Communication Skills Development

KEY INFORMATION

  • Course Code: LSS105
  • Duration: 3 days
  • Fee: £1635

COURSE OUTLINE

Conducting Interviews

  • Planning the interview
  • Conducting the interview
  • Information-gathering interviews
  • Employment-selection interviews
  • Performance-appraisal interviews

Making Oral and Written Presentations

  • Essential elements of effective presentations
  • Formulate a specific strategy
  • Develop a clear structure
  • Support your points
  • Use an enhancing style
  • Style in oral communication
  • Style in written communication
  • Supplement your presentation by responding to questions and challenges

Conducting Meetings

  • Conducting effective meetings: a short guide for meeting managers and meeting participants
  • The five Ps of effective meetings
  • Suggestions for group members

Target audience

This communication skills course is suitable for:

  • Heads of organisations, chief officers, chairpersons, board members and directors.
  • Heads of departments.
  • Managers and executives.
  • Those who wish to develop their communication skills.
  • Those who wish to develop themselves as more competent and effective managers.

Learning outcomes

Upon completion of this communication skills training course, you will be able to:

  • Adopt general guidelines for effective interviews.
  • Apply appropriate guidelines for information-gathering interviews.
  • Utilise appropriate guidelines for employment-selection interviews.
  • Implement appropriate guidelines for performance-appraisal interviews.
  • Make impactful and engaging oral presentations.
  • Write clearly and persuasively.
  • Respond appropriately to questions and challenges.
  • Implement guidelines for planning and conducting effective meetings.
  • Enhance the value of meetings attended.

WHAT IS INCLUDED:

  • 18 hours of classroom-based training
  • Apple iPad
Program taught in:
English

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Last updated June 7, 2019
This course is Campus based
Start Date
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July 31, 2019
Duration
3 days
Full-time
Price
1,635 GBP
Deadline
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Application deadline
Start Date
July 31, 2019
End Date
Aug 2, 2019
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Nov 27, 2019
End Date
Nov 29, 2019
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Location
Application deadline
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End Date

July 31, 2019

Location
Application deadline
End Date
Aug 2, 2019

Nov 27, 2019

Location
Application deadline
End Date
Nov 29, 2019