Courses are intended to be taken by those wishing to further their personal development. Whether you take the courses in a classroom or online, there are a variety of specialized study areas.
A program in Business, Economics and Administration, intends to further the student’s understanding of the business world. This program often incorporates theory with real world application. With this course, one can be the head in various business departments.
Education in the United Arab Emirates has its benefits: sun, sea, sand, tax-free earnings after graduation and some of the best universities in the Gulf region.In addition, a number of highly ranked universities based in other countries have branch campuses in the UAE.
Dubai is a city located in the United Arab Emirates and is one of the seven emirates that make up the country. With a population of more than 2 million residents, it ranks as the most populous emirate in the UAE. It has one of the most tallest and unique skylines and hosts a number of higher learning establishments within.
Request Information Part time Courses in Business Studies in Dubai in United Arab Emirates 2018
Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic system, requiring a sustained organization-wide effort, driven by the top and permeating all aspects of the organization culture. [+]
*Develop a holistic customer care approach by taking into consideration 7 different aspects of the definition of
*Create objectives and programs to maximize internal customer satisfaction
*Evaluate the design, implementation and analysis of customer satisfaction surveys
*Use customer complaints as springboard for service improvement
*Write Service Level Agreements (SLAs) to ensure clarity and conformance
*Assess the service aspect of the organization or department through well-chosen Key Performance Indicators[-]
This course gives essential and in-depth practical techniques that will enable you to excel in your workplace. In this course, you will learn multi-disciplinary best practices such as how to be a better business writer and a master communicator. [+]
*Define and understand the role of the office manager and administrator
*Implement verbal and written communication strategies needed for carrying out responsibilities in an effective manner
*Develop a service attitude and mindset aimed at the internal and external customer
*List the main causes of stress and apply the techniques needed to control them
*Apply time management techniques required for better office productivity
*Organize meetings effectively
*Handle telephone calls properly and professionally[-]
The course is designed as a workshop where participants first elaborate a 'SWOT' analysis for the HR function at their own organization and then identify the various necessary skills and competencies that will allow them to build and develop both their individual and departmental HR leadership, hence transforming themselves into value adding managers. The course will also use a mix of interactive techniques such as lectures, case studies and group discussions the purpose of which is to cement understanding and provide examples of international best practices. [+]
*Develop techniques to link their internal HR processes and activities with outside expectations
*Explain the six contemporary HR competencies that define HR professionalism and that allow them to become value adding managers or professionals
*Apply the necessary tools to assess and improve each of the six competencies for HR leadership
*Defend modern HR analytical tools and use them later on in their organizations to generate business intelligence data and reports
*Generate HR intelligence that helps minimize the risk associated with human capital investments
*Create an effective HR department that delivers business results
*Generate appropriate business decisions... [-]
Your suppliers are your key stakeholder to determine quality and outcome. Strategic Management of Supply Chain can ensure you work with supportive suppliers in proper way. Ensuring supply chain produces the right output is not only in selecting the best or most expensive supplier, it requires major role of your own management and team. [+]
*Effective logistics and supply chain management practices
*Conduct analysis and examination of current operations
*Bring about organizational improvements in supply chain
*Comparison of in-house versus outsource hiring
*Understanding the legal framework
*Vendor management; monitoring and evaluation
*How to relate costs to milestones[-]
This course is to provide participants with the knowledge and skills needed to develop a consistent vision for guiding an organization’s actions, decision making, and resource allocation. Strategic planning should be based on the value created by the organization for its customers and should position the organization as a value-added business partner to those customers. [+]
*Mission Vision and Objectives of an organization
*SWOT analysis with in-depth study of all components
*Comparing SOWT with other tools (e.g. PEST)
*Perception and the Sub-conscious level thinking
*Values and beliefs
*Types of strategies and their use
*Preparing action plans for implementation of strategic plan
*Implementing and monitoring strategic plans[-]
Be happy and effective at the personal, social, and career level! This course provides 65 tips that can reduce negative thinking and stress and change your mentality when you are under pressure. Enjoy learning how to cope with difficult situations, be more self-confident, forgive, and live happy. [+]
Be happy and effective at the personal, social, and career level! This course provides 65 tips that can reduce negative thinking and stress and change your mentality when you are under pressure. Enjoy learning how to cope with difficult situations, be more self-confident, forgive, and live happy.Target Audience
Individuals yearning to live happily including entrepreneurs, managers, administrators, students, team leaders, or team members who are looking for self-improvement.Learning Objectives
This course guides you to develop happiness through interesting methods. It focuses on reducing stress, coping with difficult situations, well-being, self-confidence, self-esteem, anger management, and developing an attitude of forgiveness.... [-]
This course gives you the opportunity to gain extensive knowledge and understanding of the principles and practices of business management. This includes an insight of operations management, human resource management, accounting, marketing management, corporate and financial management and an insight on key entrepreneurial skills. [+]
This course gives you the opportunity to gain extensive knowledge and understanding of the principles and practices of business management. This includes an insight of operations management, human resource management, accounting, marketing management, corporate and financial management and an insight on key entrepreneurial skills.Target Audience
This course is recommended for those who want to further their knowledge and understanding of business management and entrepreneurship. It will also enhance any employee career prospects.Learning Objectives
The course will teach you how organizations are managed, the structures and objectives involved, and how to evaluate a company's performance by using key performance indicators (KPIs). You will be more aware of business management styles and the environmental factors management should consider. You will know the function of human resource managers, operations managers, project managers and accountants. This course will help you recognize the personal qualities of an entrepreneur and the most important factors that an entrepreneur should consider to be successful.... [-]
SAP HANA is an in-memory data platform that is deployable as an on-premise appliance, or in the cloud. It is a revolutionary platform that's best suited for performing real-time analytics, and developing and deploying real-time applications. [+]
SAP HANAis an in-memory data platform that is deployable as an on-premise appliance, or in the cloud. It is a revolutionary platform that's best suited for performing real-time analytics, and developing and deploying real-time applications.
