Communication Skills Development

General

Program Description

Communication Skills Development

Key Information

  • Course Code: LMS105
  • Duration: 3 days
  • Fee: £1635

Course Outline

Conducting Interviews

  • Planning the interview
  • Conducting the interview
  • Information-gathering interviews
  • Employment-selection interviews
  • Performance-appraisal interviews

Making Oral and Written Presentations

  • Essential elements of effective presentations
  • Formulate a specific strategy
  • Develop a clear structure
  • Support your points
  • Use an enhancing style
  • Style in oral communication
  • Style in written communication
  • Supplement your presentation by responding to questions and challenges

Conducting Meetings

  • Conducting effective meetings: a short guide for meeting managers and meeting participants
  • The five Ps of effective meetings
  • Suggestions for group members

Target audience

This communication skills course is suitable for:

  • Heads of organisations, chief officers, chairpersons, board members and directors.
  • Heads of departments.
  • Managers and executives.
  • Those who wish to develop their communication skills.
  • Those who wish to develop themselves as more competent and effective managers.

Learning outcomes

Upon completion of this communication skills training course, you will be able to:

  • Adopt general guidelines for effective interviews.
  • Apply appropriate guidelines for information-gathering interviews.
  • Utilise appropriate guidelines for employment-selection interviews.
  • Implement appropriate guidelines for performance-appraisal interviews.
  • Make impactful and engaging oral presentations.
  • Write clearly and persuasively.
  • Respond appropriately to questions and challenges.
  • Implement guidelines for planning and conducting effective meetings.
  • Enhance the value of meetings attended.

What is Included:

  • 18 hours of classroom-based training
  • Apple iPad
Last updated Mar 2020

Keystone scholarship

Discover the options our scholarship can give you

About the School

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all o ... Read More

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all over the world. Read less