Customer relations programs can help students learn what they need to work in retail or other customer-based positions. Courses in a program may cover topics that include consumer behavior, communications, marketing, customer relationship management, sales and retail management.
Request Information Part time Courses in Customer Relations 2021
8 Results in Customer Relations
Learn how to improve customer experience using customer relationship management platforms such as Salesforce.
Explore innovative techniques for creating superior customer experiences that set your business apart from its competitors.
Blazing Service is a fast-paced, interactive training program combining best practices of classroom instruction with easy-to-use web based reinforcement tools after the two-da ... +
The Balanced Scorecard Approach to Performance Management seminar is primarily intended for people who will be using The Balanced Scorecard methodologies in their workplace.
Upon successful completion of the programme and if the learner is found to be “Competent” in the PoE, the learner will receive a Services SETA Statement of Results outlining t ... +
Learn skills that will enable you to design and implement strategies to improve customer experience and customer success.
Learn about contract management and business relationships in a course backed by UK government & World Commerce & Contracting
Learn how to design business and marketing activities to engage customers through relationships instead of one-off sales.