The SAP HANA is in demand due to the organisational need to analytically use their data and to perform real-time analysis of the activities going on in the organisation.SAP HANAis a platform which combines database, data processing, and application platform capabilities in-memory[-]
This finance course provides an introduction to the concepts underlying external financial accounting and internal management accounting. [+]
This finance course is designed for Top non-Finance managers and Business owners who need an understanding of the financial drivers of business. This finance course provides an introduction to the concepts underlying external financial accounting and internal management accounting.
You’ll be introduced to the skills necessary to prepare, interpret and analyse financial statements, including balance sheet, profit and loss statements and will gain an insight into how your business decisions impact the financial reports of your company. In this finance course, we will also cover budgeting, costing and key performance indicators, and clarify the often-misunderstood area of accrual accounting.... [-]
How is strategy generated in your organization and how can you contribute as a manager? Better strategic understanding and planning leads to better evaluation of future opportunities, smarter allocation of resources, [+]
How is strategy generated in your organization and how can you contribute as a manager? Better strategic understanding and planning leads to better evaluation of future opportunities, smarter allocation of resources, and higher chances of creating long term value. The ability to plan for the future is often a prerequisite for being promoted to higher responsibility. Business Strategy for Managers equips rising managers with the tools and methodologies they need to understand how to develop and implement an effective strategic business plan that is aligned with the corporate strategy.WHO should attend?
This workshop is for middle managers and upper middle managers who need to understand business strategies and apply strategic decision-making to improve their performance and prepare for higher responsibility. ... [-]
This unique program uses Positive Organizational Scholarship (POS) concepts to offer a fresh approach to becoming an exceptional coach for your people and your organization. [+]
Highlights This dynamic two-and-a-half-day program uses Positive Organizational Scholarship (POS) concepts to offer a fresh approach to coach your people to be the best they can be, to reach outstanding competency and deliver extraordinary results for your organization.
Who Should Attend Operating managers and other executives who are charged with developing their staff--and whose own performance evaluation includes employee development benchmarks--will find this program invaluable. This is not a typical coaching program on how to deal with performance deficits; instead, it shows how to work one-to-one with employees to build on their individual strengths and create a team of high-performance members.... [-]
The Effective Sales Management program addresses the changing business environment and the key role that sales management plays in creating a market-driven organization. An organization\'s ability to meet its business objectives depends on the ability of sales managers to create a competent and motivated sales force that quickly adapts to changing customer demands. [+]
* Identify specific activities that produce long-term results * Implement time-frame action plans * Identify common barriers to results-oriented management * Generate methods to enhance performance of sales peopleOverview
The Effective Sales Management program addresses the changing business environment and the key role that sales management plays in creating a market-driven organization. An organization\'s ability to meet its business objectives depends on the ability of sales managers to create a competent and motivated sales force that quickly adapts to changing customer demands. As markets and customers evolve, the successful sales manager will be the one capable of reinventing a sales organization before market trends make it obsolete.... [-]
Strategic accounts are an organization's most critical asset and require strong organizational leadership and management to ensure key value is obtained from these invaluable relationships. [+]
* Acquire, maintain and manage large, profitable accounts * Capitalize on new opportunities at strategic accounts * Realign your organization against strategic accounts' needs * Acquire tools to bring SAM to your organizationOverview Strategic accounts are an organization's most critical asset and require strong organizational leadership and management to ensure key value is obtained from these invaluable relationships. Strategic account management is practiced on all levels (national, regional, multinational and global levels) according to seller and buyer organizational characteristics and operational behavior. The practice of strategic account management is now of practical and tactical interest to companies seeking to survive in current economic conditions, achieve competitive advantage and create future growth. Preserving those customer relationships is of strategic importance to the firm's future financial wellbeing and this program provides the processes and tools to equip you to engage with your larger customers and your own support organization on a more strategic level in order to build towards a more mutually profitable and sustainable relationship.... [-]
Building Organizational Capability for Strategic Implementation provides a systematic framework to help companies determine their required organizational capabilities under new strategic direction. [+]
Overview As business competition intensifies and technology leapfrogs with new advancements, many companies are formulating growth or transformation strategies to increase shareholder value. While formulating the new strategic direction is critical, many companies are facing tremendous challenges of re-building the organization to execute the new strategies.Building Organizational Capability for Strategic Implementation provides a systematic framework to help companies determine their required organizational capabilities under new strategic direction, and to re-align employee competency, company culture, and organizational governance based on the new organizational capabilities.
Who Should Attend Executives from all functional areas with responsibility of implementing company's strategies and improving organizational effectiveness are best suited for this program. Including general management and management teams, project teams, HR practitioners, business unit, functional unit and geographic managers and their management teams.... [-]
Columbia Executive Education partners with you to apply the latest and best in our faculty’s academic research to your practical challenges. [+]
Columbia Executive Education will work with you to build initiatives that address your organization’s most pressing issues. Our global faculty’s expertise spans all areas of business, including strategy, leadership, strategic learning, management development, change management, global competitiveness, innovation, marketing and financial management.
Columbia Executive Education partners with you to apply the latest and best in our faculty’s academic research to your practical challenges. We deliver programs where they make sense for you — at your site, at our facilities or at any conference center of your choice. Columbia’s exclusive learning partnerships produce sustained changes and generate bottom-line results. Our comprehensive diagnostic approach, which includes a thorough needs analysis at every stage of the process, establishes the foundation for a successful partnership. A dedicated account management team provides impeccable client service to ensure your satisfaction.... [-]