Certificate III in Business


Program Description

Certificate III in Business

CRICOS Course Code: 086807E

Duration: 23-26 weeks full time (includes 1-2 term breaks):

  • 20 class hours each week during term
  • 2 terms
  • 2 terms x 10 weeks x 20 hours = 400 class hours.

Fees: Please refer to our Price List.


Certificate III graduates are trained to use a number of competencies in a varied workplace. They can use their knowledge and their own judgment to a limited extent. They may give technical advice and support to a work team.

Job Roles:

  • Customer Service Advisor
  • Data Entry Operator
  • Clerk
  • Typist
  • Word Processing Operator
  • Administration Assistant
  • Information Desk Clerk
  • Receptionist

Entry Requirements:

  • graduate from senior high school (Year 12 or equivalent)
  • over 18 years old at the time of enrolment
  • graduate from Intermediate English: IELTS 5.5 or equivalent

International students:

Entry into the course will depend on the Australian Immigration office’s Assessment Level for an international student’s country. At present, countries are classed from Level 1 through to Level 3.


To gain the BSB30115 Certificate III in Business, you must successfully complete the following units:

  • BSBWHS302 Apply knowledge of WHS legislation in the workplace
  • BSBITU302 Create electronic presentations
  • BSBWRT301 Write simple documents
  • BSBCUS301 Deliver & monitor a service to customers
  • BSBITU306 Design & produce business documents
  • BSBITU304 Produce spreadsheets
  • BSBADM311 Maintain business resources
  • BSBCMM301 Process customer complaints
  • BSBWOR301 Organize personal work priorities & development
  • BSBFLM303 Contribute to effective workplace relationships
  • BSBINN301 Promote innovation in a team environment
  • BSBDIV301 Work effectively with diversity

Delivery Methods:

This course is delivered off-the-job, on campus, face to face. It has theory classes and practical sessions involving small groups and individual activities.

Each class uses class sets of learning material. Students are given assessment requirements at the commencement of the course, and the assessment materials at the teacher’s discretion.

Assessments Methods include:

  • Demonstrations
  • Presentations
  • Class Tests
  • Projects
  • Written Reports
  • Financial Calculations


Upon successful completion of this course, you will receive a nationally recognised certificate. Students who do not complete all units may be eligible for a Statement of Attainment in partial completion of a BSB30115 Certificate III in Business.


On completing this qualification, students can choose:

  • BSB40215 Certificate IV in Business
  • BSB51107 Diploma of Management

National Recognition & Course Credit Transfer:

Certificates, diplomas, and statements of attainment issued by any other Australian college (Registered Training Organisation) are recognised by Mercury Colleges, and students will not be required to repeat these units. To apply for Credit Transfer students must present their original document or its certified copy. The national codes and titles must match Mercury’s. There is no fee for this.

If granted credits, those on a student visa may have their course and visa shortened.

Recognition of Prior Learning:

RPL is a pathway to a qualification without sitting in classes.

A good example of RPL working is where a student at home has learnt how to use a computer. By proving that he has the skills and knowledge required by a college’s computer course, he can get a college certificate in one afternoon. He can prove this in ways such as:

  • Demonstrating his ability, sitting at a pc or Mac
  • Answering a teacher’s questions during an interview
  • Submitting references, contracts and job descriptions from work
  • Sitting a test
  • Showing examples of work

Please refer to our Price List for the RPL assessment fee.

For further information about RPL, please contact Mercury’s Academic Manager.

If you need qualifications from overseas equated to its Australian equivalent, please contact the National Office of Overseas Skills Recognition (AEI-NOOSR).

Last updated February 2018

About the School

We take great pleasure in welcoming you to Mercury Colleges in Sydney, Australia. Mercury Colleges has been welcoming students for over 50 years. The college has a long history in Australia, and over ... Read More

We take great pleasure in welcoming you to Mercury Colleges in Sydney, Australia. Mercury Colleges has been welcoming students for over 50 years. The college has a long history in Australia, and over the years has earned an enviable reputation for its quality teaching. At Mercury Colleges, we seek to benefit the interests of our students through educational and cultural interchange in a learning environment of distinction. Read less