Other options within this field of study:
37 Results in Administration Studies, London
Chartered Institute Of Personnel and Development (CIPD)
This programme has been specifically designed for busy practitioners who recognise the value of achieving a postgraduate level CIPD qualification. You need only attend on ... [+]
An intensive, fast-track qualification programme
Develop specific knowledge and understanding in the area of coaching and mentoring by reviewing, questioning and considering solutions to meet strategic business needs.
This programme has been specifically designed for busy practitioners who recognise the value of achieving a postgraduate level CIPD qualification. You need only attend one week of face-to-face workshops with the remaining support and submission being completed by phone or online within four weeks of the workshop.
Who is it forThis programme is aimed at delegates who:
are senior enough to make strategic decisions and/ or have a level of influence that will impact other key stakeholders have a good level of coaching and mentoring experience and knowledge – ideally 3 years are working for an organisation that has a real need to introduce and /or improve coaching and mentoring initiatives are keen to have all the face-to-face workshops completed in a one week block, so the programme can be very suitable for practitioners working outside the UK. ... [-]
United Kingdom
, London
Full-time
5 weeks
Campus
International Career Institute
ICI gives you the opportunity to join the challenging yet highly fulfilling field of medicine as a medical secretary. If you are genuinely interested in health and medici ... [+]
ICI gives you the opportunity to join the challenging yet highly fulfilling field of medicine as a medical secretary. If you are genuinely interested in health and medicine and have superb customer service skills, you can enjoy a rewarding career in this profession.
Course Outline Apply the principles of confidentiality, privacy and security in a medical environment Maintain patient records Controlling stocks and supplies Prepare and process medical accounts Organise schedules Maintain workplace safety Medical terminology Career Prospects Career ProspectsThere is a bright future for qualified medical secretaries as employment opportunities are expected to increase by a whopping twenty percent according to the Bureau of Statistics. Hospitals, clinics, and medical centres all need medical secretaries to function efficiently and provide the services expected of them by their patients. From administrative and accounting tasks to managing patients, medical secretaries and assistants have crucial roles to perform.... [-]
United Kingdom
, London
Open Enrollment
Full-time
Part-time
Online
International Career Institute
To gain the skills you need to be an effective personal assistant or executive secretary, take ICI’s executive secretarial course. Our course is tailored to credible indu ... [+]
To gain the skills you need to be an effective personal assistant or executive secretary, take ICI’s executive secretarial course. Our course is tailored to credible industry representatives so you can be guaranteed of relevant and quality education. Learn the skills conveniently and quickly, too, with ICI’s online distance learning program.
Course OutlineOur course will teach you how to:
Administer projects Implement workplace information systems Write complex documents Observe workplace OH&S (safety and ergonomics) Communicate effectively (face to face and telephone) Do word processing (MS Word) Make spreadsheets (MS Excel) Career ProspectsOur intensive training allows our executive secretarial course graduates to find confidence in their skills when applying for jobs. Many of them started as personal secretaries or executive assistants and advanced to managerial positions in time. What’s so good about this course is that there are many positions available for most small and large companies need employees with such skills.... [-]
United Kingdom
, London
Open Enrollment
Full-time
Part-time
Online
International Career Institute
ICI’s human resources management course is developed in conjunction with the human resources industry and the federal government. You are guaranteed to learn with ease an ... [+]
ICI’s human resources management course is developed in conjunction with the human resources industry and the federal government. You are guaranteed to learn with ease and finish fast because the program is brief yet comprehensive. At the end of the course, you will gain skills needed to be an effective human resources manager.
Course OutlineLearn how to:
Manage human resource consultancy services Manage human resource information systems Manage performance management systems Manage remuneration and employee benefits Manage recruitment selection and induction processes Manage separation/termination Manage work/life skills Manage rehabilitation/return to work programs Career Prospects ... [-]
United Kingdom
, London
Open Enrollment
Full-time
Part-time
Online
London Business Training & Consulting
Upon completion of this course, you will be able to understand how operations need to decide how to vary their capacity (if at all) as demand for their products and servi ... [+]
Courses in Administration Studies in London in United Kingdom. Key Information
Course Code: OPM102
Duration: 2 weeks
Fee: £5125
Course outline
Capacity Management
Measuring demand and capacity
Setting the operation’s base capacity
Ways of coping with mismatches between demand and capacity
How operations understand the consequences of their capacity decision
Supply Chain Management
How supply chains compete
Managing relationships in supply chains
Managing the supply side
Managing the demand side
The dynamics of supply chains
Inventory Management
Why should there be any inventory?
