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Courses in Customer Relations

Whether in products or service industries, managing the business to customer relationship is essential to the foundation of a successful, profitable company. Understanding the client, optimizing customer service, directing effective communication or marketing and achieving customer loyalty are some key topics Customer Relationship courses will cover. Customer Relationship courses train future expe… Read more

Whether in products or service industries, managing the business to customer relationship is essential to the foundation of a successful, profitable company. Understanding the client, optimizing customer service, directing effective communication or marketing and achieving customer loyalty are some key topics Customer Relationship courses will cover. Customer Relationship courses train future experts in the field how to attract new clients, nurture the ones the company already has, bring former customers back and manage customer-related costs.

With direct relevance to other fields, like business, marketing, sales, analytics, entrepreneurship, management, business administration, international trade and strategy, Customer Relationship courses will provide invaluable insights into one of the most important aspects of a functioning company. Offered by accredited universities and institutions all over the world, with different scheduling options to fit most students' demands, the Customer Relationship courses listed below can help build a path to a rewarding career.

Scroll down to find out more about various Customer Relationship courses. Click on the links to read more and request information, today!

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Convertas
Dubai, United Arab Emirates

Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer ... +

Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, requiring a sustained organization-wide effort, driven by the top and permeating all aspects of the organization culture. -
Courses
Full-time
5 days
English
Campus
 
IFCAM
Montrouge, France +1 More

At the end of this training, participants will be able to individually support employees face to face and at a distance with positive behavior to encourage buy-in and encourag ... +

At the end of this training, participants will be able to individually support employees face to face and at a distance with positive behavior to encourage buy-in and encourage transfer into action; adapt his monitoring style to the profiles of the monitored and in compliance with the essential steps of individual support; to prepare, conduct and conduct indoor or distance training as a support leader by creating a group dynamic; to design training: progress from the educational objective to the educational background; manage a group in training taking into account different profiles and behaviors. -
Courses
Full-time
6 days
French
Campus
 
London Business Training & Consulting
London, United Kingdom

Upon completion of this customer relationship management course, you will be able to understand: what CRM is, the costs it creates and the benefits it delivers; the many varie ... +

Upon completion of this customer relationship management course, you will be able to understand: what CRM is, the costs it creates and the benefits it delivers; the many varied contexts in which CRM is used, etc. -
Courses
Full-time
5 days
English
15 Jun 2020
Campus
 
Institute for Business and Public Administration, Bucharest (ASEBUSS)
Bucharest, Romania

The Balanced Scorecard Approach to Performance Management seminar is primarily intended for people who will be using The Balanced Scorecard methodologies in their workplace.

The Balanced Scorecard Approach to Performance Management seminar is primarily intended for people who will be using The Balanced Scorecard methodologies in their workplace. -
Courses
Part-time
English
Sep 2020
Campus
 
University of Tulsa College of Business Administration
Tulsa, USA +1 More

Blazing Service is a fast-paced, interactive training program combining best practices of classroom instruction with easy-to-use web based reinforcement tools after the two-da ... +

Blazing Service is a fast-paced, interactive training program combining best practices of classroom instruction with easy-to-use web based reinforcement tools after the two-day course. -
Courses
Part-time
2 days
Campus
 
Damelin Part Time
Johannesburg, South Africa +3 More

Upon successful completion of the programme and if the learner is found to be “Competent” in the PoE, the learner will receive a Services SETA Statement of Results outlining t ... +

Upon successful completion of the programme and if the learner is found to be “Competent” in the PoE, the learner will receive a Services SETA Statement of Results outlining the unit standard covered in the Skills Programme in Customer Relationship Marketing and 19 credits achieved. -
Courses
Part-time
72 hours
Feb 2021
Campus
 
E-Careers
Slough, United Kingdom +1 More

Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course.

Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course. -
Courses
Part-time
English
Online
 
Oplex Careers
UK Online, United Kingdom

This Office Management Course will provide learners with a fantastic insight into learning key skills to work in an office as well as successfully manage an office. Covering a ... +

This Office Management Course will provide learners with a fantastic insight into learning key skills to work in an office as well as successfully manage an office. Covering aspects of effective communication skills, interacting with customers and clients, creating administrative strategies and more. -
Courses
Part-time
English
Online
 
Birchwater Education
Limerick, Ireland

Enhance your skills and employment prospects by completing our 4wk customer service course. Upon successful completion, you will have obtained a highly valuable single subject ... +

Enhance your skills and employment prospects by completing our 4wk customer service course. Upon successful completion, you will have obtained a highly valuable single subject diploma. -
Courses
Part-time
10 weeks
English
Campus
 
Hermannsen Concept
Münster, Germany

Excellent service quality leaves the customer with the decisive impression of the company. Acting with confidence, confidence and professionalism in day-to-day business, creat ... +

Excellent service quality leaves the customer with the decisive impression of the company. Acting with confidence, confidence and professionalism in day-to-day business, creatively and ingeniously linking the needs of customers and your business, ensures that your client commends your business to others. -
Courses
Full-time
2 days
German
Campus
 
Churchill Square Training And Development
Portsmouth, United Kingdom

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through ... +

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. -
Courses
Full-time
English
Online
 
Churchill Square Training And Development
Portsmouth, United Kingdom

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center ... +

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. -
Courses
Full-time
3 days
English
Online
 

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