Course: Assert yourself as responsible

General

2 locations available

Program Description

November 5 - 6, 2019

Assert yourself as responsible

Develop the keys of relationship management

General informations

Goal

At the end of this training, participants will be able to:

  • to develop their legitimacy and establish their authority vis-à-vis employees and the hierarchy,
  • to develop leadership by accompanying change,
  • to take charge of the keys of relationship management,
  • to implement a differentiated management.

Prerequisites

No specific prior knowledge required.119580_photo-1541844053589-346841d0b34c.jpgMarkus Spiske / Unsplash

Program

descriptive

To develop its legitimacy and to establish its authority

  • Identify the sources of its legitimacy and how to exercise its authority
  • Build legitimacy based on value added
  • Become aware of his positioning difficulties between his hierarchy and his team

Develop your leadership by accompanying change

  • Analyze the origin of resistances to change: beliefs and fears
  • Conduct interviews to lift resistances

Take charge of the keys of relationship management

  • Integrate the model of the Relational Types
  • Profiler his professional entourage
  • Implement communication strategies adapted to the type of interlocutor

Implement differentiated management

  • Motivate with Relationship Types
  • Managing Conflicts with Relational Types
  • Assert yourself as responsible with the Relationship Types

Further information

Teaching method

Pedagogy is based on:

  • an alternation of contributions, exercises, self-diagnosis and exchange workshops,
  • scenarios based on the learning cases.

Last updated Sep 2019

About the School

L’IFCAM est l’Université du Groupe Crédit Agricole, centre d’investissement et de développement du capital humain, au service des ambitions du projet de groupe CA. Créé en 1976, à l’initiative des Cai ... Read More

L’IFCAM est l’Université du Groupe Crédit Agricole, centre d’investissement et de développement du capital humain, au service des ambitions du projet de groupe CA. Créé en 1976, à l’initiative des Caisses régionales de Crédit Agricole, le périmètre de l’IFCAM s’est élargi en 2001, avec la création de l’entité Crédit agricole SA et l’intégration des filiales. Read less
Montrouge , Paris + 1 More Less