Order quantity – the volume decision
When to place an order – the timing decision
Controlling inventory
Planning and Control Systems
What are the planning and control systems?
ERP and how it developed into the most common planning and control system
Implementing planning and control systems
Materials Requirements Planning (MRP)
Master production schedule
The bill of materials (BOM)
Inventory records
The MRP netting process
MRP capacity checks
Lean Operations
What is lean?
How lean eliminates waste
Applying lean throughout the supply network
Comparing lean with other approaches
Operations Improvement
The importance of improvement in operations management
Key elements of operations improvement
Broad approaches to improvement
Improvement techniques
Managing the improvement process
Quality Management
What is quality?
The importance of quality
Steps that lead towards conformance of specification
What is total quality management (TQM)
Managing Risk and Recovery
What is risk management?
Assessing the potential causes and consequences of failure through operations
Preventing failures
Mitigating the effects of failure through operations
Recovering operations from the effects of failure...
[-]
United Kingdom
, London
October 2019
2 weeks
Campus
London Business Training & Consulting
Upon completion of this Human Resources training and development course, you will be able to understand the strategic nature of HR. ... [+]
Key Information
Course Code: HR101
Duration: 2 weeks
Fee: £5175
Course outline
The Strategic Role of HR
The strategic nature of HR
The strategic business partner model
The strategic role of HR directors
The strategic role of heads of HR functions
Organisational Development Strategy
Organisational development activities
Formulating and implementing an organizational development strategy
Culture change
Human Capital Management (HCM) Strategy
Aims of HCM
The role of HCM strategy
The link between HCM and business strategy
Developing an HCM strategy
Knowledge Management Strategy
The process of knowledge management
Sources and types of knowledge
Approaches to the development of knowledge management strategies
Components of a knowledge management strategy
Performance Management Strategy
The nature of a performance management system
Performance management activities
Implementation problems
The nature of performance management strategy
Employee Engagement Strategy
What is engagement?
Why is engagement important?
What are the factors that influence employee engagement?
The nature and content of employee engagement strategy
Resourcing Strategy
Integrating business and resourcing strategies
The components of employee resourcing strategy
Workforce planning
Resourcing plans
Retention strategy
Talent Management Strategy
Strategic talent management
What is talent?
Talent management strategy
Learning and Development Strategy
Elements of learning and development
Strategy for creating a learning culture
Organisational learning strategy
Individual learning strategy
Reward Strategy
Why have a reward strategy?
Characteristics of reward strategy
Guiding principles
Developing a reward strategy
Target audience
HR directors
Heads of HR functions
HR business partners
Senior HR executives, managers, advisors, and officers who wish to contribute to the development and implementation...
[-]
United Kingdom
, London
December 2019
2 weeks
Campus
London Business Training & Consulting
Upon completion of this course, you will be able to understand how to undertake and evaluate long- and short-term talent planning and succession planning exercises with a ... [+]
Courses in Administration Studies in London in United Kingdom. Key Information
Course Code: HR104
Duration: 2 weeks
Fee: £5075
Course outline
Human Resource Planning
Stages in traditional human resource planning
Forecasting future demand for human resources
Forecasting internal supply
Forecasting external supply
Job Analysis and Job Design
Managing vacancy scenarios
Job analysis
Competency frameworks
Job design
Recruitment
Internal and external recruitment
Advertising in the printed media
Online recruitment
Social media
Alternative recruitment methods
Selection: The Classic Trio
Application forms
Shortlisting
Interviews
Employment references
Advanced Methods of Employee Selection
Biodata
Ability testing
Personality testing
Assessment centers
The New Employee
Contracts of employment
Specific contractual terms
The psychological contract
Induction
Succession Planning
What is succession planning?
Traditional approaches
Contemporary approaches
Alumni
Measuring and Analysing Employee Turnover
Defining voluntary turnover
Does turnover matter?
Measuring turnover
Costing turnover
Benchmarking turnover
Improving Employee Retention
Reducing turnover
Employee retention and reward
Employee retention and developmental opportunities
Employee retention and effective line management
Resourcing and Talent Management Strategies
Taking a strategic approach
Aligning HR practices with business strategy
Competing in the labor market
Talent management strategies
Target audience
...
