Bullying and harassment at work is widely recognized as a serious safety and health problem in working life.
Based on the most recent research, the course will update the participants’ knowledge on the causes, risk factors and consequences of bullying at work. The course will also discuss the strategies for the prevention and management of bullying and harassment at work. Special focus will be on the prevention and management of bullying at work, investigation of cases, as well as on treatment of targets of bullying.
The course will also give the participants a forum and an opportunity to explore and discuss the issue with people who work in different roles for the prevention and management of bullying and harassment.
Personnel management, line managers, occupational safety and health professionals, trade union officials, lawyers, labour inspectors, organizational consultants, clinical therapists, researchers and PhD students
The language of the course is English.
The course will consist of lectures given by internationally known experts in the field, case presentations, discussions, group work, case studies and practical exercises.
- The concept of bullying, harassment and mobbing at work
- Antecedents, causes and consequences of bullying etc. – recent development in research
- Prevention and management of the problem; practical measures to prevent bullying and harassment at work - interventions and best practice; roles of different actors (e.g. line managers, members of the work unit, health and safety representatives, consultants)
- Settling the situations: basic principles of investigation of a case and investigation processes
- Supporting, helping and rehabilitation of the victims of bullying
Course participants will get practical training in carrying out investigations by means of case studies and various practical exercises.
Bullying and harassment at work is widely recognized as a serious safety and health problem in working life. As a result of over three decades of research, a substantial body of knowledge exists about bullying, related to both organizational factors and the features of work that promote bullying, as well as the potential effects of bullying and harassment on the health and well-being of the targets. Bullying is not a problem only to the targets but to the whole work community. Economic costs to organizations and to the society can be considerable.
During the past years, we have increased our experience in preventing bullying at the workplaces, practical measures to help and support the targets of bullying, as well as knowledge and experience in investigating and handling bullying cases successfully.
In 2007, the social partners in Europe, represented by various employer associations (e.g. Business Europe) and the European Trade Union Confederation (ETUC) signed a framework agreement on the prevention of violence and harassment at work. The agreement ensures the right of employees to file complaints against alleged perpetrators with the aim of having their case heard by means of an impartial investigation and, given the outcome, the appropriate actions taken. Knowledge and tools to respond to these challenges are needed in organizations and among social partners, experts and practitioners supporting organizations to prevent and manage bullying problems.