Conflict Resolution Certificate

ICC's Conflict Resolution Certificate Program provides its students with practical knowledge and training in conflict analysis and resolution, mediation, negotiation, peacebuilding, arbitration, group facilitation, and crisis management. The program actively incorporates intensive course sessions, lecture, seminars, and role-play in real and simulated situations to prepare students to utilize conflict analysis and resolution approaches in their work in a variety of fields. The Certificate Program is specifically designed for students and mid-career professionals to train them in conflict analysis and resolution theory, research, and practical techniques relevant to their focused area of study or work. The certification in conflict resolution is open to students or mid-career professionals seeking a certificate degree alone, as well as to students enrolled in an Associate's degree program. The Conflict Resolution course explores a variety of techniques, theories, and frameworks for analyzing and resolving conflict. Students will understand the procedure from conflict analysis to exploring techniques, process models, and third-party roles to constructively intervene in conflict. Because this class emphasizes building conflict resolution skills and abilities, a significant portion of the class will be experientially-based. Much of the class will involve engaging in simulated conflict scenarios and subsequent reflection. Interpersonal, small group, community, and international conflict will be discussed in the course, but special emphasis will be placed on interpersonal and small group conflicts as the building blocks for doing conflict resolution in larger and more complex settings. The certificate program in conflict resolution requires completion of 15 credit hours (5 classes). Coursework comprises descriptive readings, practicums, observations, simulated exercises, and discussions.


  • Conflict Analysis and Resolution
  • Conflict and Peacebuilding
  • Conflict, Identity, and Culture
  • Conflict Resolution Elective
  • History
  • Psychology
  • Political Science
  • Criminology/Sociology
  • English Composition
  • Foreign Languages
  • Public Speaking
  • Interpersonal Communication
  • Economics
Program taught in:
  • English

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Last updated September 20, 2019
This course is Campus based
Start Date
Sep 2020
2 years
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Sep 2020
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Sep 2020

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