[-]
United Kingdom
, London
September 2019
2 weeks
Campus
London Business Training & Consulting
Upon completion of this course, you will be able to understand the reasons public and non-profit organizations (collaborations and communities) should embrace strategic p ... [+]
Key Information
Course Code: PS103
Duration: 2 weeks
Fee: £5175
Course outline
The Strategy Change Cycle: An Effective Strategic Planning Approach for Public and Non-Profit Organisations
A ten-step strategic planning process
Tailoring the process to specific circumstances
Initiating and Agreeing on a Strategic Planning Process
Planning focus and desired immediate outcomes
Desired longer-term outcomes
Developing an initial agreement
Process design and action guidelines
Have realistic hopes for the process
Clarifying Organisational Mandates and Mission
Mandates
Mission
Stakeholder analyses
The mission statement
Process design and action guidelines
Assessing the Environment to Identify Strengths and Weaknesses, Opportunities and Challenges
Purpose
Desired immediate outcomes
Longer-term desired outcomes
External environment assessments
Internal environment assessment
The assessment process
SWOC/T analyses: an example
Process design and action guidelines
Identifying Strategic Issues facing the Organisation
Immediate and longer-term desired outcomes
Examples of strategies issues
Eight approaches to strategic issue identification
Process design and action guidelines
Formulating and Adopting Strategies and Plans to Manage the Issues
Purpose
Desired immediate and longer-term outcomes
Two approaches to strategy development
Strategic plans
Plan adoption
Process design and action guidelines
Establishing an Effective Organisational Vision for the Future
Desired immediate outcomes and longer-term benefits
An example
Process design and action guidelines
Implementing Strategies and Plans Successfully
Desired immediate and longer-term outcomes
Programmes and projects
The special role of budgets
Process design and action guidelines
Reassessing and Revising Strategies and Plans
Purpose and desired outcomes
Building a strategic management system
Process design and action guidelines
Leadership Roles in making Strategic Planning work
Understanding...
[-]
United Kingdom
, London
September 2019
2 weeks
Campus
London Business Training & Consulting
Upon completion of this course, you will be able to understand the meaning of operations strategy and how all parts of the business can use perspectives on operations str ... [+]
Courses in Administration Studies in London in United Kingdom. Key Information
Course Code: OPM101
Duration: 2 weeks
Fee: £5175
Course outline
Developing Resources and Processes for Strategic Impact
Why is operations excellence fundamental to strategic impact?
What is operations strategy and how is it different from operations management?
What is the ‘content’ of operations strategy?
The operations strategy matrix
What is the ‘process’ of operations strategy?
Operations Performance
Operations performance can make or break any organization
Judging operations performance at a societal level
Judging operations performance at a strategic level
Judging operations performance at an operational level
The relative importance of performance objectives changes over time
Trade-offs – are they inevitable?
Targeting and operations focus
Substitutes for Strategy
Fads, fashion and the ‘new’ approaches to operations
Total quality management (TQM)
Business process reengineering (BPR)
Six Sigma
Some common threads
Capacity Strategy
The overall level of operations capacity
The number and size of sites
Capacity change
Location of capacity
Purchasing and Supply Strategy
Do or buy? The vertical integration decision
Contracting and relationships
Which type of arrangement?
Supply network dynamics
Managing suppliers over time
Purchasing and supply chain risk
Process Technology Strategy
Process technology should reflect volume and variety
The product-process matrix
The challenges of information technology (IT)
Evaluating process technology
Improvement Strategy
Operations improvement
Setting the direction
Importance-performance mapping
Developing operations capabilities
Deploying capabilities in the market
Product and Service Development and Organisation
Innovation, design, and creativity
The strategic importance of product and service development
Product and service development as...
[-]
United Kingdom
, London
December 2019
2 weeks
Campus
London Business Training & Consulting
Upon completion of this course, you will be able to understand the position and contribution of L&D to an organization, the essential technical skills, and knowledge ... [+]
Key Information
Course Code: HR106
Duration: 2 weeks
Fee: £5075
Course outline
Learning and Development and the Organisation
Understanding organizations
Why are organizations established?
Different types of organization
The learning and development function
Identifying Learning and Development Needs
What are the learning needs?
