein for students having successfully completed upper secondary schools (Matura/Abitur) and applicants having passed the College entrance exam who wish to focus on vocational training in the field of tourism. In terms of organisation and accommodation the College is connected with the Hotel School and the Higher Institute of Tourism. [+]

The four-semester College was established by the Steirischer Hotelfachschulverein for students having successfully completed upper secondary schools (A-level) and applicants having passed the College entrance exam who wish to focus on vocational training in the field of tourism. In terms of organisation and accommodation the College is connected with the Hotel School and the Higher Institute of Tourism. Schooling lasts for four semesters. The school year starts in September and ends on the first Saturday in June. (The College entrance exam can be taken at the Tourism Schools.) The College of Tourism and Leisure imparts general education and specific commercial studies, training in the fields of tourism and gastronomy, specialist studies in at least two foreign languages, knowledge and proficiency in the field of guest service, food and beverage operations and in the field of administration and customer service. Practically orientated training guarantees a thorough preparation for employed and self-employed jobs in the various lines of the hospitality and leisure industry and in intermediate and higher commercial administration. Additionally, the courses of the College of Tourism and Leisure focusing on Third Foreign Language provide sound knowledge and skills in the fields of competence in communication, hotel and travel agency correspondence and specialist terminology with reference to tourism management in three languages. Our graduates pursue jobs that require a high degree of responsibility and independence in developing regional and supraregional tourism concepts, in planning, coordinating and supervising operational procedures and specific electronic data processing operations, in negotiating and drafting contracts as... [-]

Skill Building Programs

Computer Systems Institute
Campus 11 - 44 weeks Open Enrollment USA Chicago Worcester Lombard Charlestown Skokie + 3 more

Computer Systems Institute’s Skill Building programs offer a way for students to gain professional skills needed in the business world. Each program is a specialized, fast-paced, flexible, and academically rigorous course of study. [+]

Best Part time Course Studies in Customer Relations 2017. Skill Building Programs Computer Systems Institute’s Skill Building programs offer a way for students to gain professional skills needed in the business world. Each program is a specialized, fast-paced, flexible, and academically rigorous course of study. Students supplement classroom lecture with externships in various industry positions. Each program is four academic quarters (44 academic weeks) in length and includes externships as an integral part of learning. These programs are not eligible for Title IV funding (financial aid). Customer Service Specialist Program – 1 Year/44 weeks Tuition – $4,700 per year or $1,175 per quarter Book Fee and Supply Fee – $90 per quarter The Customer Service Specialist program offers advanced development and training in professional and business-related skills. Students learn core competencies of customer relationship management through techniques that teach them to assess, assist, and meet the needs of customers. All four courses of the program – Customer Relationship Management, Call Center, Personal and Home Care Aide, and Customer Service as a Career – will focus on customer service and professional business skills. Customer Relationship Management Course Length: 1 Quarter or 11 weeks Call Center Course Length: 1 Quarter or 11 weeks Case Studies in Customer Service Course Length: 1 Quarter or 11 weeks Customer Service as a Career Course Length: 1 Quarter or 11 weeks Hospitality Industry Professional Program – 1 Year/44 weeks Tuition – $4,700 per year or $1,175 per quarter Book Fee and Supply Fee – $90 per... [-]

B2B Customer Assessment in Asia

Institute For Asia Strategy And Knowledge (I-ASK)
Campus 2 days August 2017 Singapore Malaysia Kuala Lumpur + 1 more

This two-day seminar will train you to assess and manage customers in the B2B sector in Asia. The course teaches you a structured approach [+]

B2B Customer Assessment in Asia

Course Overview

This two-day seminar will train you to assess and manage customers in the B2B sector in Asia. The course teaches you a structured approach to evaluate product fitness versus competitor offerings, quantify the size of markets and test these markets without taking on too much risk. Additionally, the seminar provides an introduction to establishing sales channels, preparing product launch campaigns and managing relationships with your key accounts.

Why shall you attend?

Assessing customers in the B2B sector, choosing a suitable sales strategy among confusing alternatives and managing your key customers are crucial to your long-term success and profitability in Asia. This two-day seminar equips you with professional tools to establish sustainable, effective and profitable sales channels in Asia.... [-]


Managing Customer Relationships for Profit

Kellogg School of Management at Northwestern University
Campus Part time 3 days September 2017 USA Evanston Midland + 1 more

This program helps senior marketing, IT, and operations executives to design and implement successful customer relationship management strategies for their organizations. Participants will learn state-of-the-art techniques for acquiring new customers, enhancing the value of existing customers, retaining profitable customers, and maximizing customer profitability in consumer as well as business-to-business settings. [+]

Best Part time Course Studies in Customer Relations 2017.

As products become less differentiated and demand growth slows, the profitability of a firm increasingly depends on its ability to find, grow, and keep the most valuable customers. This program helps senior marketing, IT, and operations executives to design and implement successful customer relationship management strategies for their organizations. The program offers a cross-functional and technology-enabled perspective on managing customer relationships for profit. Representing a fundamentally different approach to marketing, the program takes a holistic view of customer relationship management by including concepts from marketing analytics, technology management, organization design, and change management. Participants will learn state-of-the-art techniques for acquiring new customers, enhancing the value of existing customers, retaining profitable customers, and maximizing customer profitability in consumer as well as business-to-business settings. Participants will leave with actionable insights into customer life-cycle management, customer lifetime value measurement, and customer profitability measurement.Key Benefits During this course, you will:... [-]


New Strategies for Creating & Managing Customer Loyalty

McCombs School of Business, University of Texas at Austin
Campus Part time 2 days September 2017 USA Austin Dallas Mexico Mexico City + 3 more

In this session we examine what customer focus means, why customer retention is so vital to the firm, and what it takes to achieve customer loyalty. [+]

Description

 

The only way companies make money is through their customers. Too often, we lose touch with our customers and we forget how important they are to the success of the organization. In this session we examine what customer focus means, why customer retention is so vital to the firm, and what it takes to achieve customer loyalty. You will examine seven different skills important to building and maintaining customer loyalty including methods of being attentive and responsive to them, techniques for enhancing loyalty, ways of building trust and commitment, methods for demonstrating competency, strategies for recovering from poor customer interactions, principles of hassle-free service, and ways of effectively communicating with customers be it in sales encounter or in a problem solving session. The program focuses on what individual employees can do to build and enhance customer loyalty.... [-]