Blazing Service

University of Tulsa College of Business Administration

Program Description

Blazing Service

University of Tulsa College of Business Administration

What is Blazing Service?


Blazing Service is a fast-paced, interactive training program combining best practices of classroom instruction with easy-to-use web based reinforcement tools after the two-day course. Designed specifically for customer service providers in high customer-contact organizations, Blazing Service helps employees grasp and apply proven interpersonal and problem-solving techniques through fun experiential exercises, insightful small group discussion, skills practice sessions, and practical application. Participants return to their jobs with relevant tools and action plans to apply them.

Who Needs Blazing Service?


Any organization with employees who provide customer service, including bank tellers, customer service representatives, telephone call center representatives, cashiers, retail sales associates, and anyone who delivers a product or service involving customer contact.

Why Blazing Service Effective

  • Blended learning (classroom + electronic reinforcement), easy to implement in most environments
  • Clear, step-by-step behavior and skill models that can be applied immediately back on the job
  • Powerful reinforcement and tracking tools Blazing Service Coach™ and Blazing Service At Work™
  • Creative, interactive, fun and practical - for maximum learning and retention


Last updated January 18, 2018
Duration & Price
This course is Campus based
Start Date
Start date
Nov. 2018
Feb. 2019
Duration
Duration
2 days
Part time
Price
Price
425 USD
Information
Deadline
Locations
USA - Toledo, Ohio
Start date : Sept. 2019
Application deadline Request Info
End date Request Info
USA - Tulsa, Oklahoma
Start date : Nov. 2018
Application deadline Request Info
End date Request Info
Start date : Feb. 2019
Application deadline Request Info
End date Request Info
Dates
Nov. 2018
USA - Tulsa, Oklahoma
Application deadline Request Info
End date Request Info
Feb. 2019
USA - Tulsa, Oklahoma
Application deadline Request Info
End date Request Info
Sept. 2019
USA - Toledo, Ohio
Application deadline Request Info
End date Request Info