Identifying learning needs
Collecting and analyzing learning needs information
Determining priorities
Presenting a recommendation for learning
Designing Learning and Development Activities
Aims, objectives and learning outcomes
Determining and sequencing learning content
Selecting training and learning methods
Selecting and developing learning resources
Delivering Learning and Development Activities
Preparing for L&D activities
Establishing the physical environment for learning
Delivery methods and techniques
Working with visual aids and resources
Managing group dynamics and creating a positive learning environment
Using Technology to Facilitate Learning
Technology and learning
The timeline of technology in training
Delivering live online learning sessions
Creating digital learning content
Enhancing Learner Engagement
Factors affecting learning engagement
Psychology and learning
Neuroscience and learning
Strategies for enhancing engagement
Supporting Collective and Social Learning
What is collective and social learning?
E-learning
Facilitating collective and social learning within an online learning programme
Using social media for collective and social learning
Supporting Individual Learning through Coaching and Mentoring
The coaching process
The mentoring process
Coaching and mentoring practice – models
Coaching and mentoring practice – communication techniques
Recording coaching and mentoring activity
Assessing Learning and Development
The assessor role
Planning assessment
Assessment methods
Making an assessment decision
Providing assessment feedback
Organising Learning and Development Events
Types of L&D events
Planning and coordinating an...
[-]
United Kingdom
, London
November 2019
2 weeks
Campus
London Business Training & Consulting
Upon completion of this course, you will be able to understand the broader aspects surrounding the HR function, as well as the wide range of activities involved in its ex ... [+]
Courses in Administration Studies in London in United Kingdom. Key Information
Course Code: HR103
Duration: 2 weeks
Fee: £5075
Course outline
The Organisational Context
Characteristics of organizations
What should an HR practitioner achieve?
Organising the HR function
Trade unions
Job Analysis
Jobs with repetitive activities
Administrative and technical work, and delivery of services
Professional and managerial jobs
The organization chart
Job evaluation
Recruitment and Selection
Workforce planning
The recruitment and selection process
Making the appointment
Induction
Evaluation
Performance Management
Performance management vs. performance appraisal
Motivation
Interviewing skills
Reward
Pay systems and structures
Linking pay with performance
Non-pay rewards
Making pay decisions
Employee Relations
Discipline
Capability
Handling grievances
Employee voice and employee engagement
The psychological contract
Learning and Development
The learning cycle
Levels of learning need analysis
Learning and development plans
Implementing learning and development activities
Information and Communication Technology in HR
Why are records important in HR
Manual and computerized records
Information and consultation
Confidentiality, openness, and social media
Change in Organisations
Approaches to change
Managing change
The impact of change on individuals
Supporting employees through change
Personal Effectiveness
Communications
Negotiating, influencing and persuading
Assertiveness
Emotional intelligence, empathy, and resilience
Continuous professional development
Target audience
HR officers and managers who are newly appointed to the role and who lack previous generalist experience.
HR assistants, administrators and PAs who support more senior HR staff.
Employees working for new but rapidly expanding organizations who acquire responsibility for establishing and formalizing HR policies, procedures, and practices.
Staff who work in HR-related areas.
Staff...
[-]
United Kingdom
, London
November 2019
2 weeks
Campus
London Business Training & Consulting
Upon completion of this course, you will be able to understand the multiple meanings of HRM, the relationship between strategy and HRM, and the value of seeing the strate ... [+]
Key Information
Course Code: HR102
Duration: 2 weeks
Fee: £5125
Course outline
HRM, Strategy and Corporate Social Responsibility
The meaning of human resource management
Business and corporate strategies
Stakeholders and corporate responsibility
High-Commitment HRM Policy and Practice
An outline of high-commitment HR policies and practices
Bundles of human resource practices
Is high-commitment HRM universally applicable?
Aligning HRM with Organisational Goals
Contingency theory and best fit
‘Best fit’ HRM
Limitations of best-fit / contingency models
The resource-based view of HRM and the ‘architecture’
Applying RBV and architecture models to HRM
The Role of the HR function in Changing Times
The development of HR as a specialist function
Analysing the role of the HR function
New forms of delivery: outsourcing, shared service centers and E-HRM
Assessing the contribution of the HR function
Line Managers, Leadership and HRM
Increasing the line management responsibility for HRM
Problems with devolving HRM to line managers
Developing line managers to provide effective HRM
Leadership
Resourcing and Talent Management
Human resource planning, turnover, and retention
Talent management
Defining jobs and creating person specifications
Recruitment methods
Differing paradigms of selection
Performance Management
Performance management systems
Induction and employee socialization
Performance review
Reinforcing performance standards
Learning and Knowledge Development
The process of learning
The training cycle
A review of some contemporary L&D interventions
Managing knowledge
Employee Involvement and Participation: Creating Engagement and Voice in the Workplace
The meaning of employee involvement and participation
From direct EIP to employee engagement
Representative participation
The links between informal and formal EIP
Embedding EIP...
