A customer relations program is usually designed to help students learn the skills they need to work in careers that are customer-focused, such as those in the hospitality and retail industries. Programs may include courses on marketing, communications, consumer behavior, sales and management.
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Learn how to improve customer experience using customer relationship management platforms such as Salesforce.
Explore innovative techniques for creating superior customer experiences that set your business apart from its competitors.
Blazing Service is a fast-paced, interactive training program combining best practices of classroom instruction with easy-to-use web based reinforcement tools after the two-da ... +
Learn skills that will enable you to design and implement strategies to improve customer experience and customer success.