Balanced scorecard

General

Program Description

Seminar Objectives:

The Balanced Scorecard Approach to Performance Management seminar is primarily intended for people who will be using The Balanced Scorecard methodologies in their workplace. Upon completion of this course you will be able to:

* Discuss the issues creating the need for The Balanced Scorecard Methodology
* Define, compare, and contrast The Balanced Scorecard Methodology to traditional financial reporting methodologies.
* Define and give examples of lagging performance indicators
* Discuss how to identify leading performance indicators
* Define and give examples of “financial” performance indicators
* Define and give examples of “customer” performance indicators
* Define and give examples of “internal process” performance indicators
* Define and give examples of “learning and growth” performance indicators
* Describe requirements for successful implementation of The Balanced Scorecard Methodology
* List possible resistance to successful implementation of The Balanced Scorecard Methodology

TOPICS


Introduction to Performance Measurement
The Balanced Scorecard Overview
The Customer Perspective
The Internal Business Process Perspective
The Learning and Growth Perspective
The Financial Perspective
The Balanced Scorecard Implementation

Last updated Feb 2018

About the School

The Institute for Business and Public Administration from Bucharest (ASEBUSS) was founded in 1993 through a program financed by USAID – The US Agency of International Development (1993-1995). The Roma ... Read More

The Institute for Business and Public Administration from Bucharest (ASEBUSS) was founded in 1993 through a program financed by USAID – The US Agency of International Development (1993-1995). The Romanian-American School of Business, part of the Institute, has been organizing since 1993 The Executive MBA Program (EMBA) – the only American EMBA on the Romanian market in partnership with prestigious US universities. The academic alliance created by ASEBUSS and Kennesaw State University leverages the strengths of each program to the benefit of both students and faculty. Participation in this jointly designed academic experience prepares our students for a leadership role in tomorrow's business organization. Participants learn to manage the cultural, linguistic, technological and geographical boundaries by working within international teams of students to complete a variety of assignments and projects. The opportunity to learn from each other and from their respective employer organizations provides the first-hand experience that cannot be found in other EMBA programs. Currently, ASEBUSS is a private, independent institution, authorized and accredited by the Ministry of Education and Research to organize postgraduate academic programs. ASEBUSS activity is oriented in two main areas: the Romanian-American Executive MBA and the Continuous Education Department with programs in business and public administration. The Executive MBA of the Romanian- American School of Business is a postgraduate program for managers from private or state-owned companies, Romanian or multinationals, public utility companies, addressed to all successful executives who have to take important decisions, with increased impact on the business environment in Romania. The main objective of the school is to better prepare experienced managers in decision making, to provide them the basic knowledge and tools for dealing with the challenges of the transition to the market economy and to educate them to become international managers in a global market. Read less