[-]
United Kingdom
, London
October 2019
2 weeks
Campus
London Business Training & Consulting
Upon completion of this course, you will be able to understand the organization as one of the fundamental functions of management, the functions, nature, and scope of off ... [+]
Courses in Administration Studies in London in United Kingdom. Advanced Administrative Skills for Personal Assistants
Key Information
Course Code: ASS101
Duration: 2 weeks
Fee: £4975
Course outline
Office Organisation
Benefits of good organisation
Steps in organising
Office manuals
Authority and responsibility
Office Administration
Administrative office management
Objectives
Functions
Information management
Office Forms
Control
Designing forms
Form sets
Continuous stationery
Records Management
Characteristics of a good filing system
Selection of a suitable indexing system
Records Retention
Evaluating the records management programme
Office Stationery and Supplies
Standardisation of office supplies
Purchasing procedure
Principles of storage applicable to supplies
Control of consumption
Communication Management
Common barriers to communication
Effective communication
Oral communication
Written communication
Management Reporting
Report writing
Types of reports
Specimen of reports
Precis writing
Work Improvement and Work Measurement
Method study
Method improvement
Uses and applications of work sampling
Standardisation and work simplification
Secretarial Services
Qualifications of a secretary
Types of secretaries
Clerical services
Reception services
Control of Office Costs
Methods of cost reduction and cost saving
Establishing budgets
Types of budgets
Supervisory control
Target audience
...
[-]
United Kingdom
, London
November 2019
2 weeks
Campus
London Business Training & Consulting
Upon completion of this course, you will be able to understand: politics and different policies towards the public sector and its management; public finance, how fiscal p ... [+]
Strategic Public Sector Management
KEY INFORMATION
Course Code: PS102
Duration: 8 days
Fee: £4140
COURSE OUTLINE
Politics and the Public Sector
Political differences
The role of the state
A centralized or decentralized state?
Politics and management: values
Public Spending
The macroeconomic policy context
Fiscal policy and the economic cycles
What is the money spent on?
Where does the money come from?
Public spending in the devoted administrations
Why is the level of public spending important?
The fiscal crisis of 2008 and its aftermath
Social Policies and Management
Choice of policy instrument
Trends in policy and management
Income maintenance
Community care
Education
Criminal justice
Health policy
Housing
Managing Public Finance
A brief history of financial management in government
Budgeting at the national level
The art of cutting budgets
Managing Performance
Why measure and manage performance?
The three E’s
Education
Individuals and organizational performance
Performance management and policy evaluation
Managerial discretion
E-government
The ambition
The achievement
The challenges
Customer-Citizen Orientation
Customers, voters, and citizens
Approaches to customer orientation
Contradictions in customer-citizen orientation
Audit and Inspection
From conformance to performance
Audit
Children and education
Prisons
Learning to deal with inspection
Target audience
...
[-]
United Kingdom
, London
December 2019
Full-time
8 days
Campus
London Business Training & Consulting
Upon completion of this recruitment workshop, you will be able to understand how to manage recruitment and selection activities effectively, efficiently and professionall ... [+]
Recruitment and Selection
KEY INFORMATION
Course Code: HR104A3
Duration: 3 days
Fee: £1575
COURSE OUTLINE
Recruitment
Internal and external recruitment
Advertising in the printed media
Online recruitment
Social media
Alternative recruitment methods
Selection: The Classic Trio
Application forms
Shortlisting
Interviews
Employment references
Advanced Methods of Employee Selection
Biodata
Ability testing
Personality testing
Assessment Centres
Target audience
This recruitment training is suitable for:
HR managers and executives Those involved in the recruitment and selection function of their organisations. HR business partners and advisors HR professionals and practitioners Senior officers and assistants employed within the HR function of their organization who wish to mobilize an effective workforce by assembling together teams of people with the necessary skills, attitudes, and experience to meet their objectives. Those with the HR role of enabling their organization to meet its future demand for skills. Those who wish to be equipped with the knowledge and skills required to undertake core resourcing and talent management activities to a high standard. Learning outcomes ... [-]
United Kingdom
, London
September 2019
Full-time
3 days
Campus